Seagate ST19101N/W/WC/WD/DC manual Customer service centers, Manufacturer’s representatives

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14	Cheetah 9 Installation Guide, Rev. B

Customer service centers

Seagate direct OEM, Distribution, and System Integrator cus- tomers should contact their Seagate service representative for warranty information. Other customers should contact their place of purchase. Seagate offers comprehensive customer support for all Seagate drives. These services are available worldwide.

Location	Phone number	FAX number
Asia Pacific and Australia	65-485-3595	65-485-4980
Europe, Middle East,
and Africa	31-2031-67300	31-2065-34320
Japan	81-3-5462-2904	81-3-5462-2979
USA	1-800-468-3472	405-949-6740
Other Americas (Brazil,
Canada, Mexico)	405-949-6706	405-949-6738
Manufacturer’s representatives
Brazil
MA Informatica	55-11-810-7794	55-21-253-6467
Canada
Memofix	905-660-4936	905-660-8738
Adtech	905-812-8099	905-812-7807
	1-800-624-9857
Mexico
Abicom Seamax
SA DE CV	525-546-6965	525-546-4888

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Contents ST19101N/W/WC/WD/DC Contents Preface Electrostatic discharge protection Important safety information and precautions Cheetah 9 Installation Guide, Rev. B Wichtige Sicherheitshinweise Cheetah 9 Installation Guide, Rev. B Page Electromagnetic susceptibility Regulatory agency complianceElectromagnetic compliance Electromagnetic compliance for the European Union Australian C-TickOnline services Seagate.comSeagate CompuServe forum FAX services SeaFAXDirect-support services Seagate technical supportCustomer service centers Manufacturer’s representativesGeneral description Drive characteristics Additional drive characteristics DC power requirements Amps ST19101 WC models WD, DC models +12V +5V Voltage regulation ± 5%Dimensions of the drive Drive models General informationScsi ID jumpers Drive termination Terminator power Circuits and data path widthsCable characteristics for single-ended circuits Pin I/O connection to drive Multiple drive connection to host adapter Multiple-drive connection to host adapter Scsi I/O Providing adequate cooling Kühlung des Systems Suggested air flow Abbildung 4. Empfohlener LuftstromverlaufMounting the drive and connecting cables Installation des Laufwerkes und Anschluß der KabelPage Pin Power Pin GleichstromHinweis Cheetah 9 Installation Guide, Rev. B Mounting configuration dimensions Formatting the drive Quick reference desktop system notesSetting the Scsi ID jumpers Setting the Scsi ID on model N drivesTerminating the drive Terminating the driveSetting terminator power jumpers Other applicable jumper options Additional jumper optionsWD drives Model W and WD drive alternate ID select and LED connection Terminating the drive W model shown Drive Front Other option jumpers are available as illustrated below WC/DC drives Applicable jumper options Jumper optionsDrive Active indicator Drive Active LED indicator connectionsPage Page