Hawking Technology HNC300, HNC320G manual

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If the network camera is situated on a different subnet than your workstation, you will not be able to set the IP address from this workstation. To verify, make sure the first three sections of the IP address of the network camera correspond to the first three sections of the workstation. Thus, the IP address of the camera must be set from a workstation on the same subnet.

A3: Other possible problems might be due to the network cable. Try replacing your network cable. Test the network interface of the product by connecting a local computer to the unit, utilizing a standard crossover (hub to hub) cable. If the problem still cannot be resolved, the network camera may be faulty.

Q:Why is the Power LED not lit continuously?

A:The power supply you are using may the source of the problem. Confirm that you are using the DC 5V power supply that has been provided with the HNC300/HNC320G and verify that the power supply is well connected.

Q:Why does the Link LED not light up properly?

A1: There might be a problem with the network cable. To confirm that the cables are working, PING the address of a know device on the network. If the cabling is OK and your network is reachable, you should receive a reply similar to the following (…bytes = 32 time = 2 ms).

A2: The network device utilized by the Wireless Internet Camera is not functioning properly such as hubs or switches. Confirm the power for the devices are well connected and functioning.

(For the HNC320G only) A3: The wireless connection might be at fault. In ad-hoc mode, make sure the HNC320G wireless channel and SSID are set to match the PC/Notebook wireless channel and SSID for direct communication. Under infrastructure mode make sure the SSID on the PC/Notebook and the HNC320G must match with the Access Point’s SSID.

Q:Why does the HNC300/HNC320G work locally but not externally?

A1: This might be caused by the firewall protection. You will need to check the Internet firewall with your system administrator.

A2: The default router setting might be a possible reason. You will need to double-check if the configuration of the default router settings is required.

Q:Why does a series of broad vertical white line appears throughout the image?

A:A likely issue is that the network camera’s CMOS (see Appendix G – Specifications) sensor becomes overloaded when the light source is too bright, as can occur from direct exposure to sunlight or a halogen light. You need to reposition the camera into a more shaded area immediately, as prolonged exposure will damage the CMOS sensor.

Q:The camera focus is poor. What can I do to fix this?

A1: The focus might not be correctly adjusted for the line of sight. You need to adjust the camera focus manually, by turning the lens either in the clockwise or counterclockwise direction.

A2: There is no adaptor fitted with your C-type lens. If you have previously changed the supplied CS-type lens, you may have unintentionally installed a C-type lens without fitting the adaptor first.

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Contents Page Trademarks & Copyright Hawking Limited Warranty Power LED Link LED System Administration HNC300 Page Page HNC300 & HNC320G Network IPView SE ApplicationSupports a Variety of Platforms Web ConfigurationSimple to Use Remote UtilityFront Panel Power LEDHNC300 Link LEDReset Button Network Cable ConnectorDC Power Connector Rear PanelScrew Hole Top PanelBottom Panel Link LED Power LED Antenna Connector Screw Hole Connecting the HNC300/HNC320G to the Camera Stand Unpack and InspectAttach the External Power Supply HNC300 Connect an Ethernet CableAttach Wireless Antenna Attach the External Power Supply Page Main Menu System Administration System Administration ManagementSystem Network System Administration Configuration OFF Video TCP/IP Save/Cancel User Access Control DateTime Upload Page Page System Administration Tools FTP Server TestReset Backup System Administration Help System Administration Management Wireless Network System Administration Configuration OFF Video Wireless Interface WEP Encryption Ascii input formatPage TCP/IP Save/Cancel User Access Control DateTime Upload Page Page System Administration Tools Reset Backup System Administration Help View Image ActiveX Mode View Image Java Mode Applications Home ApplicationsSoho Small Office, Home Office Applications Installation Page Page Page Page IPView SE Control Panel Combine Combines all display windows into one windowHow to Add a Camera Add CameraPage Page How to Change Cameras How to Connect/Disconnect the Image How to Delete a Camera How to Adjust the Property Setting Extra InformationPage Page Update Firmware How to Adjust the Recording Settings HNC300/HNC320G Installation Frequently Asked QuestionsRegarding Camera Features For the HNC320G onlyTroubleshooting Ping Your IP AddressPage Upgrade Firmware Time Zone Table Installation To Web Server Xplug Control InstallationImportant Information Installation To Local PC Page Adjusting the Camera Focus HNC300 Browser Support Operating EnvironmentVideo specification HNC320GEMI How to View Your Camera via the Internet Page Save/Cancel Page Page Glossary of Terms NumbersDhcp HEX Java Smtp UDP