Philips EB-GD87 manual Troubleshooting, Problem Cause Remedy

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Troubleshooting

Should any problem persist contact your dealer.

Problem	Cause	Remedy

Phone will not switch on

Check that the battery is fully charged and correctly connected to the phone

Extremely short battery life for a new battery

The network you are using and the condition of the battery can affect battery life

Short battery life for an old battery The battery has worn out	Replace with a new fully charged battery

The charging indicator does not light, the battery level indicator does not appear and the phone cannot be switched on when charging

The battery is not attached to the phone or when the battery has been deeply discharged the phone will take a short time until the indicator lights

Leave the phone charging the battery for a few minutes before the indicator is lit and attempting to switch it on

Battery fails to charge

The battery is not attached to the phone

Battery has been connected to the phone after the Fast Travel Charger has been switched on

Ensure the battery is fitted to the phone prior to commencing charging.

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Contents Page Page Contents Quick Reference MenuSafety Considerations Important InformationImportant Information SAR European union RtteEuropean union Rtte Personal AccessoriesCar Fast Travel Charger EB-CAD95UK How to Identify a Genuine Panasonic AccessoryOffice Charge Data Cable EB-RSD67Care and Maintenance Care and MaintenanceGetting to Know Your Phone Removing the Battery Fitting, and Removing the BatteryFitting the Battery Getting StartedLow Battery Warning Charging the BatteryOperation of Battery Level Indicator Connecting, and disconnecting the Fast Travel ChargerDisplay Icons Menu SystemStatus Icons Information Using the Menu SystemShortcuts Examples of functionInternational Dialling Switching the Phone On/OffBasic Operation Making CallsAutomatic Redial Emergency CallsEnding Calls Phone Lock Earpiece VolumeAnswering a Call Caller IDTurning the Phone Lock off Using the PINUnlocking the Phone Enabling/Disabling the PINSelect Ring Volume or Required Vibration Setting Setting Quiet ModeQuiet Mode PersonaliseStoring a number in the SIM Phonebook PhonebookPhonebook Create SIM Storing a number in the Mobile Phonebook Retrieving a Number Overwrite ProtectionBrowsing the Phonebook Phonebook By Name Browse By LocationEditing Phonebook Entries Retrieving a Number from a Group Retitling Group Names Group SettingGrouping Phonebook Entries PhonebookHot Key Phone Numbers Setting the Hot Key Dial SourceAlert Profiles Creating an Alert ProfileVoice Dial Entry Setup Using Voice CommandsInfo Numbers or Service Dial Review the PhonebookDialling Voice Dial Entries Recalling Voice Dial EntriesEditing the Voice Dial Entries Viewing Stored Numbers My ProfilesAdding Numbers My Profile CreateAdding a Start-up Greeting Display Settings Fixed Data Wallpaper Or Data FolderPersonalising your Phone Displaying AnimationsComposing a Melody Changing the RingtoneTo change the Ringtone Download Melody Editing your MelodyPersonalise Sounds Melody Composer Edit Select required Download Logo Setting the Backlight TimeChanging the Language Disabling/Enabling all TonesRestoring the Default Phone Settings Personalise DefaultsChanging the security codes Phone SecurityKey Guard Restricting CallsFixed Dial Call BarringWild Numbers Applications ClockAltering the Time/Date Setting the AlarmSetting the Clock for Summer Time Applications Clock Function Clock Set Home Time SetAdjusting the Alarm Time Muting the AlarmTo end the alarm Disabling the AlarmCalculator Setting a Power On/Off TimeApplications Clock Function Power On Time or Power Off Time ApplicationsConverting a Value Currency ConvertorEntering an Initial Conversion Rate Swapping the Currency ConversionSending Data InfraredPreparing for Infrared Connection Sending Images and Music DataPhonebook My Profiles Send IrDA Receiving Data via Infrared PortSending My Profile Data Applications Infrared Data ReceivePrerequisites Faxing Connecting to the InternetApplications Infrared Dial-Up Messages Setting the Message Centre NumberPhone Setup for SMS MessagesCreating a Text Message Other text modesMessage Options User MessagesReceiving Text Messages Inbox Cut, Copy & Paste Message TextManaging Message Lists OutboxCell Broadcasts Chat SMSTurning Broadcasts On and Off Languages ParametersMessage List Recipient GroupMultimedia Message Service MMS Creating a New MMS Message Circuit SwitchMessages Select To, Cc or Message Sent and Received MessagesReading a Received Message Messages Select requiredItem and set as Message Send OptionsOptions Necessary Mail Option Mail Setup Internet E-MailCreating a New E-Mail Message Adding a recipientsMessages Mail Send/Receive Sending and Receiving E-Mail MessagesMessages Select required Mail Inbox View Received Message Options Messages Setup Options Managing the Inbox and OutboxRecent Numbers Call InformationReturning an Unanswered Call Phone Option Select Call Service Function Calls Call DurationService Charges Price Unit Setting the Unit PricePhone Option Select Call Service Function Connections Call ChargesPhone Option Call Service Service Charge Setting the Maximum Unit LevelSetting a Warning Level Call IdentificationDiverting Calls Advanced OperationHolding Calls and Call Waiting Swapping Between Calls Operation During Two CallsReceiving a Second Call Accept / Reject a Second CallEnabling Multi-party Call TransferMulti-party Calls Adding to Multi-partyEnding Multi-party Calls Splitting a Multi-partyEnding a Single Connection SplitChanging to a New Network Phone Option Network New NetworkDisplay Images Continuously Data FolderDisplay Images and Text Personalise Data FolderPlaying Melodies and Music Melodies, Music and ImagesPersonalise Data Folder Browse Customise Folders Copy & Paste and Move FilesRename Jump to Create Mail Screen from Files for Mail Attachment Rename FilesCreate Mail Display File Information Delete FilesTransfer Files via Infrared Display Number of Saved FilesFile Property Deleting a Reminder ScheduleViewing Reminders ScheduleDeleting Holiday Reminders Setting a Holiday ReminderJump to Date Downloadable Games R GamesEmbedded Games R Scroll through Select Games MenuWAP Browser Server Profile SettingsCircuit Switch Or Gprs Edit Browser Server ListNavigating Content Browser SettingActivating the Browser Browser Menu Bookmark Using BookmarksAdding a Bookmark Bookmark Select DeleteBrowser Last Error Last ErrorDeactivating the Browser Camera Operation Camera Controls Taking a PictureSaving a Picture Sending a picture by MMSIncoming Calls during Camera Operation Brightness adjustmentSelf Portrait Zoom operationPreview Screen Menu Edit Image Brightness Adjust BrightnessTo change Brightness after taking a picture Voice Memo Dictaphone Additional FeaturesDesktop Handsfree Swapping Between Handsfree and Handheld CallsPlay Back a Voice Memo Volume Control during PlaybackDtmf Tones Delete MemoSecond Clock Setting Clock DisplaySetting Auto Adjustment Pause DialSetting Manual Adjustment Accessory Related FeaturesEnabling Auto Adjustment Setting Summer TimeText Entry Editing Text Text InputOther Text Modes Troubleshooting Problem Cause RemedyTroubleshooting Important Error Messages PUK2 Glossary of Terms APNGlossary of Terms Specifications Guarantee EU WarrantyConditions of Guarantee 102 103 104 105 106 Circuit Switched GSM Personal SettingsProvisioning Information Setting No Packet Switched GprsMenu Structure PersonaliseTegic LicencingCP8 Patent 110 Index Index112 Index 114