Canon AXIS 2110 No access via the Null Incorrect modem/dial-up, Modem Cable Settings Speed, Image

46 Troubleshooting AXIS 2110 User’s Manual

Symptoms	Possible causes	Remedial actions
No access via the Null	Incorrect modem/dial-up	Check the settings, especially the ports and the communication
Modem Cable.	settings.	speed.
	Incorrect use of the cable.	The null modem cable is not intended for use as a serial connection
		for the AXIS 2110, i.e. it cannot be used to run the AXIS 2110 as a
		"PC camera".
The Power indicator is not
	Faulty power supply.	Verify that you are using an AXIS PS-D power supply.
constantly lit.
The Network indicator	Faulty cabling.	To verify that the cables are functional, PING the address of a
displays red.		known unit on your network.
		If the cabling is OK and your network is reachable, you should
		receive a reply similar to this:
		...bytes = 32 time = 2 ms,
The Active and Network	Hardware failure.	Contact your Axis dealer.
indicators are flashing every
0.5 seconds.
Your AXIS 2110 works	Firewall protection	Check the Internet firewall with your system administrator.
locally, but not externally.
	Default routers required	Check if you need to configure the default router settings.
	The Internet site is too	Configure the AXIS 2110 to upload your video images to an FTP
	heavily loaded.	server or an ISP.
No image using Refresh	Requests for images of	Ensure that all the clients accessing the images are using the same
and/or slow updating of	varying size and resolution	image resolution and compression.
images.	place a greater demand on	For large numbers of clients, configure the AXIS 2110 to upload
	the available file space	your images to an FTP server or an ISP.
	within the AXIS 2110.
A series of broad vertical	The CCD sensor becomes	Althought the AXIS 2110 is suitable for outdoor use, direct
white lines appears across	overloaded when the light is	exposure to extreme sunlight or halogen light may nonetheless
the image.	too bright. This can happen	cause serious damage to the CCD sensor. Reposition your AXIS
	e.g. with sunlight reflexes.	2110 in a more shaded location immediately.
		Note: damage caused to the AXIS 2110 through over-exposure to
		direct sunlight or halogen light is not covered under the product
		warranty.
Bad focus.	Focus has not been correctly	Referring to the on-line help, adjust the White Balance setting and
	adjusted.	then try resetting the camera focus again using the Focus
		Assistant, as described in Lenses and Focusing, on page 39.
	No adaptor fitted with your	If you have previously replaced the supplied CS-type lens, you may
	C-type lens.	have inadvertently installed a C-type lens without first fitting the
		required adaptor. See also page 42.