Avaya
1.2
manual
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Troubleshooting
Install
Error codes
Network Diagram
Login
System Software Configuration
Remote Access
Setting Up CentreVu CMS
Checklist
Data Import Service Messages
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Getting Started with Explorer
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A Quick Start to CentreVu Explorer
2-13
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Contents
CentreVu Explorer
Disclaimer
Copyright 1998 Lucent Technologies All Rights Reserved
Document Support Telephone Number
CentreVu Explorer
How are we doing?
First Here Fold Tear Not Do
Table of Contents
Table of Contents
System Overview
Software Installation
CentreVu CMS
Network Diagram
External Call History Interface Echi Overview
ECS/Switch Requirements
CentreVu CMS Requirements
Processor
Customer Responsibilities
CentreVu Explorer Server Requirements Recommendations
Hard Disk Drives
Remote Access
Memory
Co-residency Issues
System Software Configuration
Disk Storage Requirements
Optional Recommendations
Network Connectivity
Windows† 95 or Windows NT workstation
Client Requirements and Recommendations
Checklist
Installation Information Chart
CentreVu Explorer Server Hardware Checklist
CentreVu Explorer Installation Preparation
CD-ROM
Setting Up the CentreVu Explorer Server
Setting Up CentreVu CMS
Setting Up CentreVu Explorer Client
Provisioning and Activation of Echi
CentreVu Explorer Server Software Installation Sequence
Microsoft SQL Server
Microsoft SQL Server 6.5 Service Pack
Microsoft Windows NT 4.0 Service Pack
CentreVu Explorer
Microsoft Internet Information Server
Loading CentreVu Explorer Software
Installing on CentreVu Explorer Server
Establishing Network Connection
Installing on Desktop Client
Launching CentreVu Explorer
Verifying the Installation
Software Installation
Software Installation
CentreVu Explorer Database Backup
Product Overview
Getting Started with Explorer
Getting Startedlwith Explorer
Explorer Login Window
Main Menu
Window Elements
Displaying Results
Browser Font Control Scroll Bars
Window Viewing and Sizing
Getting Started with Explorer
Quick Start to CentreVu Explorer
Build Query Buttons
Click Find Results
Getting Started with Explorer
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Page
Introduction
Troubleshooting
Installation Error Messages
NT Event Log Error Messages Types
CentreVu Explorer
User Guide Issue 2
SQL Server Error Messages
Error Messages Corrective Action
Data Import Service Messages
DB-Library Error Messages
Obdc Error Messages
Data Import
Log-in Error Messages
Service Affecting Automated Procedures
Database Maintenance Procedures
NT Server Connection Assistance
Appendix a
Software
Hardware
CentreVu Explorer Server Identification
CentreVu Explorer Protocol Assignment
NT Server Connection Assistance A-5
Appendix a
NT Server Connection Assistance A-7
Appendix a NT Server Connection Assistance
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Contents