Useful numbers
BT Directory Enquiries – 118 500
The easy to use 118 500 BT Directory Enquiries service gives you access to any listed UK residential or business fixed line phone number.
•118 500 is available 24 hours a day, 365 days per year
•With one call you can make as many phone number requests as you need
•All numbers will automatically be sent via text message
•You can be connected straight through to the number you wish to reach
Need an international number?
For BT International Directory Enquiries, just call 118 505 when you’re in the UK.
2222 Travel and Weather Information
2222 keeps you informed about travel and weather information, whether you’re planning your journey from home or stuck in a traffic jam on the way to your destination.
You’ll be given a traffic update for your specific location and the option of checking for road news and weather forecasts from any region across the UK.
ICE ‘In Case of Emergency’
Enter the number of the person you would want to be contacted ‘In Case of Emergency’ into your phonebook. In an emergency situation, ambulance and hospital staff will then be able to quickly find out who your next of kin are and be able to contact them.
•Go to Contacts
•Select Add New Contact
•Enter the letters ‘ICE’ under the name followed by the telephone number of your next of kin (ensure both daytime and evening numbers are included if possible)
ICE advice
•Make sure the person whose name and number you are giving has agreed to be your ICE contact
•Make sure your ICE contact has a list of people they should contact on your behalf – including your place of work
•Make sure your ICE contact’s number is one that’s easy to reach. For example a home number could be useless in an emergency if the person works full time
•Make sure your ICE contact knows about any medical conditions that could affect your emergency treatment – for example allergies or current medication
To make an Emergency Services call (999 or 112)
There may be circumstances when your mobile phone, like any other mobile, cannot guarantee a connection and an emergency call cannot be placed due to network, environmental or interference issues. You should never rely solely upon any mobile for emergency services calls. We recommend a fixed line phone is retained at home for emergency services calls. When making an emergency services call, ensure that you give all the necessary information as accurately as possible including your location.
15