Planar PS4652/PS5552/PS6552 manual Troubleshooting, Problem Solution

62 Troubleshooting

Troubleshooting

Problem

Solution

	Check the following:
	• Is the display turned on? Check the power indicator of the display.
	• Is the signal source device turned on? Turn on the device and try
	again.
	• Are there any loose cable connections? Make sure that all cables are
No picture	connected firmly.
	• Have you chosen an unsupported output resolution on the computer?
	Refer to Supported input signal resolution on page 59 to select a
	supported resolution and try again.
	• Have you chosen an unsupported output resolution on the DVD or
	Blu-ray disc player? Refer to Supported input signal resolution on
	page 59 to select a supported resolution and try again.
	Check the following:
	• Have you turned on the mute function on the display or the input
No sound	source device? Turn off the mute function or increase the audio
	volume level and try again.
	• Are there any loose cable connections? Make sure that all cables are
	connected firmly.
	• Have you chosen an unsupported output resolution on the computer?
	Refer to Supported input signal resolution on page 59 to select a
	supported resolution and try again.
The computer input image	• Use the Auto Adjustment function (See Adjust Screen on page 37) to
looks strange	let the display automatically optimize the display of computer image.
	• If the result of the Auto Adjustment function is not satisfactory, use
	the Clock Frequency, Phase, H. Position and V. Position functions
	to manually adjust the image.
The control panel buttons do	Have you locked the control panel buttons? Unlock the buttons and try
not work	again.
	• Have you locked the remote control function? Unlock the function
	and try again.
	• Check for incorrect battery orientation.
	• Check for dead batteries.
	• Check your distance and angle from the display.
	• Check whether remote control is properly being pointed at the
The remote control does not	display’s remote control sensor window.
	• Check for any obstacle between the remote control and the remote
work
	control sensor window.
	• Check that the remote control sensor window is not under strong
	fluorescent lighting, or in direct sunlight.
	• Check for any devices (computer or personal digital assistant, PDA)
	nearby that transmit infrared signals which may cause interference to
	signal transmission between the remote control and the display. Turn
	off the infrared function of these devices.