Avaya 1.2 manual CentreVu Explorer

Page 51

 

Troubleshooting

 

 

Error Message

Corrective Action

 

 

 

 

This machine does not have the correct version

The NT Server must have Internet

of Microsoft Internet Information Server

Information Server 3.0 with ASP support

installed.

loaded before attempting to install CentreVu

Please correct the problem by installing

Explorer. Complete the Internet Information

Server installation before attempting to install

Internet Information Server 3.0 with ASP

CentreVu Explorer.

support before attempting to perform this

 

install again.

 

 

 

This machine does not have the correct version

The NT Server must have Microsoft SQL

of Microsoft SQL Server installed.

Server 6.5 loaded before attempting to install

Please correct the problem by installing

SQL Server 6.5. Complete the SQL Server

installation before attempting to install

Microsoft SQL Server 6.5 (Service Pack 2

CentreVu Explorer.

recommended) before attempting to perform

 

this install again.

 

 

 

Some critical Internet Information Server

Internet Information Server is not set up

paths could not be found on this server’s disk

correctly. Have your NT Administrator

drives. Please contact your NT Administrator

correct the problem before attempting to

and have them correct the problem, then run

install CentreVu Explorer.

Setup again.

 

The missing pathname is

 

\InetPub\ftproot

 

Press OK to abort this installation.

 

 

 

The database is currently version 1.0. This

Contact the National Customer Care Center.

routine is not capable of upgrading from 1.0 to

 

1.2. Please contact the Lucent TSO for

 

instructions. Install will now exit.

 

 

 

* Microsoft is a registered trademark of Microsoft Corp.

† Windows NT is a registered trademark of Microsoft Corp.

Introduction 3-3

Image 51
Contents CentreVu Explorer Disclaimer Copyright 1998 Lucent Technologies All Rights Reserved Document Support Telephone Number CentreVu Explorer How are we doing?First Here Fold Tear Not Do Table of Contents Table of Contents System Overview Software InstallationCentreVu CMS Network DiagramECS/Switch Requirements CentreVu CMS RequirementsExternal Call History Interface Echi Overview Customer Responsibilities CentreVu Explorer Server Requirements RecommendationsProcessor Remote Access MemoryHard Disk Drives Co-residency Issues System Software ConfigurationDisk Storage Requirements Optional Recommendations Network Connectivity Windows† 95 or Windows NT workstation Client Requirements and RecommendationsChecklist Installation Information ChartCentreVu Explorer Server Hardware Checklist CentreVu Explorer Installation PreparationCD-ROM Setting Up the CentreVu Explorer Server Setting Up CentreVu CMS Setting Up CentreVu Explorer ClientProvisioning and Activation of Echi CentreVu Explorer Server Software Installation Sequence Microsoft SQL Server 6.5 Service Pack Microsoft Windows NT 4.0 Service PackMicrosoft SQL Server CentreVu Explorer Microsoft Internet Information ServerLoading CentreVu Explorer Software Installing on CentreVu Explorer ServerEstablishing Network Connection Installing on Desktop ClientLaunching CentreVu Explorer Verifying the Installation Software Installation Software Installation CentreVu Explorer Database Backup Product Overview Getting Started with ExplorerGetting Startedlwith Explorer Explorer Login Window Main Menu Window Elements Displaying Results Browser Font Control Scroll Bars Window Viewing and SizingGetting Started with Explorer Quick Start to CentreVu Explorer Build Query Buttons Click Find Results Getting Started with Explorer Cradle-to-Grave window appears as shown below Page Introduction TroubleshootingInstallation Error Messages NT Event Log Error Messages TypesCentreVu Explorer User Guide Issue 2 SQL Server Error MessagesError Messages Corrective Action Data Import Service MessagesDB-Library Error Messages Obdc Error MessagesLog-in Error Messages Service Affecting Automated ProceduresData Import Database Maintenance Procedures NT Server Connection Assistance Appendix aSoftware HardwareCentreVu Explorer Server Identification CentreVu Explorer Protocol Assignment NT Server Connection Assistance A-5 Appendix a NT Server Connection Assistance A-7 Appendix a NT Server Connection Assistance

1.2 specifications

Avaya 1.2 is a comprehensive communication platform designed to elevate the user experience and enhance business productivity. As part of Avaya's broader suite of communication solutions, this update brings several key features and technological enhancements that cater to the evolving needs of modern enterprises.

One of the main features of Avaya 1.2 is its cloud-native architecture, which ensures seamless scalability and flexibility. Businesses can easily expand their communication capabilities without the need for extensive on-premises infrastructure. This cloud deployment not only reduces costs but also simplifies the management of communication systems by allowing updates and maintenance to be handled remotely.

Another significant advancement is the enhanced integration capabilities with various third-party applications. Avaya 1.2 supports popular collaboration tools, enabling organizations to unify their communication channels. This integration fosters a smoother workflow, allowing employees to seamlessly switch between voice, video, and messaging platforms.

The platform also emphasizes advanced analytics and reporting features. With built-in analytics tools, businesses can monitor communication patterns, measure performance metrics, and gain valuable insights into customer interactions. This data-driven approach helps organizations make informed decisions, optimize their operations, and improve customer satisfaction.

Security remains a top priority in Avaya 1.2. The platform incorporates robust security mechanisms, including end-to-end encryption, multi-factor authentication, and regular security updates. These features ensure that communication remains secure and protected against potential threats.

Moreover, Avaya 1.2 enhances user experience with its intuitive interface. The user-friendly design simplifies navigation and allows users to access essential features quickly. This accessibility is particularly beneficial for remote workers and teams spread across different locations.

Key characteristics of Avaya 1.2 include its support for a variety of devices, whether users opt for desktop phones, mobile applications, or web-based interfaces. This multi-device compatibility ensures that employees can stay connected and productive, regardless of their working environment.

In summary, Avaya 1.2 stands out with its cloud-native architecture, extensive integration capabilities, advanced analytics, robust security features, and exceptional user experience. These attributes make it an ideal communication solution for businesses looking to enhance collaboration and drive efficiency in today's fast-paced digital landscape. By adopting Avaya 1.2, organizations can position themselves for future growth while empowering their teams to communicate effectively.