Axis Communications 2100 manual Appendix a Troubleshooting, Frequently Asked Questions

AXIS 2100 User’s Guide Troubleshooting 49

Appendix A - Troubleshooting

This appendix provides useful information on solving problems you might have with your AXIS 2100.

Frequently Asked Questions

Q:Which modem should I select in the list on the Modem Settings page if mine is not listed?

A:Generic.

Q: Do I have to use one of the listed ISPs on the ISP Settings page?

A:No. You can make whatever settings you like for your own ISP. You can use the name "Generic" for your own settings.

Q: When should I use the Null Modem Cable?

A:This cable is only intended as an alternative for configuring your camera when there is no network available.

Q: Can I set up my camera to run as a PC-cam on my computer?

A:No. The AXIS 2100 is a network camera for use only on Ethernet networks or with a modem.

Q: Do I have to use the Wizards whenever I want to make changes?

A:No. Everything which is configured in the Wizards can also be configured individually from the links on the left hand side of the Administration Tools page.

Q: What are the ftp-path, the ftp-host name and ftp-user name?

A:If you are uploading your images to an ftp-server, the ftp-path is the location of the directory on the remote ftp-server where you will be saving your images, the ftp-host is the name or IP-address of the ftp-server and the ftp-user name is the identity you use for logging in to the ftp-server.