Kodak 8810 manual Troubleshooting, Problem Description or Cause Possible Solution

4Troubleshooting

Problem	Description or Cause	Possible Solution
Paper jam; error light is on,	Paper is jammed in the	Clear the paper jam (see page 4-3).
printer does not operate	printer
Prints have vertical streaks	Thermal print head is dirty.	Clean the thermal print head (see
		page 3-2).
Prints have streaks made up of	The platen roller is dirty.	Clean the platen roller (see page 3-3).
small dots
Print size or aspect ratio is not	The image file or printing	In your photo printing software program:
what you expected	options need to be adjusted	• Use the Fit to Page or the Clip options if
	in your photo printing	available.
	software program.
		• Adjust the image size to match the
		paper size.
		• Make sure the Portrait/Landscape
		setting matches the orientation of the
		image.
		• For more information, see the help for
		your photo printing software program.
		NOTE: It is not necessary to adjust the
		image resolution (dpi) to match the
		printer resolution. The printer drive
		automatically scales your image to
		match the printer resolution.
Insufficient memory errors	Your computer is low on	• Minimize the number of images open at
occur on your computer after	RAM and/or disk caching	the same time.
making a substantial number of	memory. This occurs when	• Delete the contents of the clipboard
prints	you rotate, scale, or retouch	frequently.
	high resolution images	• Close all programs except the photo
	(>72 dpi).
		printing software program.
		• See the help for your photo printing
		software program for tips on memory
		optimization.
		• See “System Requirements” on page A-1.

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