NEC NDA-30135 manual Introduction, How To Use This Manual

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Attendant Monitor Operations Manual

INTRODUCTION

Chapter 1 INTRODUCTION

This manual provides the information needed to configure and operate the

Attendant Monitor software application.

How To Use This Manual

This manual describes the various screens, windows and functions for the installation, configuration and operation of Attendant Monitor. Examples of displayed screens and step-by-step procedures are shown in the following chapters. The procedural steps to perform a given task are given in sequence and marked as shown below:

Step 1: From the Main Menu, select...

Manual Organization

Chapter 1 - Introduction

This chapter details how to use this manual, the actual manual organization, and an overview of the Attendant Monitor application.

Chapter 2 - Installation and Configuration

Chapter 2 describes how to install and configure the application, along with the key usage conventions, main menu screen, and an overview of the main menu functions.

Chapter 3 - Administrator Tasks

This chapter describes the various functions and tasks available to maintain the Attendant Monitor databases.

Chapter 4 - Attendant Tasks

Chapter 4 describes the basic attendant functions and tasks.

NDA-30135 Revision 1

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Contents NEC America, Inc Operations Manual Liability Disclaimer Table of Contents This Page Left Blank Introduction How To Use This ManualOverview What is Attendant Monitor?Installation Procedure Installation & ConfigurationAPM Installation diskette will be a 3.5 inch type Installation & Configuration Installation & Configuration Component Application ConfigurationAPM System Configuration OAI Facilities Primary Configuration ParametersOAI1TCP User-DefinedDatabase Database SupportMaster Database File filename ’attmon’ Field NameAmno PBX assignment of Monitored Number Database Configuring the Attendant Monitor DatabaseApplication Database File filename ’tenants’ Tenant Number DatabaseMaster Database File filename ’tenantm’ Build a Master Database File Attendant Monitor Database Records Administrator TasksProcess and Tenant the Application Database Tenant Number Database RecordsAttendant Tasks Login and LogoutThis Page Left Blank