Blackberry 9800 About encrypting data on your device, About file encryption, Turn on encryption

Page 237

User Guide

Security

About encrypting data on your device

When encryption for data on your BlackBerry® device is turned on, your device uses a private key to encrypt data as it is stored on your device, including data that your device receives when it is locked. Your device decrypts data as you access it.

You can set encryption to include or exclude your contacts. If you turn on encryption for contacts and you receive a call when your device is locked, the caller name does not appear on the screen.

If you use a smart card certificate for authentication, depending on the smart card, you might also be able to use one of your smart card certificates to provide two-factor encryption. In order to access the encrypted content, you must provide your device password and also connect your device to your smart card reader.

When you lock your device, an open lock indicator appears at the top of the screen to indicate that your device is in the process of securing your data, which includes deleting a copy of the private key from the temporary device memory. A lock indicator appears at the top of the screen when your device has deleted the key.

About file encryption

File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device password, or both.

If you encrypt the files using an encryption key that your device generates, you can only access the files on your media card when the media card is inserted in your device. If you encrypt the files using your device password, you can access the files on your media card in any device that you insert your media card into, as long as you know the password for the device.

Turn on encryption

To encrypt data on yourBlackBerry® device, you must have set a password for your device.

Depending on the amount of storage space available for storing files on your device, you might not be able to encrypt files on your device.

1.On the Home screen or in a folder, click the Options icon.

2.Click Security > Encryption.

3.To encrypt data on your device, in the Device Memory section, select the Encrypt check box.

4.To encrypt files that are stored on a media card and on your device, select the Media Card check box and do one of the following:

To encrypt files using an encryption key that your device generates, change the Mode field to Device Key.

To encrypt files using your device password, change the Mode field to Device Password.

To encrypt files using an encryption key and your device password, change the Mode field to Device Password & Device Key.

5.To also encrypt media files such as pictures, songs, and videos, select the Include Media Files check box.

6.Press the key > Save.

To stop encrypting data on your device, clear the Device Memory check box. To stop encrypting files, clear the Media Card check box.

