Network Technologies RACKMUX Series, RACKMUX-T15 Troubleshooting, Index, Warranty Information

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NTI RACKMUX RACKMOUNT ANSI TERMINAL DRAWER

TROUBLESHOOTING

Each and every piece of every product produced by Network Technologies Inc is 100% tested to exacting specifications. We make every effort to insure trouble-free installation and operation of our products. If problems are experienced while installing this product, please look over the troubleshooting chart below to see if perhaps we can answer any questions that arise. If the answer is not found in the chart, please check the FAQs (Frequently Asked Questions) at our website at http://www.networktechinc.com or contact us directly for help at 1-800-742-8324 (800-RGB-TECH) in US & Canada or 1-330-562- 7070 worldwide. We will be happy to assist in any way we can.

 

Problem/Message

 

 

Cause

 

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

"OUT OF FREQUENCY"

 

Input signal is outside the supported

 

Lower video frequency to be within specified range

 

 

 

 

range

 

 

 

 

"POWER SAVER MODE"

 

The input signal is not present. This

 

Check all cable connections- verify that they are

 

 

 

 

message will disappear after 5 seconds.

 

secure

 

"NO SIGNAL"

 

The input signal is not present

 

Check all cable connections- verify that they are

 

 

 

 

immediately after power ON.

 

secure

 

"AUTO CONFIGURATION"

 

The LCD monitor is configuring itself for

 

No action is necessary.

 

 

 

 

proper communication with the CPU.

 

 

 

 

Keys pressed on the keyboard

 

“Fn” function is locked ON.

 

Check to see if the Fn LED is illuminated. If so, press

 

do not yield the expected result

 

 

 

 

the “Fn” key to unlock the function.

 

LCD is not displaying image

 

Image out of range

 

Lower the resolution

 

 

 

 

LCD Auto-Shut OFF button is

 

Make sure nothing is resting on the button

 

 

 

 

depressed

 

 

 

 

 

 

 

LCD is powered OFF

 

Turn power to LCD ON

INDEX

ASCII commands, 18 baud rate, 10

Configuration-default, 8 crossover cable, 6, 46 DC power supply, 47 dimensional drawings, 48

Ethernet communication, 12 Ethernet Mode, 10

FAQ, 49 Fn key, 43

Function key, 43 function keys, 11 gateway, 12 glass shield, 2 IP address, 12 keyboard functions, 43

Local keyboard commands, 16 LPD printing, 38

LPD protocol, 37

Materials Supplied, 2

null modem cable, 6 Number Pad, 44

numeric keypad, 45 OSD Controls, 40 OSD Menu, 40 OSD Setup menu, 42 print jobs, 37 printer server, 37 Rack mounting, 4 Setup mode, 7

Technical Specifications, 50 Telco mount, 5

TFTP printing, 39 TFTP protocol, 37 VEXT-1.5-MM, 6 VT100,VT220, 29

WARRANTY INFORMATION

The warranty period on this product (parts and labor) is two (2) years from the date of purchase. Please contact Network Technologies Inc at (800) 742-8324(800-RGB-TECH) or (330) 562-7070or visit our website at http://www.networktechinc.com for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.

MAN029 Rev. 10/18/07

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Contents RACKMUX-T15 Trademark Table of Contents Table of Figures Compatibility FeaturesIntroduction Multiple RS-232 EmulationsOptions MaterialsMaterials Supplied with this kit Features and Functions Rack Mounting Instructions InstallationStandard Rack Mount to Telco post with optional mounting brackets Optional Telco 2-Post MountingConnect a CPU to the Rackmux Connect The CablesUsing the Rackmux Power Up The TerminalHow To Setup The Terminal F3 Keybd Setup Menu Default ConfigurationDisp Setup Menu F2 General Setup Menu F4 Comm Setup Menu F5 Misc Setup MenuF2- Genrl Setup Menu F1- Disp Setup MenuChanging The Operating Parameters F4- Comm Setup Menu F3- Keybd Setup MenuPrinter Printer RCV ON/OFF F5- Misc Setup MenuF7- FKeys SET-UP Definition Setup Menu F6-Tabs SET-UP MenuProgrammable Keys F9- Lan Setup MenuF8- Ansbk SET-UP Menu F10- Colr1 Set-up MenuOption Color Association = OFF/ON Color Setup MenuF11- Colr2 Set-up Menu Attribute = Bold/BlinkPalette Display Attribute Foreground Color Background Color Color PalettesColor Palettes Contd Command Enhanced PC Local Keyboard CommandsPin Signal Mnemonic Direction Connector PIN AssignmentPin Signal Direction Wyse Command GuideCommands Supported in Ascii Personalities SameKey/fkey DEL Native Mode WyseSelect bell volume Stop parity wordMessage CR Sequence DELKey/fkey Sequence Sequence DEL ESC . cursor1Bcolor map ESC a mf attrAttr FcolorLine col ColCcc C Clearing Data Editing ContdSending data Pp bb...bb Print FunctionsCharacter Sets SetVariable Values for Commands Handshaking Protocol FunctionKey Unshifted Shifted Function Key Unshifted ShiftedScreen Area*e SpaceDefinition Max Maximum SpeedParity Bits Bell VolumeFunction Key Palette Color PalletteWrite-Protected Display Attribute Ansi Command GuideVT100, VT220 and Console Ansi Command Guide Wnd/page Window orLabel assigned Character Set SelectionESC Ps final SamePs Function Final characterValues for Ps above Character AttributeEditing Functions Values for Psn in table onClear Key Lock VT100, VT220 Console Ansi Editing Functions ContdShifted function key Numeric Value Keypad Unshifted function keyKey Value Values of Fn for Numeric Keypad keysTransmission/Printer Control More Terminal Control CommandsTerminal Resets Auxiliary Keypad ModesKeyboard Language VT52 Command GuideCommand VT52 See table below for values of PsIntroduction Using Printer Server in Ethernet TerminalBasic Setup Setup for LPDLPD printing Tftp Printing Setup for TftpOSD Main Menu ON-SCREEN Display OSDStandard Controls OSD Control MenuColor Menu Brightness/Contrast MenuPosition Menu OSD Image can be moved to different points on the display Setup MenuFunction Key Operation Keyboard FunctionsKeys of the Number Pad Number PadNumeric Keypad Option Other Uses of the Function KeyCPU-TO-RACKMUX Ethernet Crossover Cable Pin assignment at Wire Color Standard End Crossed EndStandard Crossed End Crossover Cable Rackmux with DC Power option DC Power OptionDimensional Drawings Questions and Answers Frequently Asked QuestionsTechnical Specifications Warranty Information TroubleshootingIndex