Please address mail inquires to: ADCOM Service
8541 East Anderson Drive Scottsdale, Arizona 85255 USA
Phone, Fax or Email inquires to:
Voice: (480)
For fax inquires, please include a return fax number for the reply. When calling or writing about your ADCOM product, be sure to note and refer to its serial number as well as the date of purchase and the dealer from whom it was purchased. In any communications to us, please include a daytime phone number where we may reach you. In the event the unit must be returned to our factory for service, you will be instructed on the proper procedure when you call or write for a return authorization. Under no circumstances should your unit be shipped to our factory without prior authorization, or packed in other than its original carton and fillers.
If the original shipping carton and its fillers have been lost, discarded, or damaged, a duplicate carton may be obtained from our service department for a nominal charge.
Always ship prepaid via United Parcel Service (UPS) or other approved carrier. Do not ship via parcel post, since the packing was not designed to withstand rough parcel post handling. Improper shipment of the product will void your warranty coverage.
Warranty
ADCOM, a division of Klein Technology Group, LLC, makes the following limited warranties. These limited warranties extend to the original purchaser or any person receiving this product as a gift from the original purchaser and to no other purchaser or transferee. There is no warranty provided by
ADCOM for products purchased from unauthorized outlets or dealers or from previous owners.
Limited Five Year Warranty (Home,
ADCOM warrants this product against defects in materials or workmanship for a period of five (5) years after the date of original retail purchase from an ADCOM authorized dealer. During this period, ADCOM will repair or replace a defective product or part, at our option, with a new or refurbished product or part without charge to you, as long as you follow the procedures listed below.
Limited Ninety (90) Day Warranty (Commercial Use Only)
ADCOM warrants this product against defects in materials or workmanship for a period of ninety (90) days after the date of original purchase from an ADCOM authorized dealer. During this period, ADCOM will repair or replace a defective product or part, at our option, with a new or refurbished product or part without charge to you, as long as you follow the procedures listed below.
All implied warranties, including implied warranties of merchantability and fitness for a particular purpose are limited in duration to the duration of the warranty period.
This warranty excludes all incidental and consequential damages, unless contravened by state law. This warranty gives you specific rights and you may have other rights which vary from state to state.
No person, agent, distributor, dealer, or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever.
Your Responsibilities
The above warranties are subject to the following conditions:
(1)You must retain and present your dated invoice or bill of sale to provide proof of original purchase from an ADCOM Authorized Dealer and coverage under the warranty period.
(2)You must notify us within ten (10) days after you discover a defective product or part.
(3)All warranty servicing of this product must be done by ADCOM or an authorized ADCOM Service Center.
(4)This warranty is only valid if this product has been purchased and used in the United States. Warranty coverage for products purchased and used outside of the United States is provided by local ADCOM authorized distributors.
(5)Charges by third parties for
(6)This warranty extends only to defects in material or workmanship as limited above and does not extend to any product or part which has been lost or discarded by you, or to damage to products or parts caused by misuse, accident, Acts of God such as lightning or fluctuations in electrical power, improper installation, improper maintenance or use in violation of instructions provided in this Owner’s Manual, or to products which have been altered or modified. This warranty does not extend to products which have had the serial number removed, altered, defaced, or rendered illegible.
(7)Physically damaged products are not covered by this warranty and will be returned as received without repair.
ADCOM