Cisco Systems 2000.4.3a manual Procedure, Additional Tasks Post-Update

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Installing Operating System Software Updates

Verify that you have enough free disk space on the server. Make sure that you have 1 GB of free disk space. Delete any unnecessary files. Remove old log files, CDP records, old installation files, and so on.

Close all programs.

To install the software update, perform the following procedure:

Procedure

Step 1 Before you install the software update, review the “Frequently Asked Questions About Operating System Software Updates” section on page 24.

Step 2 Click http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des.

Note To obtain the update from the web, you must log in with your Cisco Connection Online (CCO) username and password.

Step 3 In the window that displays, locate the readme document for the software update.

Step 4 Review the readme document for specific installation procedures, notes, caveats, and compatibility information.

Step 5 Download the software update to your hard drive.

Step 6 Keep track of the location where you save the downloaded file.

Step 7 To begin the installation, double-click the downloaded file.

Step 8 Perform the installation on every server where the update is supported, starting with the Cisco Unified CallManager publisher database server followed by the subscriber servers one at a time.

Step 9 Perform post-installation tasks, as described in the “Additional Tasks (Post-Update)” section on page 27.

Additional Tasks (Post-Update)

Enable all Cisco-verified, third-party applications and services that you disabled before the update; reboot the server.

Verify that the following services are running:

MS-SQL Agent, MS-SQL Server, and other SQL dependencies

DC Directory

SNMP and its dependencies

IIS Admin and its dependencies on the publisher database server

Network Time Protocol

Tip If the services are not running, start the services by choosing Start > Settings > Control Panel

>Administrative Tools > Services. From the Services window, right-click the service and choose Start.

Verify that you can place and receive calls and that all features work as expected. For more information on supported features, refer to the application documentation that support the features; for example, refer to the Cisco Unified CallManager Features and Services Guide.

Installing the Operating System on the Cisco Unified Communications Server, Versions 2000.4.3 and 2000.4.3a

 

OL-10221-02

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Contents Purpose of Document Revision History ContentsContents Related Documentation and Software ConventionsRelated Information Software What’s Changed in This ReleaseImportant Considerations Hardware RequirementsOL-10221-02 OL-10221-02 Computer Name How does the operating system installation work?What data must I provide to configure the server? User and Organization NameDomain Suffix TCP/IP Properties WorkgroupDomain Name System DNS NT Administrator PasswordConfiguration Data Procedure Must I disable Cisco-verified applications?May I run a web browser on the server? About Terminal Services About Virtual Network ComputingAbout Integrated Lights Out ILO Preinstallation Tasks Important Notes What preinstallation tasks should I perform?What post-installation tasks should I perform? What if I encounter problems during the installation?Where do I obtain the release notes? Installing the Operating SystemNext Task Performing Post-Installation TasksServer Network Teaming Driver for a list Configuring Network SettingsTo Configure DNS To Configure WinsTo Update the Lmhosts File Verifying the Operating System Version Uninstalling Microsoft HotfixApplying Additional Security What order should I apply the software updates? How long does it take to upgrade the operating system?When should I install the software update? May I perform configuration tasks during the update? Installing Operating System Software Updates What pre-/post-update tasks should I perform?Before You Begin Additional Tasks Post-Update Error Messages Ongoing Server ManagementCorrective Action Error Messages Corrective Action Corrective Action DVD-ROM Using the Bug Toolkit Obtaining DocumentationCisco.com Ordering Documentation Documentation FeedbackCisco Product Security Overview Product Documentation DVDObtaining Technical Assistance Reporting Security Problems in Cisco ProductsSubmitting a Service Request Definitions of Service Request SeverityCisco Technical Support & Documentation Website Obtaining Additional Publications and Information Obtaining Additional Publications and Information