Philips 24PFL42x8H/K/T, 22PFL4208H/K/T user manual General issues, Channel issues

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6 Troubleshooting

General issues

The TV does not switch on:

∙Disconnect the power cable from the power outlet. Wait for one minute then reconnect it.

∙Make sure that the power cable is securely connected.

When you are turning the TV on, off or to standby, you hear a creaking sound from the TV chassis:

No action is required. The creaking sound is due to the normal expansion and contraction of the TV as it cools and warms up. This does not affect performance.

The TV does not respond to remote control or TV controls when switched on:

The TV requires some time to start up. During this time, the TV does not respond to the remote control or TV controls. This is normal behaviour.

If the TV continues to be unresponsive to the remote control, view the remote control sensor through a digital camera – if you press any button on the remote control and notice red flickering at the sensor, the remote control is working but the TV may need to be checked by Philips Consumer Care. This troubleshooting procedure is not applicable to remote controls that are paired wirelessly with the TV.

When the TV is in standby, a start-up splash screen is displayed, then the TV returns to standby mode:

This is normal behaviour. When the TV is disconnected and reconnected to the power supply, the startup screen is displayed at the next startup.

To switch on the TV from standby, press on the remote control or press any key on the TV.

The standby light on the TV blinks red:

 

 

Disconnect the power cable from the power

English

outlet. Wait until the TV cools down before

 

you reconnect the power cable. If the

 

blinking reoccurs, contact Philips Consumer

 

Care.

 

The TV audio is in the wrong language:

 

If you select audio language via OPTIONS,

 

the TV resets to the default language when

 

you change channels or switch off the TV.

 

To retain the selected language, change your

 

audio language by pressing , then selecting

 

[Setup] > [Channel settings] or [Satellite

 

settings] > [Languages] > [Primary audio

 

language] or [Secondary audio language].

 

The TV or Smart TV menu is in the wrong

 

language:

 

Change the menu to your preferred

 

language.

 

For more information, see Change your TV

 

settings > Language settings > Menu

 

language (Page 37).

 

You forgot the 4-digit code to unlock the

 

channel blocking feature (child lock):

 

Enter ‘8888’.

 

You want to upgrade your TV software:

 

Visit www.philips.com/support and

 

download the latest software package for

 

your TV. Software installation instructions

 

and release notes indicating what's been

 

updated are also available at the site. Full

 

instructions on how to upgrade your TV

 

software are also available at Change your

 

TV settings > Update software (Page 39).

 

Channel issues

You want to install TV channels:

See Change your TV settings > Automatic installation (Page 34) for instructions on

installing analogue or digital channels. If you

want to install satellite TV channels, see Change your TV settings > Satellite settings

(Page 36).

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Contents 22PFL4208H/K/T 24PFL42x8H/K/T Contents Precautions SafetyRisk of electric shock or fire Care Placement tipsScreen Lock the TV LegalTrademarks and copyrights Open sourceEnergy efficiency SustainabilityRecycling Help and support Contact Philips Remote control Sensors and indicators Rear controlsTV controls EasyLink controls On-screen remote controlAdjust TV volume Switch TV on or offWatch TV Smartphone controlManage favourite channels Switch TV channelsManage channel lists Watch connected devices Use picture and sound presetsChange picture format View programme guideWhat you can do From the broadcasterFrom the Internet Play multimedia filesPlay files from computer Play options Play files from USB device∙ To skip to the next or previous track, press CH+ or CH Play DivX VOD Video On Demand∙ To skip forward or backward 10 seconds, press or ∙ To stop the music, press Music optionsWhat you need Smart TVSmart TV options Access Smart TV appsRent online videos Interactive TV Access interactive TVTV Connect to a network You can identify channels that offerPause TV Install USB hard drive∙ You can pause a programme for a maximum of 90 minutes Pause a live TV broadcast Record TV shows∙ Tune your TV to receive digital TV Schedule recordings Start recordingOne-touch recording View programme informationWatch recordings Use SkypeDelete recordings Manage contacts Start SkypeOnline status Make voice and video callsMake a voice call Select the contact, then press OKManage voicemails Skype settingsView Text Play gamesSet locks and timers Satellite settings Child lock Sleep timerChild lock Parental ratingMore picture settings Settings assistantPicture and sound Audio format More sound settingsAutomatic installation Reset picture and soundInstall analogue channels Install digital channelsFine-tune analogue channels Update channel listCopy channels Install satellite channels Satellite settingsCheck the country setting Once complete, select Finish, then press OKAdd and remove satellites Language settingsMenu language Audio languageUniversal access settings Update software Other settingsHome mode TV demoUpdate from digital broadcast Update with USBUpdate from the Internet Reset allYou can also update the TV software About cables ∙ Match the Y Pb Pr connector colours to the cable plugsCable quality Pb PrCvbs connections provide standard picture quality Connect antennaConnect the antenna to the TV Blu-ray or DVD disc player Connect devicesConnect the disc player to the TV with an Hdmi cable TV receiver Connect the recorder to the TV with an antenna cable Video recorderConnect the recorder to the TV with a Scart cable Connect the recorder to the TV with an Hdmi cableGame console Home theatre Page Digital camcorder Digital cameraConnect the digital camera to the TV with a USB cable USB storage device Connect more devicesComputer Video call camera ∙ If you need extra USB connectors, use a USB hubKeyboard and mouse Connect the keyboard and mouse to the TV with a USB cableUpdate the source list Set up EasyLink devicesChange device settings Watch connected devicesControl devices ∙ Display the TV Home menu Switch off connecting devicesOne-touch play One-touch standbyRetain picture quality Select speaker outputMaximise video display WiFi integrated Wired connectionConnect to a network and the Internet ConnectScan for routers Network settingsIf prompted, agree to the End User Licence Agreement Access CAM services Connect a CAM Conditional Access ModuleSwitch on Miracast Clear Wi-Fi Miracast devices Switch on remote recordingChannel issues General issuesSound issues Picture issuesNo digital channels were found during the installation There is a picture but sound quality is poorNetwork issues Connection issuesThere are problems with Hdmi devices CompatibleContact Philips Display resolutions Power and receptionDisplay and sound MultimediaJpeg *.jpg, *.jpeg, *.mpo Supported audio/video formats Supported audio formats Connectivity ∙ USB 1 ∙ Headphones Stereo 3.5 mm mini-jackUMv 420812130302 Help versionIndex EPG, broadcaster 13 EPG, Internet 13 external hard disk Reinstall 34 remote control 9 rename channels Universal access, enable From Koninklijke Philips Electronics N.V
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