Axis Communications P5415E user manual Video cannot be recorded

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AXIS P5415–E PTZ Dome Network Camera

Troubleshooting

Video cannot be recorded

SD card cannot be mounted

Check that the SD card is not write protected (that is, read only).

Reformat the SD card and then click Mount.

NOTICE

Formatting the card will remove all content, including all recordings, from the SD card.

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Contents Axis P5415-E PTZ Dome Network Camera Liability About this DocumentLegal Considerations Intellectual Property RightsSupport Learn MoreTable of Contents Axis P5415-E PTZ Dome Network CameraConnectors Performance Considerations For technical specifications, see Connectors and ButtonsNetwork Connector RJ45 Ethernet connector with Power over Ethernet Plus PoE+LED Indicators Start a browser Internet Explorer, Firefox, Safari Access the ProductAccess from a Browser Click Use Https Access from the InternetSet the Root Password Controls on the Live View Go to Setup EventsLive View Manual TriggerTo show the manual trigger buttons in the Live View Axis Media Control viewer toolbarPTZ Controls AMC Audio ControlsAxis P5415-E PTZ Dome Network Camera Axis Media Control AMC How to Stream H.264Media Streams Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAccess Audio Streams Java applet supports simplex audio with G.711 encodingSet Up the Product Basic SetupImage Video and AudioVideo Stream Click Save to apply the new settings 264Camera Settings Stream ProfilesSet Shutter to OverlayShutter & Gain Day/NightGo to Video & Audio Overlay Image Overlay ImageGo to Video & Audio Video Stream and select the Image tab Go to Events Action Rules Privacy MaskUse Overlay Text in an Action Rule Audio Input Audio SettingsAudio Modes Audio Clips Audio OutputConfigure the Live View Default Viewer for BrowsersUser Defined Links Viewer SettingsGo to Setup Live View Config Output ButtonsAxis P5415-E PTZ Dome Network Camera Gatekeeper Preset PositionsPTZ Pan Tilt Zoom Guard TourLimits Osdi ZonesAdvanced Formats in the online helpControl Queue ControlsOperator Same as administrator but with lower priority Motion Detection Set Up Motion Detection WindowsDetectors Go to Detectors Motion DetectionAudio Detection Motion Detection ParametersApplications Install ApplicationGo to Setup Applications Application LicensesAxis P5415-E PTZ Dome Network Camera Convert Event Types to Action Rules Set Up Action RulesEvents Go to Events Action Rules and click AddTriggers Recipient Types Add RecipientsActions Set Up Email Recipients Recipient Use with actionTo create a new schedule Set Up RecurrencesCreate Schedules Go to Events Schedules and click AddContinuous Recording RecordingsRecording List Go to Recordings ListClick Save to save and start the recording Languages Users System OptionsSecurity IP Address FilterGo to System Options Security Ieee IeeeCertificates Click Install certificate and upload the certificate To install a self-signed certificateGo to Setup System Options Security Certificates Date & TimeBasic TCP/IP Settings NetworkAxis Internet Dynamic DNS Service requires IPv4 Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service DNS ConfigurationLink-Local IPv4 Address NTP ConfigurationHost Name Configuration NAT traversal port mapping for IPv4QoS Quality of Service FTPUPnPTM UPnPTM can be disabled under System Options Network UPnPTMSmtp email RTP/H.264SD Card StorageBonjour Mount and Unmount SD CardPorts Ports & DevicesNetwork Share Port StatusSupport Overview MaintenanceSupport System OverviewScripting Reset to Factory Default SettingsPlain Config File UploadAxis P5415-E PTZ Dome Network Camera Repainting the Camera Firmware To upgrade the product’s firmware TroubleshootingUpgrade the Firmware Check the FirmwareProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsEmergency Recovery Procedure Product cannot be accessed from a browserBasic Product is accessible locally but not externallyProblems with streaming H.264 Settings Video and image problems, generalSetup Video & Audio Camera Settings Storage and disk management problemsVideo cannot be recorded Technical Specifications Maintenance General Casing Function/group Specifications Network SecurityInstallation PowerConnectors Terminal ConnectorFunction Pin Audio Input Performance ConsiderationsTip Microphone/LineM4.2