Avaya 1.2 manual CentreVu Explorer Server Software Installation Sequence

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Software Installation

CentreVu Explorer Server Software Installation Sequence

This section documents the software installation sequence required to install the software components for the CentreVu Explorer server.

Failure to follow the installation sequence may result in a violation of the warranty.

The following list comprises a complete set of software required to build a functioning CentreVu Explorer server from a server grade PC. It is assumed that the PC has sufficient hardware components (for example, disk, memory, and CPU). See the section entitled “CentreVu Explorer Server Requirements and Recommendations,” in this chapter for a complete list of system requirements.

Microsoft Windows NT Server 4.0

Microsoft Windows NT 4.0 Service Pack 3

Microsoft Internet Information Server 2.0

Microsoft SQL Server 6.5

Microsoft SQL Server 6.5 Service Pack 3

lMicrosoft Internet Information Server 3.0 with ASP Support CentreVu Explorer.

Note: As an option, you may add a browser to the server.

CentreVu Explorer Server Software Installation Sequence 1-17

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Contents CentreVu Explorer Disclaimer Copyright 1998 Lucent Technologies All Rights Reserved Document Support Telephone Number CentreVu Explorer How are we doing?First Here Fold Tear Not Do Table of Contents Table of Contents System Overview Software InstallationCentreVu CMS Network DiagramCentreVu CMS Requirements ECS/Switch RequirementsExternal Call History Interface Echi Overview CentreVu Explorer Server Requirements Recommendations Customer ResponsibilitiesProcessor Memory Remote AccessHard Disk Drives Co-residency Issues System Software ConfigurationDisk Storage Requirements Optional Recommendations Network Connectivity Windows† 95 or Windows NT workstation Client Requirements and RecommendationsChecklist Installation Information ChartCentreVu Explorer Server Hardware Checklist CentreVu Explorer Installation PreparationCD-ROM Setting Up the CentreVu Explorer Server Setting Up CentreVu CMS Setting Up CentreVu Explorer ClientProvisioning and Activation of Echi CentreVu Explorer Server Software Installation Sequence Microsoft Windows NT 4.0 Service Pack Microsoft SQL Server 6.5 Service PackMicrosoft SQL Server CentreVu Explorer Microsoft Internet Information ServerLoading CentreVu Explorer Software Installing on CentreVu Explorer ServerEstablishing Network Connection Installing on Desktop ClientLaunching CentreVu Explorer Verifying the Installation Software Installation Software Installation CentreVu Explorer Database Backup Product Overview Getting Started with ExplorerGetting Startedlwith Explorer Explorer Login Window Main Menu Window Elements Displaying Results Browser Font Control Scroll Bars Window Viewing and SizingGetting Started with Explorer Quick Start to CentreVu Explorer Build Query Buttons Click Find Results Getting Started with Explorer Cradle-to-Grave window appears as shown below Page Introduction TroubleshootingInstallation Error Messages NT Event Log Error Messages TypesCentreVu Explorer User Guide Issue 2 SQL Server Error MessagesError Messages Corrective Action Data Import Service MessagesDB-Library Error Messages Obdc Error MessagesService Affecting Automated Procedures Log-in Error MessagesData Import Database Maintenance Procedures NT Server Connection Assistance Appendix aSoftware HardwareCentreVu Explorer Server Identification CentreVu Explorer Protocol Assignment NT Server Connection Assistance A-5 Appendix a NT Server Connection Assistance A-7 Appendix a NT Server Connection Assistance