Axis Communications P1405-E Maintenance, Support Overview, System Overview, Logs & Reports

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AXIS P1405–E Network Camera

System Options

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

Note

A restart clears all entries in the Server Report.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

the boot protocol (DHCP or static)

the static IP address

the default router

the subnet mask

the system time

the IEEE 802.1X settings

the focus position

uploaded applications are kept but must be restarted

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 47.

To reset the optics, click Calibrate under System Options > Maintenance > Optics. This may be necessary in situations where the optics has lost its calibration during transport or has been exposed to extreme vibrations. If necessary configure focus and zoom again (see Basic Setup on page 14).

For information about firmware upgrade, see Upgrade the Firmware on page 49.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting on page 49.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below).

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Contents Axis P1405-E Network Camera Liability About this DocumentLegal Considerations Intellectual Property RightsSupport Learn MoreTable of Contents Axis P1405-E Network CameraHardware Overview Connectors and ButtonsNetwork Connector SD Card SlotControl Button LED IndicatorsStatus LED Indication Access from the Internet Access the ProductAccess from a Browser Set the Root PasswordControls on the Live View Set Power Line FrequencyLive View Click Use HttpsPTZ Controls Go to Setup EventsAxis Media Control viewer toolbar Manual TriggerAxis P1405-E Network Camera Media Streams How to Stream H.264Axis Media Control AMC Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAxis P1405-E Network Camera Set Up the Product Basic SetupPixel Counter Set Up Video StreamsVideo ImageStream Profiles Click Save to apply the new settings264 Image Appearance Camera SettingsExposure Settings White BalanceSet Shutter to Iris adjustmentDay/Night Overlay Select an Aspect ratio and a Video stream resolutionView Area Go to Video View AreaUse Overlay Text in an Action Rule Overlay ImageGo to Video Overlay Image Go to Events Action Rules Privacy MaskFocus & Zoom Go to Video Focus & ZoomWhen satisfied, click Enable iris to enable the iris Viewer Settings Configure the Live ViewDefault Viewer for Browsers Browser Viewer DescriptionUser Defined Links PTZ Pan Tilt Zoom Preset PositionsGuard Tour Control Queue AdvancedControls Motion Detection DetectorsCamera Tampering Go to Detectors Camera TamperingSet Up Motion Detection Windows Motion Detection ParametersAxis P1405-E Network Camera Applications Install ApplicationGo to Setup Applications Application LicensesAxis P1405-E Network Camera Fallback Action Set Up Action RulesEvents Go to Events Action Rules and click AddCreate Schedules Set Up Email RecipientsAdd Recipients Go to Events Recipients and click AddSet Up Recurrences Go to Events Recurrences and click AddContinuous Recording RecordingsRecording List Go to Recordings ListLanguages Users System OptionsSecurity IP Address FilterCertificates IeeeGo to System Options Security Ieee Click Install certificate and upload the certificate Basic TCP/IP SettingsGo to Setup System Options Security Certificates Date & TimeAssign IP Address Using ARP/Ping IPv4 Address ConfigurationIPv6 Address Configuration ARP/PingAxis Internet Dynamic DNS Service requires IPv4 Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service DNS ConfigurationLink-Local IPv4 Address NTP ConfigurationHost Name Configuration NAT traversal port mapping for IPv4 QoS Quality of Service FTPRTP/H.264 UPnPTM can be disabled under System Options Network UPnPTMUPnPTM BonjourNetwork Share StorageSD Card To add a network shareSupport Overview MaintenanceSupport System OverviewScripting Reset to Factory Default SettingsPlain Config File UploadAxis P1405-E Network Camera Emergency Recovery Procedure TroubleshootingUpgrade the Firmware Check the FirmwareProduct cannot be accessed from a browser Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product is accessible locally but not externallyVideo Camera Settings Problems with streaming H.264Video and image problems, general Key framesRe-mount the storage device Storage and disk management problemsStorage disruption Reformat the SD card and then click MountTechnical Specifications Connectors Function/group Specifications System ApplicationPower DimensionsConnectors Performance ConsiderationsM2.3