Blackberry NO_CARRIERCNETTORCH9800BLKATT Add a message that appears when your device is locked

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User Guide

Quick Help

Assign an application to a Convenience key

Your BlackBerry® device has one or more Convenience keys on the side of the device. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key.

1.On the Home screen or in a folder, click the Options icon.

2.Click Device > Convenience Keys.

3.Change the Convenience Key Opens field.

4.Press the key > Save.

Add a signature to your work email

To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.

For information about completing this task for a personal email account that you have on your BlackBerry device (such as Google Mail™ or Windows Live™ Hotmail®), visit blackberry.com/docs/smartphones and click BlackBerry Internet Service manuals under the Email Setup Manuals section.

1.On the Home screen, click the Messages icon.

2.Press the key > Options > Email Preferences.

3.If the Message Services field appears, set this field to the appropriate email account.

4.Select the Use Auto Signature check box.

5.In the field that appears, type a signature.

6.Press the key > Save.

Your signature is added to your email after you send it.

Add a message that appears when your device is locked

1.On the Home screen or in a folder, click the Options icon.

2.Click Display > Message on Lock Screen.

3.Type the text that you want to appear on the screen when your device is locked.

4.Press the key > Save.

File transfer and download

Transfer a file from your computer to your device using your device as a USB memory drive

You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated with your media files when you transfer files between your BlackBerry device and your computer.

1.Connect your device to your computer using a USB cable.

2.Do one of the following:

