Axis Communications 2100 manual Focus Assistant, as described in Adjusting the Camera

Page 47

AXIS 2100 User’s Guide

Troubleshooting

45

Symptoms

Possible causes

Remedial actions

 

 

 

 

 

A series of broad vertical

The CCD sensor

Direct exposure to extreme sunlight or halogen light may

 

 

white lines appears

becomes overloaded

cause serious damage to the CCD sensor. Reposition your

 

 

across the image.

when the light is too

AXIS 2100 in a more shaded location immediately.

 

 

 

bright. This can happen

Note: damage caused to the AXIS 2100 through over expo-

 

 

 

e.g. with sunlight reflexes.

sure to direct sunlight or halogen light is not covered under

 

 

 

 

the product warranty.

 

 

Bad focus.

Focus has not been cor-

Referring to the on-line help, adjust the White Balance set-

 

 

 

rectly adjusted.

ting and then try resetting the camera focus again using the

 

 

 

 

Focus Assistant, as described in Adjusting the Camera

 

 

 

 

Focus, on page 32.

 

 

 

No adaptor fitted with

If you have previously replaced the supplied CS-type lens,

 

 

 

your C-type lens.

you may have inadvertently installed a C-type lens without

 

 

 

 

first fitting the required adaptor. See also page 34.

 

 

 

 

 

 

 

Noisy images.

Video images may be

To solve this problem, you need more light. The perfor-

 

 

 

noisy if you are using the

mance of the camera is best in 100 - 3.000 lux.

 

 

 

AXIS 2100 in a very low

You may wish to consider replacing the basic lens with a

 

 

 

light environment.

more sensitive lens (Lower F-number), if the lighting condi-

 

 

 

 

tions within the installation area cannot be improved.

 

 

Poor quality images.

The display properties

Open the Display Properties in your desktop and configure

 

 

 

are incorrectly configured

your display to show at least 65 000 colors, i.e. at least

 

 

 

for your desktop.

16-bit.

 

 

 

 

Note: Using only 16 or 256 colors on your computer will

 

 

 

 

produce dithering artifacts in the image.

 

 

 

 

 

 

 

No images available in

ActiveX disabled.

If you are using Microsoft Internet Explorer, ensure that

 

 

your browser application.

 

ActiveX has not been disabled in the Internet Options

 

 

 

 

menu. Alternatively, use the Java Applet for viewing images.

 

 

 

 

 

 

 

Note: If you still have a problem after reading this information, please contact your reseller or check the FAQ on the Axis Website at www.axis.com.

Image 47
Contents Live web images unleashed Axis 2100 User’s Guide Quick Network Installation ProcedureAxis Network Camera User’s Guide Legal Considerations Safety NoticesSupport Services About This DocumentTable of Contents Overview OverviewAxis 2100 User’s Guide Overview Features and BenefitsComplimentary Software Axis 2100 User’s Guide Physical Description Physical DescriptionFront Panel Rear Panel Network ConnectorAxis 2100 User’s Guide Assembling Your Camera Connecting the Axis 2100 to a Mounting AssemblyAssembling Your Camera Checking the Hardware InventoryChoosing Your Application Choosing Your ApplicationNetworking Applications Lighting Conditions Axis 2100 User’s Guide Choosing Your ApplicationPicture frequency for Networking Applications Image Compression RatiosViewing Images in a Custom-designed Web Installation and Configuration OverviewSequentially Uploading Images to a Remote FTP Server Choosing Your Application Picture Frequency for Modem Applications ConfigurationModem Applications Remote Imaging in a Custom-designed Web Proprietary ISP Dial-up ProtocolsISP Uploading Images to Your Internet Service ProviderChoosing Your Application Axis 2100 User’s Guide Choosing Your Application ❶Note the Serial number Installing Your Camera on a NetworkQuick Installation Procedure Installing Your Camera on a Network❻Exit ping and check the installation Axis 2100 User’s Guide Installing Your Camera on a Network❹ Attach the external Power Supply ❺Wait for ARP reply and check Network indicatorHome Page for your Axis 2100 is now displayed Verifying the Installation From Your BrowserAlternative Methods of Assigning the IP Address BootpSetting the IP Address with Axis IP Installer Using the Axis IP Installer Installing the Axis IP InstallerMapping a Host Name to the IP Address Using Bootp in UnixUsing the Null Modem Cable Using Your Camera with a ModemUsing Your Camera with a Modem Using the NetworkAxis 2100 User’s Guide Using Your Camera with a Modem Connecting Your Computer Using the Null Modem Cable Creating a Dial-up Networking Connection Refining the Dial-up Networking Properties Initiating the Dial-up Connection Focus Quality Adjusting the Camera FocusAdjusting the Camera Focus Focus AssistantFocusing the Camera Under Stable Conditions Before you begin Axis 2100 User’s Guide Adjusting the Camera FocusReplacing the Lens Adjusting the Camera FocusAXIS 2100 User’s GuideAxis 2100 User’s Guide Configuring Your Camera Configuring Your CameraConfiguration Using the Wizards Administration Tools Accessing the Tools Configuring Your Camera System Security Tools OverviewUser Access Rights Reinstating the Factory Default SettingsAxis 2100 User’s Guide Troubleshooting Appendix a TroubleshootingFrequently Asked Questions Ping Reply Interpretation and recommendation PINGing Your IP AddressAxis 2100 User’s GuideTroubleshooting Problems, Possible Causes and Remedial ActionsBytes = 32 time = 2 ms Focus Assistant, as described in Adjusting the Camera Updating the Software Obtaining Updated Software Upgrading the SoftwareAppendix B Updating the Software Physical Connector Appendix C The Unit ConnectorsAxis 2100 User’s Guide Unit Connectors Serial ConnectorDigital Output IO ConnectorDigital Input Connection Diagram for a Simple Door Switch Connection Diagram for an LED indicator Output Ooo Schematic Connection Diagram of the I/O and RS232 ConnectorRouters and Firewalls Appendix D High Speed ServicesHigh Speed Services Available IP AddressesAxis 2100 User’s Guide High Speed Services Technical Specifications Appendix E Technical SpecificationsIndex IndexAxis 2100 User’s Manual Axis 2100 User’s Manual IP Internet-Protocol. See TCP/IP Glossary of Terms
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