Axis Communications AXIS M1144-L user manual Support Overview, System Overview, Logs & Reports

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AXIS M1144–L Network Camera

System Options

Note

A restart clears all entries in the Server Report.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

•the boot protocol (DHCP or static)

•the static IP address

•the default router

•the subnet mask

•the system time

•the IEEE 802.1X settings

•the focus position

•uploaded applications are kept but must be restarted

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 50.

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location.

For information about firmware upgrade, see Upgrade the Firmware on page 52.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting on page 52.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below).

Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.

You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View. The server report .zip file should always be included when contacting support.

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Contents Axis M1144-L Network Camera Legal Considerations About this DocumentLiability Intellectual Property RightsLearn More SupportAxis M1144-L Network Camera Table of ContentsConnectors Performance Considerations Symptoms, Possible Causes and Remedial ActionsNetwork Connector Connectors and ButtonsConnector Hardware OverviewSD Card Slot LED IndicatorsControl Button Color IndicationAccess from a Browser Access the ProductAccess from the Internet Set the Root PasswordControls on the Live View Live ViewClick Use Https Manual TriggerAxis Media Control viewer toolbar Go to Setup EventsPTZ Controls To show the manual trigger buttons in the Live ViewAxis M1144-L Network Camera Media Streams How to Stream H.264Axis Media Control AMC QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamAxis M1144-L Network Camera Basic Setup Set Up the ProductVideo Click Save to apply the new settingsVideo Stream Pixel Counter264 Stream ProfilesExposure Settings Camera SettingsImage Appearance White BalanceView Area To configure the view areaOverlay Built-in IR Illuminations LEDsGo to Video Overlay Image Overlay ImagePrivacy Mask Focus AdjustmentUse Overlay Text in an Action Rule Go to Events Action RulesDefault Viewer for Browsers Configure the Live ViewViewer Settings Browser Viewer DescriptionUser Defined Links Go to Setup Live View ConfigOutput Buttons For more information about I/O ports, see I/O Ports onPTZ Pan Tilt Zoom Preset PositionsGuard Tour AdvancedControl Queue Operator Same as administrator but with lower priorityCamera Tampering DetectorsMotion Detection Go to Detectors Camera TamperingMotion Detection Parameters Set Up Motion Detection WindowsAxis M1144-L Network Camera Go to Setup Applications Install ApplicationApplications Application LicensesAxis M1144-L Network Camera Events Set Up Action RulesTriggers Go to Events Action Rules and click AddHardware Input SignalStorage SystemActions Add RecipientsRecipient Types Create Schedules Set Up Email RecipientsGo to Events Schedules and click Add Go to Events Recurrences and click Add Set Up RecurrencesFind Recordings RecordingsPlay Recording Go to Recordings ListContinuous Recording Export Video ClipGo to Recordings Continuous Languages Security System OptionsUsers IP Address FilterCertificates IeeeGo to System Options Security Ieee Go to Setup System Options Security Certificates Basic TCP/IP SettingsDate & Time NetworkIPv6 Address Configuration IPv4 Address ConfigurationAssign IP Address Using ARP/Ping ARP/PingAxis Internet Dynamic DNS Service Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service requires IPv4 DNS ConfigurationHost Name Configuration NTP ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4FTP QoS Quality of ServiceUPnPTM UPnPTM can be disabled under System Options Network UPnPTMRTP/H.264 BonjourSD Card StorageMount and Unmount SD Card Format SD CardPorts & Devices MaintenanceNetwork Share PortsSupport Overview SupportSystem Overview Logs & ReportsPlain Config Reset to Factory Default SettingsScripting File UploadAxis M1144-L Network Camera Upgrade the Firmware TroubleshootingEmergency Recovery Procedure Check the FirmwareProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsProduct cannot be accessed from a browser Product is accessible locally but not externallyStatus and Network indicator LEDs are flashing red rapidly Problems with streaming H.264Video and image problems, general Video Camera SettingsMotion Detection triggers unexpectedly Storage and disk management problemsTechnical Specifications Installation Function/group Specifications Event actionsMaintenance General Casing PowerFunction Pin Specifications ConnectorsPerformance Considerations Axis M1144-L Network Camera M2.13
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