Fairchild CAM CCD-2KLV.TDI user manual Product Support

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PRELIMINARY

SECTION 7

Product Support

If, after troubleshooting your camera, you are still having problems, collect the following data about your application and call Fairchild Imaging Customer Support.

Note: You may also want to photocopy this fax page for sending information to Fairchild Imaging @ 408-735-7352

Your Name
Company name
Your phone number
Your Fax number
Product Model Number
(e.g. CAM4KLVDS))
Camera serial number
Detailed description of problem	Please attach description with as much detail
encountered	as appropriate

When calling Fairchild Imaging, 1-800-325-6975, ask for Customer Support

Fairchild Imaging • CAM/CCD-2KLV.TDI & CAM/CCD-4KLV.TDI Line Scan Camera User’s Manual • Rev 073004 • 35 of 38

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Contents Osprey Camera Series Fairchild Imaging Osprey Camera Series USER’S Manual Table of Contents Product Support TroubleshootingProviding External Trigger Using PCI-1424 Frame Grabber Handling Instructions4K x 96 TDI Sensor Architecture Camera HighlightsDescription 2K x 96 TDI Sensor ArchitectureFull Spectrum of Applications ProgrammabilityUsability Image Sensor 2048 x 96 stages Block Diagram CCD5254096 x 96 stages Block Diagram CCD545D S Block Diagram 2K & 4K TDI Camera2K TDI Lvds 2K/4K TDI Camera Timing DiagramThermal Considerations Bad TDI Synchronization Installation OverviewCamera Hardware Interface Good TDI SynchronizationCamera Pin # Signal Name Connectors, Pinouts, and CablesLvds Data, J7 Signal Name Lvds Data, J8 Camera Pin # Master Mode LED = Green Power SupplyLED Indicator Status Lamp Power Up LED = REDControl Inputs Camera ControlQuick Start with Lvds Interface Lvds Trigger Source Providing External TriggeringDirect Trigger TTL Trigger Source Frame Grabber Receives TriggerFrame Mode A B B E R System Connection How to operate in framing modeHigh LOW TDI Length SelectionGain and Offset Calibration How to Modify Gain & Offset ValuesLval Horizontal Synchronization Data BusStrobe Mechanical and Optical Considerations Camera Dimensions and MountingLenses Preliminary Light Sources Positioning Accuracy of the Sensor Chip in the CameraIllumination 2K and 4K Lvds Cable Harness Lens ModelingProtecting Against Dust, Oil and Scratches Cleaning the Sensor WindowElectrostatic Discharge Preventing ESD DamageOther Areas You Should Check TroubleshootingCheck Simple Things First Use the Camera Control Interface to Perform ChecksHorizontal Lines or Patterns in Output Data Clocking/Output SignalsNo Output or Non Specification Output Everything Seems to be Working, But No ImageBits That Do Not Change Value Product Support Reference a Providing External Trigger Using PCI-1424 Frame GrabberHow Lvds Works Getting Speed with Low Noise and Low PowerIntroduction to Lvds Lvds Standard