Philips EB-GD87 manual Troubleshooting

Page 95

Troubleshooting

		The phone is locked	Unlock the phone

	Calls cannot be made	Outgoing calls are barred	Disable the outgoing call barring, or barred dial
	Calls cannot be made
		The phone is not registered to a	Move to a coverage area and operate your phone
		network	after it has registered with a network.

			Check your SIM supports Fixed Dial
	Calls cannot be made from Fixed		Check if the Fixed Dial is switched on
	Dial Store		Check if the Fixed Dial is switched on
	Dial Store
			Check the phone number is stored in the Fixed Dial

		The phone is not switched on	Switch the phone on

	Calls cannot be received	Incoming calls are barred	Disable the incoming call barring
	Calls cannot be received
		The phone is not registered to a	Move to a coverage area and operate your phone
		network	after it has registered with a network.

	Emergency calls cannot be made	You are not in a GSM coverage	Check that the antenna symbol S is displayed - move
		You are not in a GSM coverage	to a coverage area and operate your phone when the
		area	to a coverage area and operate your phone when the
		area	antenna symbol is displayed
			antenna symbol is displayed

	Phone numbers cannot be recalled	The phone is locked	Unlock the phone
	Phone numbers cannot be recalled
	from Phonebook	Phone number has been restricted	Switch off restriction
		Phone number has been restricted	Switch off restriction

