Avaya 1.2 manual Setting Up the CentreVu Explorer Server

Page 22

Software Installation

Setting Up the CentreVu Explorer Server

Verify that the CentreVu CMS can ping the CentreVu Explorer server. This test establishes the IP connectivity required for the CentreVu CMS to transfer external call history data to the CentreVu Explorer server.

Can you successfully ping the CenterVu Explorer server from the CMS?

Yes

No

Fill in the temporary IP address line only if you plan on enabling ECHI on CentreVu CMS more than 3 days prior to the scheduled installation date for the CentreVu Explorer server.

Note: You may need to enlist the assistance of a network administrator to accurately provide the IP address and network name resolution information.

CentreVu Explorer server modem number ___________________

CentreVu Explorer IP address _____-_____-_____-_____

CentreVu Explorer server system name (Choose a name no more than 15 characters in length) ___________________

CentreVu Explorer login/password information ______________

CentreVu CMS IP address _____-_____-_____-_____

CentreVu CMS login/password information ____________________

Gateway IP address _____-_____-_____-_____

DNS Server IP address _____-_____-_____-_____

1-14 CentreVu Explorer Installation Preparation

Image 22
Contents CentreVu Explorer Disclaimer Copyright 1998 Lucent Technologies All Rights Reserved Document Support Telephone Number How are we doing? CentreVu ExplorerFirst Here Fold Tear Not Do Table of Contents Table of Contents Software Installation System OverviewNetwork Diagram CentreVu CMSCentreVu CMS Requirements ECS/Switch RequirementsExternal Call History Interface Echi Overview CentreVu Explorer Server Requirements Recommendations Customer ResponsibilitiesProcessor Memory Remote AccessHard Disk Drives System Software Configuration Co-residency IssuesDisk Storage Requirements Optional Recommendations Network Connectivity Client Requirements and Recommendations Windows† 95 or Windows NT workstationInstallation Information Chart ChecklistCentreVu Explorer Installation Preparation CentreVu Explorer Server Hardware ChecklistCD-ROM Setting Up the CentreVu Explorer Server Setting Up CentreVu Explorer Client Setting Up CentreVu CMSProvisioning and Activation of Echi CentreVu Explorer Server Software Installation Sequence Microsoft Windows NT 4.0 Service Pack Microsoft SQL Server 6.5 Service PackMicrosoft SQL Server Microsoft Internet Information Server CentreVu ExplorerInstalling on CentreVu Explorer Server Loading CentreVu Explorer SoftwareInstalling on Desktop Client Establishing Network ConnectionLaunching CentreVu Explorer Verifying the Installation Software Installation Software Installation CentreVu Explorer Database Backup Getting Started with Explorer Product OverviewGetting Startedlwith Explorer Explorer Login Window Main Menu Window Elements Displaying Results Window Viewing and Sizing Browser Font Control Scroll BarsGetting Started with Explorer Quick Start to CentreVu Explorer Build Query Buttons Click Find Results Getting Started with Explorer Cradle-to-Grave window appears as shown below Page Troubleshooting IntroductionNT Event Log Error Messages Types Installation Error MessagesCentreVu Explorer SQL Server Error Messages User Guide Issue 2Data Import Service Messages Error Messages Corrective ActionObdc Error Messages DB-Library Error MessagesService Affecting Automated Procedures Log-in Error MessagesData Import Database Maintenance Procedures Appendix a NT Server Connection AssistanceHardware SoftwareCentreVu Explorer Server Identification CentreVu Explorer Protocol Assignment NT Server Connection Assistance A-5 Appendix a NT Server Connection Assistance A-7 Appendix a NT Server Connection Assistance

1.2 specifications

Avaya 1.2 is a comprehensive communication platform designed to elevate the user experience and enhance business productivity. As part of Avaya's broader suite of communication solutions, this update brings several key features and technological enhancements that cater to the evolving needs of modern enterprises.

One of the main features of Avaya 1.2 is its cloud-native architecture, which ensures seamless scalability and flexibility. Businesses can easily expand their communication capabilities without the need for extensive on-premises infrastructure. This cloud deployment not only reduces costs but also simplifies the management of communication systems by allowing updates and maintenance to be handled remotely.

Another significant advancement is the enhanced integration capabilities with various third-party applications. Avaya 1.2 supports popular collaboration tools, enabling organizations to unify their communication channels. This integration fosters a smoother workflow, allowing employees to seamlessly switch between voice, video, and messaging platforms.

The platform also emphasizes advanced analytics and reporting features. With built-in analytics tools, businesses can monitor communication patterns, measure performance metrics, and gain valuable insights into customer interactions. This data-driven approach helps organizations make informed decisions, optimize their operations, and improve customer satisfaction.

Security remains a top priority in Avaya 1.2. The platform incorporates robust security mechanisms, including end-to-end encryption, multi-factor authentication, and regular security updates. These features ensure that communication remains secure and protected against potential threats.

Moreover, Avaya 1.2 enhances user experience with its intuitive interface. The user-friendly design simplifies navigation and allows users to access essential features quickly. This accessibility is particularly beneficial for remote workers and teams spread across different locations.

Key characteristics of Avaya 1.2 include its support for a variety of devices, whether users opt for desktop phones, mobile applications, or web-based interfaces. This multi-device compatibility ensures that employees can stay connected and productive, regardless of their working environment.

In summary, Avaya 1.2 stands out with its cloud-native architecture, extensive integration capabilities, advanced analytics, robust security features, and exceptional user experience. These attributes make it an ideal communication solution for businesses looking to enhance collaboration and drive efficiency in today's fast-paced digital landscape. By adopting Avaya 1.2, organizations can position themselves for future growth while empowering their teams to communicate effectively.