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Contents User Guide SWDT643442-941426-0810050917-001 Contents 106 133 166 190 198 228 259 272 Quick Help Set up an email addressTop Change your ring tone, notifiers, or remindersSupported audio and video file formats Download a themeUse a picture as your device wallpaper Reconcile email over the wireless network Open, close, or switch between tabsAbout the Menu key and Escape key Find important keysAdd a signature to your work email Move around the screen About multitaskingAbout the slider and keyboard Zoom and pan screens Select commands using toolbars and pop-up menusVisit the Setup application Start using your deviceTurn on or turn off a network connection Find your phone numberFeature availability Reconcile email over the wireless network Wireless synchronizationSynchronize organizer data over the wireless network Clock and time zoneBluetooth technology options Connect to a Wi-Fi networkTurn on Bluetooth technology Pair with a Bluetooth enabled deviceChange the display font Troubleshooting BasicsChange the language Find more informationAm not receiving text messages Am not receiving messagesCannot save media files Battery is not chargingEmail is not reconciling over the wireless network Time on my device is incorrect Cannot connect to a Wi-Fi networkCannot pair with a Bluetooth enabled device Add, change, or delete a folder on the Home screen Switch themesDiscover the Home screen Personalize your device Change what happens when you type on the Home screenFind or hide an application icon Automatic shutoff and lockChange the display font Navigation and typingChange the language Set the cursor speedAssign an application to a Convenience key Add a message that appears when your device is lockedFile transfer and download About adding applications Change the default volume for calls Set up speed dial for a contactPhone options Change your ring tone, notifiers, or remindersClock options Contact optionsMap options Ask a question online on Phone shortcuts ShortcutsBlackBerry basics shortcuts Message shortcuts Move the cursor to edit text Typing shortcuts for the touch screen keyboardFile and attachment shortcuts Typing shortcuts for the slide-out keyboardMedia shortcuts Turn the audio boost feature on if you are using a headsetBrowser shortcuts Search shortcuts Calendar shortcutsCannot use a shortcut Troubleshooting ShortcutsPhone basics PhoneMake a call Answer a callMute a call Answer a second callPlace a call on hold Turn on the speakerphoneSwitch applications during a call Dial using numbers or lettersAbout using a headset About emergency calls and Emergency Callback ModeAdjust the volume VolumeChange the default volume for calls Make an emergency callChange the voice mail access number and password About your voice mail greeting and voice mail passwordVoice mail Improve sound quality for all callsSpeed dial Set up speed dial for a contactCall waiting, call forwarding, and call blocking Change the contact that is assigned to a speed dial keyForward calls About call forwardingAdd, change, or delete a call forwarding number About call blockingFixed dialing and smart dialing Change the call blocking passwordBlock calls About fixed dialingAbout smart dialing Set the default country code and area codeAdd, change, or delete a contact in your fixed dialing list Set options for dialing extensions Conference callsAbout conference calls Make a conference callSpeak privately with a contact during a conference call Call logsDisconnect a contact from a conference call Leave a conference callDelete call logs Send a call logAdd, change, or delete call log notes View call logs in the Messages applicationMultiple phone numbers Switch the active phone numberPhone options About multiple phone numbersTurn off the prompt that appears before you delete items Hide or display your phone number when you make callsSort phone numbers or contacts on the Phone screen About hearing aid mode Reset a call timerTurn on hearing aid mode About TTY supportCannot make or receive calls Troubleshooting PhoneCannot check my voice mail Cannot make calls using a voice commandMy phone number appears as Unknown in the Phone application Cannot change the number of times that my device rings Some features are not available on my deviceAvailable voice commands Voice commandsPerform an action using a voice command Turn off choice lists for voice commands Change the language for voice commandsChange the options for voice prompts Improve voice recognitionTroubleshooting Voice dialing Composing and sending email MessagesSend an email Resend a messageCheck spelling Reply to or forward an email or PIN messageSave a draft of a message Attach a file to an emailDelete the original text from a reply message Change or remove your signatureDelete the disclaimer from an email Viewing and replying to email Mark a message as opened or unopened View an address instead of a display nameSave a message Delete messagesGroup email by subject Add, change, or remove a flagChange how a message inbox displays messages Filing email Hide sent messages from the message inboxHide messages from the Messages application Forward messages from a specific email folder to your device Set an out-of-office reply Email optionsTurn on or turn off read receipts Stop loading pictures in Html email messagesStop displaying recent contacts in email address fields Hide the new or unopened message indicatorReceive only the first section of long email messages Storing and forwarding email View call logs in the Messages applicationAbout email filters Email filtersCreate an email filter Create an email filter based on a contact or subjectTurn on an email filter Options for email filtersAbout synchronization Synchronizing emailChange, prioritize, or delete an email filter Manage email reconciliation conflicts About synchronization conflictsAbout PIN