Cisco Systems 2000.4.3a manual OL-10221-02

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Frequently Asked Questions About the Operating System Installation

All Cisco MCS and customer-provided servers that meet approved Cisco configuration standards ship with a blank hard drive. When you purchase a Cisco Unified Communications application, you receive an operating system installation disk and another installation disk for the Cisco Unified Communications application.

Can I install this version of the Cisco Unified Communications Server operating system on any Cisco MCS?

No. This installation supports a new installation on the Cisco MCS, HP servers, and IBM servers that are listed in the operating system release notes. To obtain the release notes, see Table 2.

The installation displays a message if it detects an unsupported server.

How long does it take to perform the operating system installation?

The entire operating system installation process, excluding preinstallation tasks, takes approximately 20 to 30 minutes per server, depending on your server type.

Which Cisco Unified Communications applications use the Cisco Unified Communications operating system?

After you install the Cisco Unified Communications operating system, you install supported

Cisco Unified Communications applications on a server that is dedicated solely to the single application or a server that supports coresident applications. The following list provides the Cisco Unified Communications applications that are intended specifically for use with this operating system:

Cisco Unified CallManager or Cisco CallManager (not Cisco Unified CallManager 5.0)

Install on a server that is dedicated to the application or install on a server with Cisco Unified CallManager and a supported coresident application.

Cisco Unified Contact Center Express or Cisco Unified IP-IVR

Install on a server that is dedicated to the application or install on a server with Cisco Unified CallManager and a supported coresident application.

Cisco Unified IP Queue Manager

Cisco Unified MeetingPlace Express

Cisco Personal Assistant

Cisco Emergency Responder

Cisco Conference Connection

Cisco Unified Customer Voice Portal

Note Cisco Unity does not use the operating system that is represented in this document. Refer to the Cisco Unity documentation for information on the Cisco Unity operating system. See Table 2.

Installing the Operating System on the Cisco Unified Communications Server, Versions 2000.4.3 and 2000.4.3a

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Contents Purpose of Document Contents Revision HistoryContents Conventions Related Documentation and SoftwareWhat’s Changed in This Release Related Information SoftwareHardware Requirements Important ConsiderationsOL-10221-02 OL-10221-02 How does the operating system installation work? What data must I provide to configure the server?User and Organization Name Computer NameWorkgroup Domain Suffix TCP/IP PropertiesNT Administrator Password Domain Name System DNSConfiguration Data Must I disable Cisco-verified applications? ProcedureMay I run a web browser on the server? About Integrated Lights Out ILO About Terminal ServicesAbout Virtual Network Computing What preinstallation tasks should I perform? What post-installation tasks should I perform?What if I encounter problems during the installation? Preinstallation Tasks Important NotesInstalling the Operating System Where do I obtain the release notes?Next Performing Post-Installation Tasks TaskConfiguring Network Settings Server Network Teaming Driver for a listTo Update the Lmhosts File To Configure DNSTo Configure Wins Uninstalling Microsoft Hotfix Verifying the Operating System VersionApplying Additional Security When should I install the software update? What order should I apply the software updates?How long does it take to upgrade the operating system? May I perform configuration tasks during the update? Before You Begin Installing Operating System Software UpdatesWhat pre-/post-update tasks should I perform? Additional Tasks Post-Update Corrective Action Error MessagesOngoing Server Management Error Messages Corrective Action Corrective Action DVD-ROM Cisco.com Using the Bug ToolkitObtaining Documentation Documentation Feedback Cisco Product Security OverviewProduct Documentation DVD Ordering DocumentationReporting Security Problems in Cisco Products Obtaining Technical AssistanceCisco Technical Support & Documentation Website Submitting a Service RequestDefinitions of Service Request Severity Obtaining Additional Publications and Information Obtaining Additional Publications and Information