Canon AXIS 2110 manual Possible causes Remedial actions

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AXIS 2110 User’s Manual			Troubleshooting		47
Symptoms		Possible causes	Remedial actions

Noisy images.		Video images may be noisy if	To solve this problem, you need more light. The performance of the
		you are using the AXIS 2110	camera is best in 100 - 3.000 lux.
		in a very low light	You may wish to consider replacing the basic lens with a more
		environment.	sensitive lens (Lower F-number), if the lighting conditions within
			the installation area cannot be improved.
Poor quality images.		The display properties are	Open the Display Properties in your desktop and configure your
		incorrectly configured for	display to show at least 65 000 colors, i.e. at least 16-bit.
		your desktop.	Note: Using only 16 or 256 colors on your computer will produce
			dithering artifacts in the image.
No images available in your		ActiveX disabled.	If you are using Microsoft Internet Explorer, ensure that ActiveX
browser application.			has not been disabled in the Internet Options menu. Alternatively,
			use the Java Applet for viewing images.
Note:	If you still have a problem after reading this information, please contact your reseller or
	check the AXIS 2110 product pages on the Axis Website at www.axis.com.

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Contents Axis Network Camera Legal Considerations Safety NoticesSupport Services About This DocumentTable of Contents Overview Features and Benefits Complimentary Software Serial Number Status IndicatorPhysical Description Front PanelRear Panel Network IndicatorPower Supply Connector RS-232 Serial ConnectorChecking the Hardware Inventory Fixing the Axis 2110 to the Mounting AssemblyAssembling Your Camera ❷ Assign an IP Address Installing Your Camera on a NetworkQuick Installation Procedure ❶ Note the Serial number❸ Connect an Ethernet cable ❹ Attach the external Power Supply❺ Wait for ARP reply and check Network indicator ❻ Exit ping and check the installationExample Checking the Installation From Your BrowserMethod Operating Systems Refer to Axis IP Installer Other Methods of Setting the IP AddressUsing the Axis IP Installer Installing the Axis IP InstallerDhcp Setting the IP Address with the Axis IP InstallerMapping a Host Name to the IP Address Using Bootp in UnixPage Before You Begin Using Your Camera with a ModemUsing the Network Using the Null Modem CableUsing Your Camera with a Modem Axis 2110 User’s Manual ❺ Check the box Don’t detect my Connecting Your Computer Using the Null Modem Cable❶ Double-click My Computer and then double-click Creating a Dial-up Networking ConnectionInitiating the Dial-up Connection Refining the Dial-up Networking PropertiesVerifying the Modem Connection Configuration Using the Wizards Configuring Your CameraStarting the Application Wizard Installation Wizard OverviewStarting the Installation Wizard Application Wizard OverviewAccessing the Tools Administration ToolsApplications SettingsTools Overview DescriptionWizards Description User Access RightsSystem Security Reinstating the Factory Default Settings Networking Applications Choosing Your ApplicationLighting Conditions ResolutionPicture frequency for Networking Applications Image Compression RatiosViewing Images in a Custom-designed Web Installation and Configuration OverviewSequentially Uploading Images to a Remote FTP Server Axis 2110 User’s Manual Choosing Your Application Modem Applications ConfigurationProprietary ISP Dial-up Protocols Picture Frequency for Modem ApplicationsRemote Imaging in a Custom-designed Web ISP Uploading Images to Your Internet Service ProviderChoosing Your Application Axis 2110 User’s Manual ❶Power-on the Axis 2110 and wait 10 seconds Appendix a Lenses and FocusingManual Focusing Rotational Focus Control Focusing using the Focus AssistantFocusing the Camera Under Stable Conditions Focus QualityAdjust the Tele/Zoom ring to the desired CS-C Adaptor if required New lens Replacing the LensFrequently Asked Questions Appendix B TroubleshootingAxis PINGing Your IP AddressPing Reply Interpretation and recommendation Symptoms Possible causes Remedial actions Problems, Possible Causes and Remedial ActionsWarranty No access via the Null Incorrect modem/dial-upModem Cable Settings Speed Image resolution and compressionPossible causes Remedial actions Appendix C Updating the Software Obtaining Updated Software Upgrading the SoftwarePin Appendix D The Unit ConnectorsSerial Connector Physical ConnectorPin Function IO ConnectorDigital Input Digital OutputConnection Diagram for a Simple Door Switch Connection Diagram for an LED indicator Output Schematic Connection Diagram of the I/O and RS232 Connector Mode Power SupplyAvailable IP Addresses Appendix E High Speed ServicesRouters and Firewalls Axis 2110 User’s Manual High Speed ServicesAppendix F Technical Specifications Dhcp IndexIndex Glossary of Terms