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Contents User Guide SWDT643442-941426-0810050917-001 Contents 106 133 166 190 198 228 259 272 Quick Help Set up an email addressTop Change your ring tone, notifiers, or remindersDownload a theme Use a picture as your device wallpaperSupported audio and video file formats Reconcile email over the wireless network Open, close, or switch between tabsFind important keys Add a signature to your work emailAbout the Menu key and Escape key About multitasking About the slider and keyboardMove around the screen Zoom and pan screens Select commands using toolbars and pop-up menusVisit the Setup application Start using your deviceTurn on or turn off a network connection Find your phone numberFeature availability Reconcile email over the wireless network Wireless synchronizationSynchronize organizer data over the wireless network Clock and time zoneBluetooth technology options Connect to a Wi-Fi networkTurn on Bluetooth technology Pair with a Bluetooth enabled deviceChange the display font Troubleshooting BasicsChange the language Find more informationAm not receiving text messages Am not receiving messagesBattery is not charging Email is not reconciling over the wireless networkCannot save media files Cannot connect to a Wi-Fi network Cannot pair with a Bluetooth enabled deviceTime on my device is incorrect Switch themes Discover the Home screenAdd, change, or delete a folder on the Home screen Personalize your device Change what happens when you type on the Home screenFind or hide an application icon Automatic shutoff and lockChange the display font Navigation and typingChange the language Set the cursor speedAdd a message that appears when your device is locked File transfer and downloadAssign an application to a Convenience key About adding applications Change the default volume for calls Set up speed dial for a contactPhone options Change your ring tone, notifiers, or remindersContact options Map optionsClock options Ask a question online on Shortcuts BlackBerry basics shortcutsPhone shortcuts Message shortcuts Move the cursor to edit text Typing shortcuts for the touch screen keyboardFile and attachment shortcuts Typing shortcuts for the slide-out keyboardMedia shortcuts Turn the audio boost feature on if you are using a headsetBrowser shortcuts Search shortcuts Calendar shortcutsCannot use a shortcut Troubleshooting ShortcutsPhone basics PhoneMake a call Answer a callMute a call Answer a second callPlace a call on hold Turn on the speakerphoneSwitch applications during a call Dial using numbers or lettersAbout using a headset About emergency calls and Emergency Callback ModeAdjust the volume VolumeChange the default volume for calls Make an emergency callChange the voice mail access number and password About your voice mail greeting and voice mail passwordVoice mail Improve sound quality for all callsSpeed dial Set up speed dial for a contactCall waiting, call forwarding, and call blocking Change the contact that is assigned to a speed dial keyForward calls About call forwardingAdd, change, or delete a call forwarding number About call blockingFixed dialing and smart dialing Change the call blocking passwordBlock calls About fixed dialingSet the default country code and area code Add, change, or delete a contact in your fixed dialing listAbout smart dialing Set options for dialing extensions Conference callsAbout conference calls Make a conference callSpeak privately with a contact during a conference call Call logsDisconnect a contact from a conference call Leave a conference callDelete call logs Send a call logAdd, change, or delete call log notes View call logs in the Messages applicationMultiple phone numbers Switch the active phone numberPhone options About multiple phone numbersHide or display your phone number when you make calls Sort phone numbers or contacts on the Phone screenTurn off the prompt that appears before you delete items About hearing aid mode Reset a call timerTurn on hearing aid mode About TTY supportCannot make or receive calls Troubleshooting PhoneCannot make calls using a voice command My phone number appears as Unknown in the Phone applicationCannot check my voice mail Cannot change the number of times that my device rings Some features are not available on my deviceVoice commands Perform an action using a voice commandAvailable voice commands Turn off choice lists for voice commands Change the language for voice commandsChange the options for voice prompts Improve voice recognitionTroubleshooting Voice dialing Composing and sending email MessagesSend an email Resend a messageCheck spelling Reply to or forward an email or PIN messageSave a draft of a message Attach a file to an emailChange or remove your signature Delete the disclaimer from an emailDelete the original text from a reply message Viewing and replying to email Mark a message as opened or unopened View an address instead of a display nameSave a message Delete messagesAdd, change, or remove a flag Change how a message inbox displays messagesGroup email by subject Hide sent messages from the message inbox Hide messages from the Messages applicationFiling email Forward messages from a specific email folder to your device Set an out-of-office reply Email optionsTurn on or turn off read receipts Stop loading pictures in Html email messagesHide the new or unopened message indicator Receive only the first section of long email messagesStop displaying recent contacts in email address fields Storing and forwarding email View call logs in the Messages applicationAbout email filters Email filtersCreate an email filter Create an email filter based on a contact or subjectTurn on an email filter Options for email filtersSynchronizing email Change, prioritize, or delete an email filterAbout synchronization Manage email reconciliation conflicts About synchronization conflictsAbout PIN messages PIN messagesFind your PIN Composing and sending PIN messagesSet an importance level for received PIN messages Viewing and replying to PIN messages Create a link for a PINView filed messages Set how long your device stores messages PIN message optionsAbout text messages Text messagesSend a text message Composing and sending text messagesSet whether pressing the Enter key sends text messages Forward a text messageViewing and replying to text messages Attach a file to a text messageSet the importance level for text messages that you send Delete the history from a text message Save a media file from a text messageSave a contact attachment from a text message Options for text messages Stop receiving text messages when roamingAdd an appointment to your calendar from a text message Change the appearance of text messagesBlock text messages Store text messages on your SIM cardTurn off AutoText for SMS text messages Set a wireless network type for sending text messages About cell broadcasting Cell broadcastingTurn on cell broadcasting Stop receiving messages from a cell broadcast channelSecurity options for messages Block incoming messagesAdd a contact to your allowed sender list Attachments Reset a blocked message counterAbout files and attachments Open a file or an attachmentOpen a link in a file or an attachment Send a file as an attachmentSet font options for a file or an attachment View properties for a fileIBM Lotus Notes native encrypted messages MIME-protected messagesVCard contact attachments MIME-protected message basicsPGP protected messages About IBM Lotus