Planning Guide | Planning a BlackBerry MVS installation | |
Planning a BlackBerry MVS installation |
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You can install the MVS Console and MVS Session Manager on the computer that hosts the BlackBerry® Enterprise Server or on a separate computer. During the first BlackBerry® Mobile Voice System installation process, you must install both BlackBerry MVS components and provide the IP address, name and port number for your organization's BlackBerry Configuration Database.
If your organization's environment requires high availability, you must have three computers available to host two MVS Session Manager instances and a MVS Console. You can use high availability to provide minimum downtime for BlackBerry MVS users if one of your organization's MVS Session Manager instances stops responding or requires maintenance. The failover process is automatic, but you can perform a manual failover to perform scheduled maintenance.
If your organization's environment includes multiple BlackBerry Enterprise Server instances, you can configure one MVS Session Manager for each BlackBerry Enterprise Server, or you can associate all BlackBerry Enterprise Server instances with one MVS Session Manager. You can install only one MVS Session Manager on a computer. If your organization's users are associated with different PBXs, you must configure multiple telephony connectors, which provide connectivity to each PBX. You require only one MVS Console to manage the BlackBerry MVS in each BlackBerry Domain.
If your organization's environment already includes one MVS Console, during the BlackBerry MVS installation process, you must install the MVS Session Manager only. You must also provide the host name or IP address, and the port number for your organization's MVS Console.
To add another MVS Session Manager to your organization's environment, you must load security key stores that the BlackBerry MVS generates during the installation process.
During the BlackBerry MVS installation process, you might be required to involve the administrators of your organization's PBX, voice mail system, LAN, security network, or BlackBerry Enterprise Server.
Best Practices: Installing and configuring the BlackBerry
MVS
Best practices for installing BlackBerry MVS components
•The first time that you install the BlackBerry® Mobile Voice System software and associate it with a BlackBerry Configuration Database, you must install both the MVS Session Manager and MVS Console. You can install the components on the same computer or on separate computers.
•You can install the MVS Session Manager and MVS Console on dedicated physical hardware, or on a dedicated virtual computer, or on the computer that hosts the BlackBerry® Enterprise Server. If you plan to install the BlackBerry MVS components on the computer that hosts the BlackBerry Enterprise Server, your organization can have no more than 500 users, and the BlackBerry MVS installation cannot be configured for high availability.
•You can install only one MVS Session Manager (which is a Windows® service) for each Windows Server® instance.
•You can install only one MVS Console for each BlackBerry Configuration Database in your organization's environment.
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