| Problem |
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| Cause |
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| Solution |
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| The colour of the photos is |
| The white balance (WB) settings |
| Reset the WB (see page | 21). | ||||||||||
| abnormal. |
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| are incorrect. |
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| The photo display is not |
| The photo could be damaged. |
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| Run a check on your computer. | ||||||||||
| correct. |
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| The image is too light or too |
| The EV bias is set incorrectly. |
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| Reset the EV bias (see page | ||||||||||
| dark. |
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| 21). |
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| The LCD screen is not clear. | The LCD screen is dirty. |
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| Clean the screen with a clean, | |||||||||||
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| dry cloth. |
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| The cable is not connected |
| Check the cable connection. | |||||||
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| correctly. |
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| The operating system is not |
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| Photos, videos | or | voice |
| Windows | or |
| Install |
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| Windows | |||
| recordings | cannot | be |
| 98/98SE/2000/ME/XP/Vista, |
| 98/98SE/2000/ME/XP/Vista | |||||||||
| transferred to the computer. |
| the computer does not have | a |
| and a USB connection. |
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| USB connection. |
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| No USB driver has been installed |
| Install | the | Windows98 | USB | ||||
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| with Windows 98. |
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| driver from the CD (see page | ||||||
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| 39). |
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| No sound is coming out of |
| The headphones cable is loose. |
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| Connect | the | headphones | ||||||||
| the headphones. |
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| correctly. |
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| The battery is empty. |
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| Charge the battery (see page | ||||||
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| 10. |
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| The | LCD | display is | not |
| The device is switched off. |
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| Switch to the | device | on (see | |||||
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| page | 10). |
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| showing any contents. |
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| The display is broken. |
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| Contact | the | customer | hotline | |||||||
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| (see the back of the manual). | |||||||
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| The device is in AV Out mode. |
| Read page 31. |
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| The battery is empty. |
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| Use the mains supply or USB | ||||||
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| cable to charge the battery (see | |||||||
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| page | 10). |
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| The USB cable is not connected. |
| Connect the USB cable (see | |||||||
| The camera will not transfer |
|
| page 35). |
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| ||||||||
| any MP3 / WMA files. |
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| The USB cable is faulty. |
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| Contact | the | customer | hotline | ||||||
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| (see the back of the manual). | |||||||
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| Delete data from your storage | ||||||
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| The memory is full. |
|
| medium or transfer data to your | ||||||
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| PC (see 39). |
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| Connect | your | camera directly | ||||
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| A USB hub is interconnected. |
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| to the | computer | and, if | ||||
| The | computer | does | not |
|
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| necessary, | remove | all | USB | |||||
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| ||||||||||||
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| hubs from your computer. | |||||||||||
| recognize the camera. |
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| Reinsert the plug. If this does | ||||||||||
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| The USB plug has a loose |
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| not solve the loose connection, | ||||||||
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| connection. |
|
| exchange the cable. |
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48