Notes native encrypted messagesPGP protected message basics File and attachment shortcuts Cannot send messages Troubleshooting MessagesAm not receiving messages Am not receiving email from personal folders on my computerCannot file email Am not receiving text messages Cannot send text messagesSome messages no longer appear on my device Message or attachment does not appear or is truncatedEmail filters are not working correctly Some email folders appear dimmedCannot turn on cell broadcasting Cannot attach a file to a text messageQuestion mark appears on a slide Skipped content bar appears in a documentFile basics FilesSave a file from your organizations network to your device Search for a file that is saved on your deviceMove, rename, or delete a file Managing files and attachmentsView the content of a cell View the table of contents in a documentView tracked changes in a document Move around a spreadsheetSwitch slides Switch presentation viewsSet display options for a spreadsheet Move around pages in a multipage .tif fileTroubleshooting Attachments Message or attachment does not appear or is truncated Music MediaPlay a media file Shuffle or repeat songsChange the order of songs in a playlist Add the song that is playing to a playlistDelete a song from a playlist Rename or delete a playlistAmplify the volume using the audio boost feature Improve sound quality for media filesRename, move, copy, or delete an audio file or a video file View properties for a media file PodcastsVideos Keep backlighting on when you play a videoDisplay closed captions in videos Record a video Video cameraTurn on video lighting Change the video size and formatChange the camera scene mode Change the flash setting for pictures that you takeCamera Take a pictureGeotag pictures that you take Change the autofocus settingTurn off digital zoom for the camera Reduce blurriness in the pictures that you takeChange the location for storing pictures that you take PicturesZoom, pan, or rotate in a picture Save a picture from a text message or a webChange the number of seconds between slides in a slide show View pictures as a slide showView pictures in list view or thumbnail view Create a picture folderVoice notes Find a picture that you took with the cameraRecord a voice note Ring Tones Download a ring tone Storage and media cards Media storageAbout compression Turn off media card supportAbout file encryption Turn on encryptionCreate a picture folder Picture foldersImport pictures to the Pictures application Find a picture that you took with the cameraAbout transferring and synchronizing media files Transferring and downloading media filesReceive a media file using Bluetooth technology Download a pictureSend or share a media file Supported audio and video file formats Troubleshooting Media My device is not using the correct ring tone or wallpaperSome pictures that I take are blurry Flash dims or turns off Cannot save media filesCannot open media files Cannot find podcasts My device does not recognize my media cardAbout ring tones, sounds, and alerts Ring tones, sounds, and alertsChange your ring tone, notifiers, or reminders Add a custom profileAdd a contact alert Silence your deviceFlashing LED Troubleshooting Ring tones, sounds, and alerts Change alarm notification optionsTurn on event sounds My device is ringing or vibrating more times than expectedUser Guide Browser Browser basicsBrowsing web pages Viewing, copying, and forwarding addresses Viewing pictures and playing media files Browser bookmarks Add, rename, or delete a bookmark folder for web pages RSS feedsAbout RSS feeds Add an RSS feed from the browserChange your home page or start Browser optionsTurn off JavaScript support Stop blocking pop-ups on web pagesSet the character encoding for all web pages Delete browsing informationTurn off cookies in the browser Turn on geolocation in the browser Browser securityAbout TLS TLS optionsBrowser push Add a trusted content serverManage browser security About browser pushBrowser push options Turn off browser pushTurn on browser shortcuts Browser shortcuts No browser is available on my device Troubleshooting BrowserCannot play a song or video on a web Cannot open a new tabCalendar basics CalendarSet an alarm Switch calendarsSchedule a meeting Delete an appointment, meeting, or alarm MeetingsRespond to a meeting invitation Check availability of meeting participants View your calendar when responding to a meetingChange the list of participants for a meeting Forward a meeting invitationSend an email message to all meeting participants Conference call meetingsCreate a conference call meeting from your device Create a conference call meeting from your computerEnter a conference call meeting Synchronizing calendarSave your conference call information About synchronizationSynchronize organizer data over the wireless network About backing up and restoring device dataAbout synchronization conflicts Manage data synchronization conflicts Calendar optionsChange how the calendar is displayed Change options for remindersChange the default calendar Change how long your device stores calendar entriesShow tasks in the calendar Cannot set some fields when scheduling appointments Troubleshooting CalendarCannot schedule appointments that span multiple days Cannot enter a conference call with the Join Now optionContact basics ContactsSearch for a contact in your organizations address book Customizing contactsAdd a contact picture Change or delete a contact pictureAbout categories Synchronizing contactsCategorize a contact, task, or memo Create a category for contacts, tasks, or memosSynchronize organizer data over the wireless network Personal distribution lists Create a personal distribution listChange or delete a personal distribution list Contact list options Multiple contact listsView the number of contacts stored on your device Troubleshooting ContactsSort contacts or tasks Contact list field data is not appearing on my computerSet the date and time ClockSilence the alarm Turn on the alarmChange the clock face Display a second time zone on the clockTurn on bedside clock mode Set options for bedside clock modeUse the stopwatch Change timer notification options Use the timerTroubleshooting Clock Time on my device is incorrectTasks and memos Synchronizing tasks and memos Show tasks in the calendarAbout categories Categorize a contact, task, or memo Create a category for contacts, tasks, or memosTurn off the prompt that appears before you delete items Typing basics TypingTyping input methods Switch typing input methods when you are typingChange options for typing input methods SureType technology and multi-tap input methodsType text using multi-tap Change the default currency symbolTyping options Find more information about typing in other languagesTurn off trackpad sounds Spelling checkerSet the trackpad sensitivity Set the cursor speedChange options for checking spelling Custom dictionaryAbout the custom dictionary Add, change, or delete a word in the custom dictionaryAbout AutoText AutoTextCreate an AutoText entry Change or delete an AutoText entryUndo an AutoText change Troubleshooting Typing SureType technology does not recognize a wordCannot check spelling Change the default currency symbol Change the default keyboard for portrait viewKeyboard Change the keyboard layoutTurn on key tones Set the cursor speedSet the trackpad sensitivity Turn off trackpad soundsNo application opens when I press a Convenience key