Seagate ST19101N/W/WC/WD/DC manual Customer service centers, Manufacturer’s representatives

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Cheetah 9 Installation Guide, Rev. B

Customer service centers

Seagate direct OEM, Distribution, and System Integrator cus- tomers should contact their Seagate service representative for warranty information. Other customers should contact their place of purchase. Seagate offers comprehensive customer support for all Seagate drives. These services are available worldwide.

Location

Phone number

FAX number

Asia Pacific and Australia

65-485-3595

65-485-4980

Europe, Middle East,

 

 

and Africa

31-2031-67300

31-2065-34320

Japan

81-3-5462-2904

81-3-5462-2979

USA

1-800-468-3472

405-949-6740

Other Americas (Brazil,

 

 

Canada, Mexico)

405-949-6706

405-949-6738

Manufacturer’s representatives

 

Brazil

 

 

MA Informatica

55-11-810-7794

55-21-253-6467

Canada

 

 

Memofix

905-660-4936

905-660-8738

Adtech

905-812-8099

905-812-7807

 

1-800-624-9857

 

Mexico

 

 

Abicom Seamax

 

 

SA DE CV

525-546-6965

525-546-4888

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Contents ST19101N/W/WC/WD/DC Contents Preface Electrostatic discharge protection Important safety information and precautions Cheetah 9 Installation Guide, Rev. B Wichtige Sicherheitshinweise Cheetah 9 Installation Guide, Rev. B Page Electromagnetic susceptibility Regulatory agency complianceElectromagnetic compliance Electromagnetic compliance for the European Union Australian C-TickOnline services Seagate.comSeagate CompuServe forum FAX services SeaFAXDirect-support services Seagate technical supportCustomer service centers Manufacturer’s representativesGeneral description Drive characteristics Additional drive characteristics DC power requirements Amps ST19101 WC models WD, DC models +12V +5V Voltage regulation ± 5%Dimensions of the drive Drive models General informationScsi ID jumpers Drive termination Terminator power Circuits and data path widthsCable characteristics for single-ended circuits Pin I/O connection to drive Multiple drive connection to host adapter Multiple-drive connection to host adapter Scsi I/O Providing adequate cooling Kühlung des Systems Suggested air flow Abbildung 4. Empfohlener LuftstromverlaufMounting the drive and connecting cables Installation des Laufwerkes und Anschluß der KabelPage Pin Power Pin GleichstromHinweis Cheetah 9 Installation Guide, Rev. B Mounting configuration dimensions Formatting the drive Quick reference desktop system notesSetting the Scsi ID jumpers Setting the Scsi ID on model N drivesTerminating the drive Terminating the driveSetting terminator power jumpers Other applicable jumper options Additional jumper optionsWD drives Model W and WD drive alternate ID select and LED connection Terminating the drive W model shown Drive Front Other option jumpers are available as illustrated below WC/DC drives Applicable jumper options Jumper optionsDrive Active indicator Drive Active LED indicator connectionsPage Page