Axis Communications M3203 Troubleshooting, Checking the Firmware, Upgrading the Firmware

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AXIS M3203 Network Camera

Troubleshooting

Troubleshooting

Checking the Firmware

Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

Upgrading the Firmware

Important

Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available in the new firmware) although this is not guaranteed by Axis Communications AB.

Note

After the upgrade process has completed, the product will restart automatically. If restarting the product manually after the upgrade, always wait 10 minutes even if you suspect the upgrade has failed.

When you upgrade the Axis product with the latest firmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before upgrading

the firmware.

To upgrade the product’s firmware:

1.Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup

2.Go to Setup > System Options > Maintenance in the product’s web pages.

3.Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.

4.Wait approximately 10 minutes while the product is being upgraded and restarted. Then access the product.

AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.

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Contents Axis M3203 Network Camera Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis M3203 Network Camera Table of ContentsRJ45 Ethernet connector with Power over Ethernet PoE Connectors and ButtonsNetwork Connector For technical specifications, seeColor Indication LED IndicatorsControl Button Set the Root Password Accessing the ProductAccess from a Browser Access from the InternetClick Create self-signed certificate Set Power Line FrequencyLive View Manual Trigger Go to Setup EventsControls on the Live View Axis Media Control viewer toolbarPTZ Controls Axis Media Control AMC How to Stream H.264Media Streams QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamAxis M3203 Network Camera Basic Setup Setting Up the ProductImage VideoVideo Stream Pixel Counter264 Camera SettingsClick Save to apply the new settings Stream ProfilesImage Appearance Exposure SettingsTo configure the view area View AreaGo to Video Overlay Image OverlayOverlay Image Go to Video Video Stream and select the Image tabGo to Events Action Rules Using Overlay Text in an Action RulePrivacy Mask Axis M3203 Network Camera Browser Viewer Description Live View ConfigDefault Viewer for Browsers Viewer SettingsUser Defined Links Guard Tour Preset PositionsGo to PTZ Preset Positions PTZ Pan Tilt ZoomControls AdvancedGo to Detectors Camera Tampering DetectorsCamera Tampering Motion DetectionParameter Object Size History Sensitivity Description Set Up Motion Detection WindowsMotion Detection Parameters Go to Detectors Motion DetectionRecommended values Default valuesMedium level 50% Low level 0%Application Licenses Install ApplicationGo to Setup Applications ApplicationsAxis M3203 Network Camera Events Go to Events Action Rules and click Add Setting Up an Action RuleRecipients Go to Events Recipients and click Add Setting Up an Email RecipientRecipient Use with action Go to Events Schedules and click Add SchedulesRecurrences To create a new scheduleGo to Recordings List RecordingsRecording List Continuous RecordingLanguages IP Address Filter System OptionsSecurity UsersGo to System Options Security Ieee IeeeCertificates Network Basic TCP/IP SettingsGo to Setup System Options Security Certificates Date & TimeARP/Ping IPv4 Address ConfigurationIPv6 Address Configuration Assign IP Address Using ARP/PingDNS Configuration Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service Axis Internet Dynamic DNS Service requires IPv4NAT traversal port mapping for IPv4 NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressSmtp email QoS Quality of ServiceBonjour UPnPTM can be disabled under System Options Network UPnPTMUPnPTM RTP/H.264To add a network share MaintenanceStorage Network ShareLogs & Reports SupportSupport Overview System OverviewFile Upload Reset to Factory Default SettingsPlain Config Upgrading the Firmware TroubleshootingFirmware To upgrade the product’s firmware Checking the FirmwareProduct cannot be accessed from a browser Emergency Recovery ProcedureSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressBasic Product is accessible locally but not externallyProblems with streaming H.264 Storage and disk management problems Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general Video Camera SettingsTechnical Specifications Connectors Function/group Specifications System ApplicationMaintenance Installation aids Memory PowerPerformance Considerations Function/group Specifications VideoM2.18
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M3203 specifications

Axis Communications is renowned for its innovative approach to network video technology, and its M3200 series is a testament to this legacy, comprising models such as the M3204-V, M3203-V, M3203, and M3204. These cameras are designed to meet the diverse needs of surveillance applications while maintaining high standards of video quality and performance.

One of the standout features of the M3200 series is its compact and discreet design. The cameras are ideal for indoor use in environments where aesthetics are vital, such as retail stores, hotels, and offices. Their unobtrusive form factor allows them to blend seamlessly into various settings while providing comprehensive monitoring capabilities.

The M3204-V and M3204 models support two-way audio, allowing users to not only monitor but also communicate through the camera. This feature is particularly useful for interactive communication in scenarios like customer service or security personnel directions. Additionally, it supports an audio input for connecting external microphones, which enhances situational awareness.

All models in the series are equipped with Axis’ Lightfinder technology, enabling them to capture high-quality video in low-light conditions. This technology ensures that users receive clear and detailed images even in challenging lighting environments. Furthermore, the M3200 series offers Wide Dynamic Range (WDR) functionality, which helps to enhance the visibility of both dark and bright areas in a scene simultaneously.

With support for1080p resolution at up to 30 frames per second, the M3200 series delivers crisp and detailed video, making identification easier. The cameras also feature H.264 compression technology, which helps optimize bandwidth and storage requirements without sacrificing quality.

For added versatility, the M3200 series includes a wide variety of mounting options, making it easy to install the cameras in various settings. They also come equipped with an IP51 rating for dust and drip protection, ensuring reliable operation even in less-than-ideal conditions.

Moreover, the integration of Axis' Zipstream technology efficiently compresses video, thereby decreasing storage and bandwidth usage while retaining critical forensic details. This is particularly beneficial for long-term archiving of footage without quality loss.

In conclusion, Axis Communications M3200 series models such as the M3204-V, M3203-V, M3203, and M3204 offer advanced features tailored for effective surveillance. The combination of compact design, enhanced low-light capabilities, flexible installation options, and superior image quality positions the M3200 series as a top choice for those seeking reliable and efficient security solutions.