Philips CTX503WHT/00 manual Troubleshooting

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Troubleshooting

The phone does not switch on

Remove/reinstall the battery. Then charge the phone until the battery icon stops scrolling. Unplug the charger and try to switch the mobile on.

The display shows BLOCKED when you switch on the phone

Somebody tried to use your phone but didn’t know the PIN code nor the unblocking code (PUK). Contact your service provider.

The display shows IMSI failure

This problem is related to your subscription. Contact your operator.

Your phone doesn’t return to idle screen

Long press the hang-up key or switch off the phone, check that the SIM card and the battery are installed correctly and switch it on again.

The network symbol is not displayed

The network connection is lost. Either you are in a radio shadow (in a tunnel or between tall buildings) or you are outside the network coverage area. Try from another place, try to reconnect to the network (especially when abroad), check that the antenna is in place if your mobile has an external antenna, or contact your network operator for assistance/information.

The display doesn’t respond (or the display responds slowly) to key presses

The display responds more slowly at very low temperatures. This is normal and does not affect

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Contents TFT LCD Discover your phoneHow to Access main menu On the idle screen, press ,MenuOn idle screen, press ,View Language screenOn power up Browser Soft keysMain Menu Navigation keys Fast KeysShortcut menu To set your shortcut menuAuto keypad lock Power-saving modeTo set the auto keypad lock To unlock the keypadTable of contents Camera BrowserApplications Media playerSettings Calls BluetoothLimited Warranty Declaration of Conformity ProfilesGetting Started SIM2 to idle modeInserting the SIM card Congratulations on your purchase and welcome to PhilipsCard under the metal clip holder As shown, take out the batteryCharging the battery Mode settings Mode settingsSet clock Press ,Select to confirmDisplay local and international clocks Go to Settings General Time and date World clockRemove SIM2 Inserting Micro-SD card memory cardTo remove the Micro-SD card, press Card and pull it outEntering text Text EntrySelect text entry modes Stroke input Multi-tap input ABC/Abc/abcT9 input Text Entry Making a call On idle screen CallingUse the phonebook see Contacts on Speed dialAnswering and ending a call Dtmf Enable the touch tone dialling systemOptions during a call Answer the call Press orSound recorder Adjust the volumeMute or unmute a call Handling multiple calls Network- dependentMaking an emergency call Answer a second callCreating messages MessagesSelect Create message SMS, and write your message Language languageSuch as .txt, .jar, etc to your message Add videoFind a message Use templates for messagesOrganizing your messages Reply by Reply MMS to the sender Manage messagesReply by Reply to the MMS sender by SMS Settings Defining your message settingsCurrent profile Your SMS centre numberSettings MMS Common settings Mail Set up E-mail profilesMemory View the memory status of your Status MMSWrite E-mail If authentication is required for outgoing mailSend and receive E-mail Save, Save to Drafts or Quit without savingTo read and edit E-mail Organize your E-mailReply Unread unreadBroadcast message Define settings for broadcast messagesTo clear mailboxes To delete marked EmailsAdding or editing contacts Add a contact to Smart phonebook ContactsAdd a contact to SIM phonebook Go to Contacts Options Add. Select To SIM1 or To SIM2Searching for a contact Edit a contactManaging your contacts Copy, move or delete a contactCopy, move or delete all contacts Delete multiple contactsGroup your contacts on the Smart phonebook To add multiple contacts to smart phonebookOptions Description Special numbersTools Using your business organizerCreate your task list Tools To do list, press ,Add orEdit your task list Check your calendarAdd Add a task Edit Edit the selected task Delete SendTo make recording Recorder settingsTo edit recording files To send an audio fileTo set an alarm Using your clock and timer AlarmTo use an alarm Go to Tools AlarmStopwatch To search for information when viewing a fileText reader Go to Tools Text readerUnit converter Others CalculatorCurrency converter ConfirmBrowser WAP Settings Accessing web sitesBrowser Managing your browserSTK Camera Take photos CameraView photos 240x320Video recorder Video recording Settings, select Restore default settingsPlay video clips Camera Video recorderApplications Install Java games and applicationsJava game and application Run Java games and applicationsJava settings Music player Media playerCreating your music library Edit music files on your PCPlay music files Playing musicAdd to ringtone list Add current song to ringtone list RBackFM radio Tuning to a radio station Listen to music through a stereo Bluetooth headsetTo continue to play music after exiting the music player To turn off the music player on the idle screenTuning Auto tuning to the next available stationEditing the channel list On the radio playback screen, press +toTo turn off the radio on the idle screen Listening to a radio stationRecord radio programs Go to Media player FM radioGo to Media player Video player Contact picture see Add a contact to Smart phonebook onFinding your files My filesManaging your files Create sub-folders Go to My filesSharing your files Manage your filesTo copy, move, or delete multiple files LOptions SendSetting audio files as ringtone Using your files Set a photo as contact picturePress LOptions Use as Contact picture Select an audio file under AudioCalls About Bluetooth BluetoothConnecting to a Bluetooth device Connect to a Bluetooth headsetTo control music playback through a Bluetooth headset Getting connected by a Bluetooth deviceGo to Bluetooth Settings Connect to a device you connected previouslyEditing your device list Visible to other Bluetooth devicesGo to Bluetooth My devices To change the settings Adjusting ring settings to different scenesProfiles Define your profilesSIM settings SettingsSIM1 setup/SIM2 setup Set SIM card name Primary SIM GeneralDisplay LanguagesShow date and time Select Speed dialCall settings Network Security Restore factory settingsBluetooth Bluetooth feature is activated Icons & symbolsSilent Your phone will not ring when receiving a call Icons & symbols Radio Waves PrecautionsPower radio transmitter Follow all local recommendations Always switch off your phoneHearing aids PacemakersImproved performance Order to improve the performanceBattery information Environmental care Your mobile phone and your carEN 60950 Norm Electrical and electronic products Tips How to prolong the battery life of your phoneTroubleshooting You can’t send text messages Your battery seems to over heatYou can’t receive and/or store Jpeg pictures You feel that you have missed some callsYour phone doesn’t work well in your car Display shows SIM failureDisplay shows Insert Your SIM Card Picture captured with the phone camera is not clear Make sure that the camera lens on both sides is cleanYour phone is not charging Charger Philips Authentic AccessoriesHeadset USB cableConnecting your Phone to the PC Install MobilePhoneTools on yourData communication software Data communication softwareOn your PC, double click MobilePhoneTools icon Trademarks Koninklijke Philips Electronics N.V Trademark DeclarationInternational standards Specific Absorption Rate InformationPage What Does This Limited Warranty Cover? Limited WarrantyPage Other Limitation This Warranty is The Entire Agreement Page Declare under our sole responsibility that the product Declaration of ConformityXenium Etsi EN 301 489-17 Spectrum EN 301 511 EN 300 328Tips & tricks Optimizing your Philips Xenium battery performance