Troubleshooting KeyboardAbout typing input languages LanguageChange the language Add a display languageTroubleshooting Language Delete a languageSome characters do not appear correctly on my device Set options for backlighting Screen displayUse a picture as your device wallpaper Change the display fontAdd a message that appears when your device is locked Turn on LED notification for wireless coverageMove an application icon Use grayscale or reverse contrast for the screen display ThemesAbout themes Troubleshooting Display My display changedScreen turns off About GPS technology GPS technologyTurn on GPS technology Set the GPS receiver that you use to track your movementGet your GPS location Prevent others from tracking your locationTurn off location aiding Cannot use GPS technology Troubleshooting GPS technologyMap basics MapsZoom in or out Pan a mapView a list of points of interest near a location View contact information for a point of interestMap options Troubleshooting Maps Map shortcutsSet the GPS receiver that you use to track your movement About multitasking ApplicationsAbout social networking applications About adding applicationsAbout instant messaging applications Require your device password before adding an applicationDelete an application View properties for an applicationView the size of an application database Troubleshooting ApplicationsAbout updating the BlackBerry Device Software BlackBerry Device SoftwareUpdate the BlackBerry Device Software from a web site Troubleshooting BlackBerry Device Software Wireless coverage indicators Wireless networks that your device connects toManage Connections Manage Connections basicsCheck the status of network connections and services Turn on or turn off data service or set roaming optionsTurn on or turn off data service or set roaming options Switch wireless networks manuallyMobile network RoamingAbout the preferred wireless network list Preferred wireless network listChange the connection speed for the wireless network Change the order of preferred wireless networksTurn on flashing LED notification for wireless coverage Mobile network optionsTroubleshooting Mobile network Error messagesCannot connect to the mobile network Wi-Fi technology About connecting to a Wi-Fi networkConnect to a Wi-Fi network using Wi-Fi Protected Setup Connect to a Wi-Fi network manually Change, move, or delete a saved Wi-Fi networkTurn on the prompt that appears for hotspots Ssid Options for saved Wi-Fi networksServer SAN Install a root certificate on your computerWi-Fi technology troubleshooting UMA connection settingsAbout using UMA with a Wi-Fi network Change your UMA connection preferencesBluetooth technology Bluetooth technology basicsAbout Bluetooth technology Switch to a paired Bluetooth enabled device during a call Connect to a paired Bluetooth enabled deviceShare contacts with a paired Bluetooth enabled car kit Receive a media file using Bluetooth technologyDelete a paired Bluetooth enabled device Rename a paired Bluetooth enabled deviceBluetooth profiles Send a media fileAvrcp Turn off Bluetooth connection notification Change the pairing name for your BlackBerry deviceTurn off the prompt that appears when connecting or pairing Restrict outgoing callsTurn off automatic reconnection to Bluetooth enabled devices Turn off a Bluetooth profileTroubleshooting Bluetooth technology Cannot type a passkey on a Bluetooth enabled deviceMy list of paired Bluetooth enabled devices does not appear Power and battery 220 About media cards Memory and media cardsSupported media cards Turn off media card supportAbout compression About file encryptionTurn on encryption Troubleshooting Storage and media cards Best practice Conserving memory on your deviceApplication memory on my device is low Search for an item SearchSet the types of items that are included in searches Search for messagesDo more with your message search results Message search criteriaSearch for text in a message, in a file, or on a web View, change, or delete a saved searchSearch for a contact in your organizations address book Search shortcuts About the SIM card phone book SIM cardAdd a contact to your SIM card Copy contacts from your SIM card to your contact listStore text messages on your SIM card Change or delete a SIM card contactChange the display name for a phone number About SIM card securityChange the SIM card PIN code Protect your SIM card with a PIN codeSecurity basics SecuritySet a limit for device password attempts Password keeperAbout the password keeper Lock the screenAdd a password to the password keeper Change a password in the password keeperGenerate a random password Set criteria for randomly generated passwordsPrevent password copying Copy a passwordSet a limit for password attempts in the password keeper Hide passwords in the password keeperAbout encrypting data on your device About file encryptionTurn on encryption About memory cleaning Memory cleaningSet encryption strength Generate an encryption keyCertificates Turn on memory cleaningAbout certificates Certificate basicsCertificate status PGP keys PGP key status indicatorsAbout PGP keys PGP key basics PGP key statusCertificate servers Change the key store passwordKey store Add a certificate serverAbout using a smart card with your device Synchronize the key store password with the device passwordTurn on two-factor authentication Smart cardsVPN settings Third-party application control Verify security software manuallyAbout software tokens Change the PIN for a software token on your deviceReset connection permissions for third-party applications Turn on safe modeSet permissions for a third-party application Cannot unlock my device using my smart card Troubleshooting SecurityTurn off a prompt for a third-party application connection Cannot download a certificateUser Guide Accept, delete, or restore a service book Service books and diagnostic reportsRun a diagnostic report View, submit, or delete a diagnostic reportSet a default recipient for diagnostic reports Cannot run or submit a diagnostic reportSubmit a Wi-Fi diagnostic report Set options for Wi-Fi diagnostic reports Reconcile email over the wireless network SynchronizationAbout synchronization Synchronize organizer data over the wireless network About synchronization conflictsManage email reconciliation conflicts About backing up and restoring device data Manage data synchronization conflictsEmail is not reconciling over the wireless network Troubleshooting SynchronizationAccessibility options About accessibility options Screen accessibility optionsUse grayscale or reverse contrast for the screen display Hearing aid mode Audio and phone accessibility optionsTurn on event sounds Add a contact alertVoice dialing TTY supportType text using the predictive input method Typing accessibility optionsPredict words as you type Calculator Use the calculatorConvert a measurement BrickBreaker About BrickBreakerBrickBreaker capsules Adjust the volume BrickBreaker scoringPlay BrickBreaker Set the paddle speed Word Mole game basics Word Mole gameAbout the Word Mole game Form a wordSingle-player games Turn on tutorial modeSave a game Resume a gameMultiplayer games Check the stats for a player Troubleshooting Word MoleRemove a player Cannot connect to a multiplayer gameADN GlossaryEAP-FAST MCC Rtsp TTY 272 Legal noticeUser Guide 490,165 504,773 506,865 511,073 User Guide
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9800, NO_CARRIERCNETTORCH9800BLKATT, 68001 specifications