Troubleshooting

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Contents Page Page Contents Menu Quick ReferenceImportant Information Safety ConsiderationsImportant Information European union Rtte SAREuropean union Rtte Car AccessoriesPersonal Charge Data Cable EB-RSD67 How to Identify a Genuine Panasonic AccessoryOffice Fast Travel Charger EB-CAD95UKCare and Maintenance Care and MaintenanceGetting to Know Your Phone Getting Started Fitting, and Removing the BatteryFitting the Battery Removing the BatteryConnecting, and disconnecting the Fast Travel Charger Charging the BatteryOperation of Battery Level Indicator Low Battery WarningStatus Icons Menu SystemDisplay Icons Examples of function Using the Menu SystemShortcuts InformationMaking Calls Switching the Phone On/OffBasic Operation International DiallingEnding Calls Emergency CallsAutomatic Redial Caller ID Earpiece VolumeAnswering a Call Phone LockEnabling/Disabling the PIN Using the PINUnlocking the Phone Turning the Phone Lock offPersonalise Setting Quiet ModeQuiet Mode Select Ring Volume or Required Vibration SettingPhonebook Create SIM PhonebookStoring a number in the SIM Phonebook Storing a number in the Mobile Phonebook Phonebook By Name Browse By Location Overwrite ProtectionBrowsing the Phonebook Retrieving a NumberEditing Phonebook Entries Phonebook Group SettingGrouping Phonebook Entries Retrieving a Number from a Group Retitling Group NamesCreating an Alert Profile Setting the Hot Key Dial SourceAlert Profiles Hot Key Phone NumbersReview the Phonebook Using Voice CommandsInfo Numbers or Service Dial Voice Dial Entry SetupEditing the Voice Dial Entries Recalling Voice Dial EntriesDialling Voice Dial Entries My Profile Create My ProfilesAdding Numbers Viewing Stored NumbersDisplaying Animations Display Settings Fixed Data Wallpaper Or Data FolderPersonalising your Phone Adding a Start-up GreetingTo change the Ringtone Changing the RingtoneComposing a Melody Personalise Sounds Melody Composer Edit Select required Editing your MelodyDownload Melody Disabling/Enabling all Tones Setting the Backlight TimeChanging the Language Download LogoPersonalise Defaults Restoring the Default Phone SettingsRestricting Calls Phone SecurityKey Guard Changing the security codesWild Numbers Call BarringFixed Dial Clock ApplicationsApplications Clock Function Clock Set Home Time Set Setting the AlarmSetting the Clock for Summer Time Altering the Time/DateDisabling the Alarm Muting the AlarmTo end the alarm Adjusting the Alarm TimeApplications Setting a Power On/Off TimeApplications Clock Function Power On Time or Power Off Time CalculatorSwapping the Currency Conversion Currency ConvertorEntering an Initial Conversion Rate Converting a ValueSending Images and Music Data InfraredPreparing for Infrared Connection Sending DataApplications Infrared Data Receive Receiving Data via Infrared PortSending My Profile Data Phonebook My Profiles Send IrDAPrerequisites Applications Infrared Dial-Up Connecting to the InternetFaxing Messages Setting the Message Centre NumberPhone Setup for SMS MessagesOther text modes Creating a Text MessageReceiving Text Messages User MessagesMessage Options Outbox Cut, Copy & Paste Message TextManaging Message Lists InboxTurning Broadcasts On and Off Chat SMSCell Broadcasts Recipient Group ParametersMessage List LanguagesMultimedia Message Service MMS Messages Select To, Cc or Circuit SwitchCreating a New MMS Message Messages Select required Sent and Received MessagesReading a Received Message MessageOptions Necessary Mail Option Message Send OptionsItem and set as Internet E-Mail Mail SetupAdding a recipients Creating a New E-Mail MessageMessages Select required Mail Inbox View Sending and Receiving E-Mail MessagesMessages Mail Send/Receive Managing the Inbox and Outbox Received Message Options Messages Setup OptionsReturning an Unanswered Call Call InformationRecent Numbers Call Duration Phone Option Select Call Service Function CallsCall Charges Setting the Unit PricePhone Option Select Call Service Function Connections Service Charges Price UnitCall Identification Setting the Maximum Unit LevelSetting a Warning Level Phone Option Call Service Service ChargeHolding Calls and Call Waiting Advanced OperationDiverting Calls Accept / Reject a Second Call Operation During Two CallsReceiving a Second Call Swapping Between CallsAdding to Multi-party Call TransferMulti-party Calls Enabling Multi-partySplit Splitting a Multi-partyEnding a Single Connection Ending Multi-party CallsPhone Option Network New Network Changing to a New NetworkPersonalise Data Folder Data FolderDisplay Images and Text Display Images ContinuouslyPersonalise Data Folder Browse Melodies, Music and ImagesPlaying Melodies and Music Rename Copy & Paste and Move FilesCustomise Folders Create Mail Rename FilesJump to Create Mail Screen from Files for Mail Attachment Display Number of Saved Files Delete FilesTransfer Files via Infrared Display File InformationFile Property Schedule ScheduleViewing Reminders Deleting a ReminderJump to Date Setting a Holiday ReminderDeleting Holiday Reminders Scroll through Select Games Menu GamesEmbedded Games R Downloadable Games RBrowser Server List Server Profile SettingsCircuit Switch Or Gprs Edit WAP BrowserActivating the Browser Browser SettingNavigating Content Browser Menu Bookmark Select Delete Using BookmarksAdding a Bookmark BookmarkDeactivating the Browser Last ErrorBrowser Last Error Camera Controls Taking a Picture Camera OperationSending a picture by MMS Saving a PictureZoom operation Brightness adjustmentSelf Portrait Incoming Calls during Camera OperationTo change Brightness after taking a picture Edit Image Brightness Adjust BrightnessPreview Screen Menu Swapping Between Handsfree and Handheld Calls Additional FeaturesDesktop Handsfree Voice Memo DictaphoneDelete Memo Volume Control during PlaybackDtmf Tones Play Back a Voice MemoPause Dial Setting Clock DisplaySetting Auto Adjustment Second ClockSetting Summer Time Accessory Related FeaturesEnabling Auto Adjustment Setting Manual AdjustmentText Entry Other Text Modes Text InputEditing Text Problem Cause Remedy TroubleshootingTroubleshooting Important Error Messages PUK2 APN Glossary of TermsGlossary of Terms Specifications Conditions of Guarantee EU WarrantyGuarantee 102 103 104 105 106 Packet Switched Gprs Personal SettingsProvisioning Information Setting No Circuit Switched GSMPersonalise Menu StructureCP8 Patent LicencingTegic 110 Index Index112 Index 114