Sony KV-36FS100, KV-32FS200, KV-27FS100, KV-36FS200, KV-27FS200, KV-32FS100 Troubleshooting

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Operating Instructions

Troubleshooting

If you are having a problem with your TV, try the suggestions below. If the problem persists, contact your nearest Sony Dealer.

Problem	Possible Solutions
Reset the TV to	❏ Turn on the TV. While holding down the RESET button on the remote
factory settings	control, press POWER button on the TV front panel. (The TV will turn
	itself off, then back on again.) Release the RESET button.

No picture, no	❏ Make sure the power cord is plugged in.
sound	❏ If a red light is flashing on the front of your TV for more than a few
	minutes, disconnect and reconnect the power cord to restore the TV. If
	the problem continues, call your local service center.
	❏ Check the TV/VIDEO setting: when watching TV, set to TV; when
	watching video equipment, set to VIDEO 1, 2, 3 or 4 (page 4).
	❏ Make sure the batteries have been inserted correctly into the remote
	control (page 2).
	❏ Try another channel to rule out station trouble.

Poor or no picture,	❏ Adjust the Picture setting in the Video menu (page 24).
good sound	❏ Adjust the Brightness setting in the Video menu (page 24).
	❏ Check the antenna and/or cable connections (page 7).

Good picture, no	❏	Press	so that Muting disappears from the screen (page 3).
sound	❏	Check your Audio settings. Your TV may be set to Auto SAP in the MTS
		feature (page 25).

❏Make sure the Speaker option is set to On in the Audio Menu (page 25).

❏Press to adjust your TV’s volume, it’s probably very low.

No color	❏ Adjust the Color setting in the Video menu (page 24).
Only snow appears	❏ Check the Cable setting in the Channel Setup menu (page 27).
on the screen	❏ Check the antenna and/or cable connections (page 7).
	❏ Make sure the channel selected is currently broadcasting.

Dotted lines or	❏ Adjust the antenna.
stripes	❏ Move the TV away from other electronic equipment. Some electronic
	equipment creates electrical noise, which can interfere with TV
	reception.

Double images or	❏ Check your outdoor antenna or call your cable service.
ghosts

Cannot receive	❏ Make sure Cable is set to Off in the Channel Setup menu (page 27).
higher number	❏ Perform Auto Program to add channels that are not presently in the
channels (UHF)	memory (page 17).
when using an
antenna

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Contents Operating Instructions Page Trademarks and Copyrights Protecting the TVOwner’s Record Installation Use Power SourcesCleaning AccessoriesReplacement Parts Power-Cord ProtectionService Damage Requiring Service Safety CheckPage Contents Page Introducing the FD Trinitron Wega Features IntroductionFront Panel Menu Controls Batteries for the Remote ControlAbout this Manual Operating InstructionsUsing the Remote Control IntroductionTV/VIDEO Jack Description Picture quality when you need to switch between scrambledTV Rear Panel Unscrambled cable channelsConnects to the Audio LMONO, R input jacks on your audio Connecting Your TV JackDescriptionJacks provide better picture quality than the VHF/UHF jack SystemNot supplied Basic ConnectionsTV with Indoor or Outdoor Antenna, or Catv Cable Page Page Connecting Your TV Connecting Additional EquipmentConnecting a TV and VCR Optional connectionCable Box Connecting a TV, VCR, and Cable BoxRear of TV Splitter Rear of TV Connecting a TV and Satellite ReceiverConnecting Your TV Optional connection Connecting a TV, Satellite Receiver, and VCR Connecting a DVD Player Rear of TV Rear of DVD PlayerConnecting a Camcorder Connecting an Audio SystemPage To perform Auto Program again Setting Up the TV AutomaticallyTo reset the TV to factory settings Quick Start to the Menus Make adjustments to your picture settingsCustomize your channel settings Menu Allows you toUsing Basic Functions Menu Allows you to To use PIP Using Picture in Picture PIPDisplaying Picture in Picture To check your PIPYellow labeled Description PIP button Using Basic FunctionsPIP Functions buttons To change channels/programs in the PIP windowSetups that affect your ability to use PIP Using the Menus How to access menusUsing the Video Menu Using the Audio Menu Operating Instructions Audio Out Cable Using the Channel Setup MenuFavorite Channels Skip/Add Operating Instructions Auto ProgramChannel LabelTo use the Parent Menu Using the Parent MenuTo access the Parent menu, refer to the following steps Parental Control Setting the RatingChanging your Password Select a CountryInformation for Parents Using the Custom MenuPress , then use the 0 9 buttons to enter your password To view a program that exceeds the TV ratingTV Rating United States Selecting Custom Rating OptionsMovie Rating Block UnratedAllow French Rating Canada Selecting Custom Rating OptionsEnglish Rating A. RatingTimer 1 Using the Timer MenuTo access the Timer menu, refer to the following steps TimerUsing the Setup Menu Press G to decrease picture contrast Using the Basic MenuTo access the Basic menu, refer to the following steps Use the g to increase picture contrastPage Programming the Remote Control VCR codesSatellite receiver codes Operating Instructions VCR codesCable box codes Laser Disc Player codesOperating a DVD Press To Other InformationOperating a VCR Press To Operating a Laser Disc Press ToTroubleshooting Cannot access Problem Possible Solutions Cable stationsRemote control Using the BasicParental Control After disconnectingTV and timer LED flashes You lost yourSpecifications For all models except as notedKV-36FS100, KV36FS200 Index Page Page Page Page Page Page Page Page Sony Corporation

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