Cisco Systems 2000.4.3a Verifying the Operating System Version, Uninstalling Microsoft Hotfix

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Performing Post-Installation Tasks

d.On a new line at the end of the hosts file, enter the following information in two different columns: IP address of the server (first column) and Cisco Unified CallManager server name (second column).

Tip Make sure that you enter at least one space between the IP address and the server name.

For example, the IP address for the publisher database server equals 171.16.1.251 and the Cisco Unified CallManager server name equals ccm1. On a new line at the end of the hosts file, the administrator enters the IP address and server name in different columns and includes at least one space between the data.

171.16.1.251ccm1

e.Save the file and close NotePad.

Step 8 Perform the procedure on each server in the cluster.

Verifying the Operating System Version

The MCSver.exe program reports the current version of the operating system components. Be aware that Cisco does not report the actual application version through this program. Most of these components, which are run from the installation disks during the initial installation, no longer exist on the system.

The version for the operating system image equals your operating system disk version number. The version for the operating system upgrade equals the version of the operating system upgrade that you last ran either via upgrade disk (if available) or via the web.

Perform the following procedure to view the operating system versions that are installed on the server:

Procedure

Step 1 On your server, choose Start > Cisco OS Version to verify the operating system image version that runs on your server.

Step 2 Locate the operating system image version and the operating system upgrade version.

Note The Cisco OS Version utility, named MCSver.exe, logs information to C:\Program Files\Common Files\Cisco\Logs\MCSver.log. If necessary, you can provide log files to the Cisco Technical Assistance Center (TAC) for assistance with troubleshooting.

Uninstalling Microsoft Hotfix 831877

If you are planning to install Cisco CallManager Release 3.3(2) or 3.3(3), you may encounter a problem during installation in which the Cisco CallManager installation program displays a harmless AddAnonymousWebUserAccess message. Click OK to continue your installation.

Installing the Operating System on the Cisco Unified Communications Server, Versions 2000.4.3 and 2000.4.3a

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Contents Purpose of Document Contents Revision HistoryContents Conventions Related Documentation and SoftwareWhat’s Changed in This Release Related Information SoftwareHardware Requirements Important ConsiderationsOL-10221-02 OL-10221-02 User and Organization Name How does the operating system installation work?What data must I provide to configure the server? Computer NameWorkgroup Domain Suffix TCP/IP PropertiesNT Administrator Password Domain Name System DNSConfiguration Data Must I disable Cisco-verified applications? ProcedureMay I run a web browser on the server? About Virtual Network Computing About Terminal ServicesAbout Integrated Lights Out ILO What if I encounter problems during the installation? What preinstallation tasks should I perform?What post-installation tasks should I perform? Preinstallation Tasks Important NotesInstalling the Operating System Where do I obtain the release notes?Next Performing Post-Installation Tasks TaskConfiguring Network Settings Server Network Teaming Driver for a listTo Configure Wins To Configure DNSTo Update the Lmhosts File Uninstalling Microsoft Hotfix Verifying the Operating System VersionApplying Additional Security How long does it take to upgrade the operating system? What order should I apply the software updates?When should I install the software update? May I perform configuration tasks during the update? What pre-/post-update tasks should I perform? Installing Operating System Software UpdatesBefore You Begin Additional Tasks Post-Update Ongoing Server Management Error MessagesCorrective Action Error Messages Corrective Action Corrective Action DVD-ROM Obtaining Documentation Using the Bug ToolkitCisco.com Product Documentation DVD Documentation FeedbackCisco Product Security Overview Ordering DocumentationReporting Security Problems in Cisco Products Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestCisco Technical Support & Documentation Website Obtaining Additional Publications and Information Obtaining Additional Publications and Information