Canon CP-300, CP-200 manual Troubleshooting, This section describes how to troubleshoot problems

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Troubleshooting

This section describes how to troubleshoot problems.

If the problem still exists after trying these solutions, restart your computer. If the problem still persists, uninstall the printer driver and then install it again.

Printing does not start.

Cause : No power is supplied to the printer.

Correction : Make sure the indicator light on the printer is green. (➡ p.32)

Cause : The USB cable is not connected correctly.

Correction : Check the USB cable to make sure it is connected correctly. (➡ p.33)

Cause : The printer is ofﬂine.

Correction : Try the following procedure.

<Windows 98/Me/2000>

1.Click the [Start] button and select [Settings], and [Printers].

2.Right-click the [Canon CP-300] or [Canon CP-200] icon. If “Use Printer Ofﬂine” is selected, clear it.

<Windows XP>

1.Click the [Start] button and select [Control Panel], [Printers and Other Hardware], and [Printers and Faxes].

2.If the [Canon CP-300] or [Canon CP-200] is ofﬂine, right-click the printer icon, and then click “Use Printer Online”.

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Contents User Guide Contents Appendices Safety Precautions About the Manuals Read This FirstInstall the necessary software Printing Flow DiagramPrinting About the Connection CableInstalling Installing the Software from the CP Printer Solution DiskThis concludes the software installation Uninstalling Windows 98/Me/2000 Installing the Printer DriverWindows Page Click the Next button Do not select CD-ROM drive Printer driver is installed Windows Me Now you can continue and install the printer driver Page Printer driver is installed After a moment, the Found New Hardware Wizard dialog appears Do not select CD-ROM drives Page Click the Next button Windows XP When the following message appears, click the Finish button Page Page Example Uninstalling Click the Exit button Place the printer on a ﬂat surface Turning On the PrinterConnecting the Printer to Your Computer USB port On computer USB cable Printing Selecting an Image for Printing Starting ZoomBrowser EXClick 1 Select Images and click an image you want to print Click 2 Select Captions for Printing and select captions Selecting a Print Mode Select the paper size, and then click the Finish button Setting the Printer Driver for PrintingClick the Properties button Page Adjust other settings, and then click the Print button Printing Duplicate Images on an 8-Label Sheet Click the Print button to start printing Printing Different Images on an 8-Label Sheet Printing Part of an Image Trimming Clip button Printing with Image Quality Correction Images captured with Exif Compatible cameras Other Printing Functions About the Print Area and Pixels AppendicesPrint Area Postcard size sheet Paper Type Total number Number of PixelsThis section describes how to troubleshoot problems TroubleshootingPrinting stops while it is in progress Errors where printing can resume Error MessagesCause There is no more ink in the ink cassette Correction Insert the correct paper cassette Cause There is a problem with the ink cassette Errors where printing is canceledProblem with the printer Turn printer off and back on

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