Kodak 8810 manual Resolving Operator Panel Status/Error Messages

Page 26

Troubleshooting

Resolving Operator Panel Status/Error Messages

8810 Photo Printer

Power

Ready

Error

Menu

Paper Advance

Enter

Paper Rewind/Clear

Refer to the following table to resolve errors reported on the operator panel. If the error persists, contact KODAK Service and Support.

Message

Description or Cause

Possible Solution

 

 

 

 

 

 

Paper Empty

The paper is empty or is not installed

Load (or reload) the paper (see page 1-6).

 

correctly, or the label is still attached to the

 

 

roll.

 

 

 

 

Ribbon Empty

The ribbon is empty, is not loaded, or is

Load (or reload) the ribbon (see

 

stuck to the paper.

page 1-4).

 

 

 

Incorrect Ribbon

The printer could not read the bar code on

Check that the ribbon has a bar code

 

the ribbon or the wrong type is installed.

and/or replace it with the correct type

 

 

(see page 1-4).

 

 

 

Cover Open

The top cover is open.

Make sure the top cover is securely

 

 

closed.

 

 

 

Paper Cover

The paper cover is open.

Make sure the paper cover is securely

Open

 

closed.

 

 

 

Paper Jam XX

The paper is jammed.

Clear the paper jam (see page 4-3) then

 

 

reload the paper. If the error persists, turn

 

 

the printer off then on again.

 

 

 

Sensor Error XX

The printer has a specific problem that

Turn the printer off. After 10 or more

 

may require service.

seconds, turn on the printer. If, after

Mecha Error XX

 

warming up, the error persists, contact

 

 

Control Error XX

 

KODAK Service and Support. Have

 

 

available:

 

 

• Error code number (XX.YY.ZZ).

 

 

• Printer model number and serial

 

 

number (shown on the printer data

 

 

plate).

 

 

 

Initializing

The printer is running internal checks and

No action is necessary. When

 

processes.

initialization is complete, "Ready" appears

 

 

in the display.

 

 

 

Cooling

The printer is too hot to print.

Wait for the printer to complete cooling.

 

 

 

Ready Loading

The printer is preparing to load paper.

No action is necessary.

 

 

 

4-2

Image 26
Contents Photo Printer Page Table of Contents Electromagnetic Compatibility EMC Setting Up the Printer Package ContentsPreparing the Printer for Use Turning On the Printer Connecting the Power CableConnecting the USB Cable Handling and Storing the Paper and Ribbon Loading the RibbonLabel Loading the Paper Remove the label from the paper roll Gently close the paper door Making a Test Print Page Handling and Storing Prints Operating the PrinterMaking Prints Operator Panel LightsOperator Panel Buttons Button UsePrinter Settings Display DescriptionPage Performing Routine Maintenance Maintaining the PrinterCleaning the Exterior Cleaning the Thermal Print Head and the Peel RollerPeel roller while wiping to clean all of the roller surface Cleaning the Cleaning Rollers Maintaining the Printer Page Troubleshooting Problem Description or Cause Possible SolutionResolving Operator Panel Status/Error Messages Message Description or Cause Possible SolutionClearing a Paper Jam Recovering from a Power Interruption System Requirements Printer SpecificationsAppendix a Additional Information Printer Supplies Thermal Printer Cleaning KitKodak Thermal Printer Cleaning Kit Packing and Transporting the Printer Getting HelpPage Appendix B Safety and Regulatory Information Important Safety InformationSafety Labels Regulatory and Safety Compliance SafetySafety and Regulatory Information Noise Emission Disposal China RoHS