messages PIN messagesFind your PIN Composing and sending PIN messagesSet an importance level for received PIN messages View filed messages Viewing and replying to PIN messagesCreate a link for a PIN Set how long your device stores messages PIN message optionsAbout text messages Text messagesSend a text message Composing and sending text messagesSet whether pressing the Enter key sends text messages Forward a text messageSet the importance level for text messages that you send Viewing and replying to text messagesAttach a file to a text message Save a contact attachment from a text message Delete the history from a text messageSave a media file from a text message Options for text messages Stop receiving text messages when roamingAdd an appointment to your calendar from a text message Change the appearance of text messagesTurn off AutoText for SMS text messages Block text messagesStore text messages on your SIM card Set a wireless network type for sending text messages About cell broadcasting Cell broadcastingTurn on cell broadcasting Stop receiving messages from a cell broadcast channelAdd a contact to your allowed sender list Security options for messagesBlock incoming messages Attachments Reset a blocked message counterAbout files and attachments Open a file or an attachmentOpen a link in a file or an attachment Send a file as an attachmentSet font options for a file or an attachment View properties for a fileIBM Lotus Notes native encrypted messages MIME-protected messagesVCard contact attachments MIME-protected message basicsPGP protected message basics PGP protected messagesAbout IBM Lotus Notes native encrypted messages File and attachment shortcuts Cannot send messages Troubleshooting MessagesCannot file email Am not receiving messagesAm not receiving email from personal folders on my computer Am not receiving text messages Cannot send text messagesSome messages no longer appear on my device Message or attachment does not appear or is truncatedEmail filters are not working correctly Some email folders appear dimmedCannot turn on cell broadcasting Cannot attach a file to a text messageQuestion mark appears on a slide Skipped content bar appears in a documentFile basics FilesSave a file from your organizations network to your device Search for a file that is saved on your deviceMove, rename, or delete a file Managing files and attachmentsView the content of a cell View the table of contents in a documentView tracked changes in a document Move around a spreadsheetSwitch slides Switch presentation viewsSet display options for a spreadsheet Move around pages in a multipage .tif fileTroubleshooting Attachments Message or attachment does not appear or is truncated Music MediaPlay a media file Shuffle or repeat songsChange the order of songs in a playlist Add the song that is playing to a playlistDelete a song from a playlist Rename or delete a playlistRename, move, copy, or delete an audio file or a video file Amplify the volume using the audio boost featureImprove sound quality for media files View properties for a media file PodcastsVideos Keep backlighting on when you play a videoDisplay closed captions in videos Record a video Video cameraTurn on video lighting Change the video size and formatChange the camera scene mode Change the flash setting for pictures that you takeCamera Take a pictureGeotag pictures that you take Change the autofocus settingTurn off digital zoom for the camera Reduce blurriness in the pictures that you takeChange the location for storing pictures that you take PicturesZoom, pan, or rotate in a picture Save a picture from a text message or a webChange the number of seconds between slides in a slide show View pictures as a slide showView pictures in list view or thumbnail view Create a picture folderRecord a voice note Voice notesFind a picture that you took with the camera Ring Tones Download a ring tone Storage and media cards Media storageAbout compression Turn off media card supportAbout file encryption Turn on encryptionCreate a picture folder Picture foldersImport pictures to the Pictures application Find a picture that you took with the cameraAbout transferring and synchronizing media files Transferring and downloading media filesSend or share a media file Receive a media file using Bluetooth technologyDownload a picture Supported audio and video file formats Some pictures that I take are blurry Troubleshooting MediaMy device is not using the correct ring tone or wallpaper Cannot open media files Flash dims or turns offCannot save media files Cannot find podcasts My device does not recognize my media cardAbout ring tones, sounds, and alerts Ring tones, sounds, and alertsChange your ring tone, notifiers, or reminders Add a custom profileFlashing LED Add a contact alertSilence your device Troubleshooting Ring tones, sounds, and alerts Change alarm notification optionsTurn on event sounds My device is ringing or vibrating more times than expectedUser Guide Browsing web pages BrowserBrowser basics Viewing, copying, and forwarding addresses Viewing pictures and playing media files Browser bookmarks Add, rename, or delete a bookmark folder for web pages RSS feedsAbout RSS feeds Add an RSS feed from the browserChange your home page or start Browser optionsTurn off JavaScript support Stop blocking pop-ups on web pagesTurn off cookies in the browser Set the character encoding for all web pagesDelete browsing information Turn on geolocation in the browser Browser securityAbout TLS TLS optionsBrowser push Add a trusted content serverManage browser security About browser pushTurn on browser shortcuts Browser push optionsTurn off browser push Browser shortcuts No browser is available on my device Troubleshooting BrowserCannot play a song or video on a web Cannot open a new tabCalendar basics CalendarSchedule a meeting Set an alarmSwitch calendars Respond to a meeting invitation Delete