The BlackBerry 6800 series, including the notable BlackBerry Torch 9800, represents a significant milestone in mobile technology at the time of its release. Launched in 2010, the Torch 9800 was one of the first devices to combine a touchscreen interface with a physical QWERTY keyboard, catering to both touchscreen enthusiasts and classic BlackBerry users who appreciated tactile feedback.

One of the standout features of the BlackBerry Torch 9800 is its distinctive design. It incorporates a slider form factor, allowing users to slide open the device to reveal the full QWERTY keyboard. This design not only enhances the usability of the device for typing but also contributes to a compact form factor, making it easy to carry. The touchscreen is a 3.2-inch display with a resolution of 480 x 360 pixels, providing vibrant visuals for applications and media.

The operating system at the heart of the Torch 9800 is BlackBerry OS 6, which introduced several enhancements over previous iterations. Users enjoyed a more intuitive interface, including a unified inbox for emails, messages, and social media updates. The improved browser provided a better web experience, complete with tabbed browsing and support for multimedia content.

In terms of connectivity, the BlackBerry Torch 9800 offered a robust set of options. It featured 3G support, Wi-Fi capabilities, and Bluetooth technology, allowing users to remain connected in various ways. The device also included a 5-megapixel camera, complete with autofocus and video recording capabilities, further solidifying its appeal to media-conscious users.

An important aspect of the BlackBerry experience is its renowned security features. The Torch 9800 provided enterprise-level security, making it a popular choice for business users who needed to ensure the safety of their communications and data.

With a decent battery life, the BlackBerry Torch 9800 catered to users who relied heavily on their devices throughout the day. The combination of features, along with its unique design, made the Torch 9800 a landmark device in the evolution of smartphones. While the mobile landscape has significantly changed since its release, the impact of the BlackBerry Torch 9800 and its features remain a notable part of mobile technology history.