Beyond Icebox Flipscreen manual Troubleshooting, Nect to the Internet

			Caring for Your iCEBOX
Troubleshooting	S
	Problem		Possible causes/solutions
	The screen and LED		• The power cord is not plugged in.
	are blank.		• The power button on the back panel is
			turned off.
			• The power outlet is not working properly.
	No dial tone is		• The phone line is not connected firmly into
	present when		the Phone In connection on back of the unit.
	attempting to con-		• The phone line does not have a dial tone. To
	nect to the Internet.		test, connect a different phone to the line. If
			there is no dial tone, contact your local tele-
			phone company.
	Disc tray will not		• The power is not on and the LED is not
	open when	is	green.
			• Try turning the power off and back on from
	pressed.
			the back panel.
			• The disc is not in the tray correctly. Contact
			Customer Care for help in manually open-
			ing the disc tray. Do not try to force the disc
			tray open, as damage may occur.
	∅ icon appears on		• The selected function is not supported on the
	screen.		disc being played.
	Disc ejects auto-		• The disc is damaged or dirty.
	matically or will not		• The disc is not placed on the tray correctly,
	play.		with the label side up.
			• The disc is not in a compatible format, such
			as the software discs provided by AOL® or
			Earthlink®.
	The unit does not		• The IR signal from the remote is reaching
	respond to remote		neither of the IR detectors (see fig. 6) – try
	input.		standing a little farther back from the unit.
			• The batteries for the remote need
			replacement.
	The unit does not		• The IR signal from the keyboard or remote is
	respond to key-		reaching neither of the IR detectors (see fig.
	board input.		6 ) – trying placing the keyboard on the
			counter just in front of the unit or try step-
			ping back from the unit.
			• The batteries for the keyboard need
			replacement.
	Unit stops respond-		• The unit has stopped responding. Turn the
	ing to remote,		unit off at the power switch on the back
	keyboard, or stylus		panel and unplug the unit for five seconds.
	input.		Plug the it back in and turn it on.

Note: More Troubleshooting tips are available in the iCEBOX Help.

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