Cisco Systems 2000.4.3a manual About Terminal Services, About Virtual Network Computing

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Frequently Asked Questions About the Operating System Installation

May I use Terminal Services, VNC, or ILO to install the operating system on this server?

About Terminal Services

Cisco does not support installations or upgrades through Terminal Services.

Caution Before a software update, for example, an upgrade, Cisco strongly recommends that you disable Terminal Services and immediately reboot the server to prevent remote access to the server. Accessing the server via Terminal Services may cause the software update to fail.

After you update the server, you must enable Terminal Services.

About Virtual Network Computing

If you want to use Virtual Network Computing (VNC) to remotely install supported applications, see Table 2 to obtain the latest version of the VNC document.

Caution If you installed VNC but do not plan to use it, disable it to prevent remote access to the server. If you do not disable VNC and a user/administrator accesses the server during the software update, for example, the operating system upgrade, the update fails.

About Integrated Lights Out (ILO)

HP servers support Integrated Lights Out (ILO). If your server is a Cisco MCS (HP equivalent; for example, MCS-7835H-2.4) or Cisco-approved, customer-provided HP server, you can use ILO for remote configuration and monitoring tasks. Cisco does not support ILO for any other purposes, including installation and upgrade tasks. Cisco supports the following standard features of ILO:

Virtual Power to allow full remote control of the server power button

Remote text console to enable the display and control of remote host server activities such as shutdown and startup

To use ILO, you must obtain the ILO Default Network Settings tag that shipped with your server and perform all necessary startup tasks. Refer to the documentation that accompanies your hardware.

The ILO administrator who accesses the remote server controls all tasks that occur on the server. If an administrator is performing an installation/upgrade directly on the server and the ILO administrator tries to access the server, the ILO administrator controls all tasks on the server. These tasks may interrupt the installation or upgrade; to prevent interruptions, notify all users who can access the server before the upgrade occurs. When an ILO administrator accesses a remote server, the application locks the keyboard and mouse on the remote server where the tasks are occurring.

May I configure a server in the cluster as a Domain Controller?

Do not configure any server in the cluster as a Domain Controller. If you configure any server in the cluster as a Domain Controller, you cannot upgrade or reinstall Cisco Unified CallManager on the server.

Installing the Operating System on the Cisco Unified Communications Server, Versions 2000.4.3 and 2000.4.3a

 

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Contents Purpose of Document Revision History ContentsContents Related Documentation and Software ConventionsRelated Information Software What’s Changed in This ReleaseImportant Considerations Hardware RequirementsOL-10221-02 OL-10221-02 Computer Name How does the operating system installation work?What data must I provide to configure the server? User and Organization NameDomain Suffix TCP/IP Properties WorkgroupDomain Name System DNS NT Administrator PasswordConfiguration Data Procedure Must I disable Cisco-verified applications?May I run a web browser on the server? About Terminal Services About Virtual Network ComputingAbout Integrated Lights Out ILO Preinstallation Tasks Important Notes What preinstallation tasks should I perform?What post-installation tasks should I perform? What if I encounter problems during the installation?Where do I obtain the release notes? Installing the Operating SystemNext Task Performing Post-Installation TasksServer Network Teaming Driver for a list Configuring Network SettingsTo Configure DNS To Configure WinsTo Update the Lmhosts File Verifying the Operating System Version Uninstalling Microsoft HotfixApplying Additional Security What order should I apply the software updates? How long does it take to upgrade the operating system?When should I install the software update? May I perform configuration tasks during the update? Installing Operating System Software Updates What pre-/post-update tasks should I perform?Before You Begin Additional Tasks Post-Update Error Messages Ongoing Server ManagementCorrective Action Error Messages Corrective Action Corrective Action DVD-ROM Using the Bug Toolkit Obtaining DocumentationCisco.com Ordering Documentation Documentation FeedbackCisco Product Security Overview Product Documentation DVDObtaining Technical Assistance Reporting Security Problems in Cisco ProductsSubmitting a Service Request Definitions of Service Request SeverityCisco Technical Support & Documentation Website Obtaining Additional Publications and Information Obtaining Additional Publications and Information