Axis Communications P1427-LE Problems with streaming H.264, Key frames, Video Camera Settings

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AXIS P1427–LE Network Camera

Troubleshooting

Problems with streaming H.264

Problems with AXIS Media Control (Internet Explorer only)

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer.

No H.264 displayed in the

Check that the relevant H.264 connection methods and correct interface are enabled in the AMC

client

Control Panel (streaming tab). See AXIS Media Control (AMC) on page 12.

 

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.

 

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.

Multicast H.264 only

Check if your router supports multicasting, or if the router settings between the client and the

accessible by local clients

product need to be configured. The TTL (Time To Live) value may need to be increased.

No multicast H.264

Check with your network administrator that the multicast addresses used by the Axis product

displayed in the client

are valid for your network.

 

Check with your network administrator to see if there is a firewall preventing viewing.

Installation of additional

Configure the Axis product to use a Java applet for updating video images in your browser. Go to

ActiveX component

Setup > Live View Config and select Java applet under Default viewer.

restricted or prohibited

 

Poor rendering of H.264

Ensure that your graphics card is using the latest driver. The latest drivers can usually be

images

downloaded from the manufacturer’s website.

Color saturation is different

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more

in H.264 and Motion JPEG

information.

Lower frame rate than

See Performance Considerations on page 60.

expected

Reduce the number of applications running on the client computer.

 

 

Limit the number of simultaneous viewers.

 

Check with the network administrator that there is enough bandwidth available.

 

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only

 

key frames.

 

Lower the image resolution.

 

Set a Capture Mode that prioritizes frame rate. Changing the capture mode to prioritize frame rate

 

will lower the maximum resolution. SeeCapture Mode on page 18.

 

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis

 

product. See Technical Specifications on page 57.

Video and image problems, general

 

 

Image unsatisfactory

Check the video stream and camera settings under Setup > Video > Video Stream and Setup >

 

Video > Camera Settings.

Motion Detection triggers unexpectedly

 

 

Changes in luminance

Motion detection is based on changes in luminance in the image. This means that if there are

 

sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity

 

setting to avoid problems with luminance.

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Contents Axis P1427-LE Network Camera Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis P1427-LE Network Camera Table of ContentsPerformance Considerations Hardware Overview Connectors and ButtonsNetwork Connector ConnectorColor Indication LED IndicatorsSD Card Slot Control ButtonSet the Root Password Accessing the ProductAccess from a Browser Access from the InternetControls on the Live View Configure Capture ModeSet Power Line Frequency Live ViewAxis Media Control viewer toolbar Go to Setup EventsManual Trigger PTZ Controls Media Streams How to Stream H.264Axis Media Control AMC Alternative Methods of Accessing the Video Stream Axis P1427-LE Network Camera Basic Setup Setting Up the ProductImage VideoVideo Stream Pixel Counter264 Stream ProfilesImage Appearance Camera SettingsCapture Mode Go to Setup Video Camera SettingsShutter & Gain Exposure SettingsWhite Balance Wide Dynamic RangeDay/Night Iris adjustmentView Area Built-in IR Illuminations LEDsGo to Video View Area Select an Aspect ratio and a Video stream resolutionOverlay Overlay ImageGo to Video Overlay Image Using Overlay Text in an Action RuleGo to Events Action Rules Focus & Zoom Privacy MaskGo to Video Focus & Zoom Axis P1427-LE Network Camera Browser Viewer Description Live View ConfigDefault Viewer for Browsers Viewer SettingsOutput Buttons Go to Setup Live View ConfigUser Defined Links Light ButtonsGuard Tour Preset PositionsGo to PTZ Preset Positions PTZ Pan Tilt ZoomControl Queue AdvancedControls Go to Detectors Camera Tampering DetectorsCamera Tampering Motion DetectionMotion Detection Parameters Set Up Motion Detection WindowsAxis P1427-LE Network Camera Application Licenses Install ApplicationGo to Setup Applications ApplicationsAxis P1427-LE Network Camera Events Go to Events Action Rules and click Add Setting Up an Action RuleTime PTZ ControlGo to Events Recipients and click Add RecipientsFallback Action Recipient Use with actionGo to Events Schedules and click Add Setting Up an Email RecipientSchedules RecurrencesAxis P1427-LE Network Camera Go to Recordings List RecordingsRecording List Continuous RecordingLanguages IP Address Filter System OptionsSecurity UsersCertificates IeeeGo to System Options Security Ieee Network Basic TCP/IP SettingsGo to Setup System Options Security Certificates Date & TimeARP/Ping IPv4 Address ConfigurationIPv6 Address Configuration Assign IP Address Using ARP/PingAxis Video Hosting System Avhs Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service DNS ConfigurationNAT traversal port mapping for IPv4 NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressFTP QoS Quality of ServiceBonjour StorageUPnPTM RTP/H.264Go to System Options Storage and click SD Card Network ShareGo to System Options Storage Click Network Share Ports & Devices MaintenanceSupport File Upload System OverviewLogs & Reports ScriptingPlain Config Reset to Factory Default SettingsUpgrading the Firmware TroubleshootingEmergency Recovery Procedure Checking the FirmwareProduct is accessible locally but not externally Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product cannot be accessed from a browserKey frames Problems with streaming H.264Video and image problems, general Video Camera SettingsStorage disruption Storage and disk management problemsTechnical Specifications Dimensions Function/group Specifications System ApplicationPower ConnectorsConnectors Performance Considerations M2.4

P1427-LE specifications

The Axis Communications P1427-LE is a cutting-edge network camera designed for exceptional surveillance and monitoring in diverse environments. Renowned for its robust build quality and advanced technological features, the P1427-LE is a crucial asset for security professionals and organizations seeking high-performance video surveillance solutions.

One of the standout features of the P1427-LE is its exceptional image quality. The camera utilizes a 4 MP sensor, which delivers crisp and clear video footage, ensuring that even the finest details are captured accurately. With a wide dynamic range (WDR) capability, the camera can effectively handle challenging lighting conditions, rendering clear images in both bright and dark areas simultaneously. This adaptability makes it an ideal choice for environments with varying light conditions, such as entrances and exits.

The P1427-LE is also equipped with sophisticated low-light performance capabilities, allowing for enhanced visibility in dimly lit locations. Thanks to its Lightfinder technology, the camera can deliver color images in near-total darkness, ensuring around-the-clock surveillance reliability.

Durability is another key aspect of the P1427-LE. Designed to withstand harsh weather conditions, the camera complies with IP66 and NEMA 4X standards, making it suitable for both indoor and outdoor use, including extreme environments. Its rugged construction and IK10 rating for impact resistance provide additional peace of mind regarding physical security.

The camera features advanced analytics capabilities, including motion detection and event-triggered recording, allowing users to efficiently monitor areas of interest. Additionally, its built-in AXIS Object Analytics and AXIS Perimeter Defender applications facilitate smarter video surveillance by reducing false alarms and enhancing situational awareness.

Connectivity is also a major highlight of the P1427-LE. With Power over Ethernet (PoE), the installation process is simplified, as both power and data can be transmitted through a single cable. This feature not only reduces installation costs but also enhances flexibility in positioning the camera.

In conclusion, the Axis Communications P1427-LE is a versatile and high-performance network camera that excels in various applications. Its combination of superior image quality, robust durability, advanced analytics, and user-friendly installation makes it an invaluable tool for enhancing security and ensuring reliable surveillance in any setting. Whether used for commercial, industrial, or public safety applications, the P1427-LE stands out as a leader in modern surveillance technology.