Planning GuideSystem requirements: PBX
| Item | Requirement |
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| • In the class of service, make sure that you choose BlackBerry Smartphone > PBX |
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| for users that you want to use BlackBerry |
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| that a call that arrives at the DID/DDI number prompts the telephony |
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| environment to send a SIP invitation to the BlackBerry MVS over the telephony |
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| connector that has been configured between the telephony environment and |
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| the BlackBerry MVS. |
| voice mail server (if | If your organization uses solicited voice mail, the BlackBerry MVS requires a SIP line |
| necessary) | to your organization's voice mail server, which must be compliant with RFC 3842, so |
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| that a MWI displays on users' devices. |
System requirements: PBX | ||
Item | Requirement |
KPML | The PBX must support KPML for the exchange of DTMF tones between the PBX |
| and the BlackBerry® Mobile Voice System. |
support for BlackBerry devices | The device must be an endpoint for the PBX. |
| G.729 is supported by BlackBerry MVS 5.0 and later. It is supported on all devices |
| except for the BlackBerry® Bold™ 9000 device and devices that operate on CDMA |
| networks. |
SIP line | The BlackBerry MVS requires a SIP line be connected to the PBX so that the PBX |
| can establish calls to devices. |
| If you configure the BlackBerry MVS for high availability, you must configure a |
| SIP line on each MVS Session Manager. |
SIP trunk | The BlackBerry MVS requires that a SIP trunk be connected to the PBX so that |
| the PBX can send calls to the mobile numbers on devices. When you configure |
| the SIP trunk, you must provide the IP address and port number of the MVS |
| Session Manager. |
| If you configure the BlackBerry MVS for high availability, you must configure a |
| SIP trunk on each MVS Session Manager. |
call routing patterns for internal | The phone numbers that the BlackBerry MVS sends to the PBX are E.164 |
numbers and external numbers | formatted numbers and might not contain leading digits to indicate how the PBX |
| should route the call. You might need to configure the PBX so that the call routing |
| patterns add or remove leading digits for routing to internal numbers or external |
| numbers. For example, you should consider creating the following call routing |
| patterns: |
| • one that permits BlackBerry MVS users to make calls from the call log or |
| contact list on their devices without adding 9 before a phone number |
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