an appointment, meeting, or alarmMeetings Check availability of meeting participants View your calendar when responding to a meetingChange the list of participants for a meeting Forward a meeting invitationSend an email message to all meeting participants Conference call meetingsCreate a conference call meeting from your device Create a conference call meeting from your computerEnter a conference call meeting Synchronizing calendarSave your conference call information About synchronizationAbout synchronization conflicts Synchronize organizer data over the wireless networkAbout backing up and restoring device data Manage data synchronization conflicts Calendar optionsChange how the calendar is displayed Change options for remindersShow tasks in the calendar Change the default calendarChange how long your device stores calendar entries Cannot set some fields when scheduling appointments Troubleshooting CalendarCannot schedule appointments that span multiple days Cannot enter a conference call with the Join Now optionContact basics ContactsSearch for a contact in your organizations address book Customizing contactsAdd a contact picture Change or delete a contact pictureAbout categories Synchronizing contactsCategorize a contact, task, or memo Create a category for contacts, tasks, or memosSynchronize organizer data over the wireless network Change or delete a personal distribution list Personal distribution listsCreate a personal distribution list Contact list options Multiple contact listsView the number of contacts stored on your device Troubleshooting ContactsSort contacts or tasks Contact list field data is not appearing on my computerSet the date and time ClockSilence the alarm Turn on the alarmChange the clock face Display a second time zone on the clockUse the stopwatch Turn on bedside clock modeSet options for bedside clock mode Change timer notification options Use the timerTroubleshooting Clock Time on my device is incorrectTasks and memos Synchronizing tasks and memos Show tasks in the calendarAbout categories Turn off the prompt that appears before you delete items Categorize a contact, task, or memoCreate a category for contacts, tasks, or memos Typing basics TypingTyping input methods Switch typing input methods when you are typingChange options for typing input methods SureType technology and multi-tap input methodsType text using multi-tap Change the default currency symbolTyping options Find more information about typing in other languagesTurn off trackpad sounds Spelling checkerSet the trackpad sensitivity Set the cursor speedChange options for checking spelling Custom dictionaryAbout the custom dictionary Add, change, or delete a word in the custom dictionaryAbout AutoText AutoTextCreate an AutoText entry Change or delete an AutoText entryUndo an AutoText change Cannot check spelling Troubleshooting TypingSureType technology does not recognize a word Change the default currency symbol Change the default keyboard for portrait viewKeyboard Change the keyboard layoutTurn on key tones Set the cursor speedSet the trackpad sensitivity Turn off trackpad soundsNo application opens when I press a Convenience key Troubleshooting KeyboardAbout typing input languages LanguageChange the language Add a display languageSome characters do not appear correctly on my device Troubleshooting LanguageDelete a language Set options for backlighting Screen displayUse a picture as your device wallpaper Change the display fontMove an application icon Add a message that appears when your device is lockedTurn on LED notification for wireless coverage About themes Use grayscale or reverse contrast for the screen displayThemes Screen turns off Troubleshooting DisplayMy display changed About GPS technology GPS technologyTurn on GPS technology Set the GPS receiver that you use to track your movementTurn off location aiding Get your GPS locationPrevent others from tracking your location Cannot use GPS technology Troubleshooting GPS technologyMap basics MapsZoom in or out Pan a mapView a list of points of interest near a location View contact information for a point of interestMap options Set the GPS receiver that you use to track your movement Troubleshooting MapsMap shortcuts About multitasking ApplicationsAbout social networking applications About adding applicationsAbout instant messaging applications Require your device password before adding an applicationDelete an application View properties for an applicationView the size of an application database Troubleshooting ApplicationsAbout updating the BlackBerry Device Software BlackBerry Device SoftwareUpdate the BlackBerry Device Software from a web site Troubleshooting BlackBerry Device Software Wireless coverage indicators Wireless networks that your device connects toManage Connections Manage Connections basicsCheck the status of network connections and services Turn on or turn off data service or set roaming optionsTurn on or turn off data service or set roaming options Switch wireless networks manuallyMobile network RoamingAbout the preferred wireless network list Preferred wireless network listChange the connection speed for the wireless network Change the order of preferred wireless networksTurn on flashing LED notification for wireless coverage Mobile network optionsCannot connect to the mobile network Troubleshooting Mobile networkError messages Connect to a Wi-Fi network using Wi-Fi Protected Setup Wi-Fi technologyAbout connecting to a Wi-Fi network Turn on the prompt that appears for hotspots Connect to a Wi-Fi network manuallyChange, move, or delete a saved Wi-Fi network Ssid Options for saved Wi-Fi networksServer SAN Install a root certificate on your computerWi-Fi technology troubleshooting UMA connection settingsAbout using UMA with a Wi-Fi network Change your UMA connection preferencesAbout Bluetooth technology Bluetooth technologyBluetooth technology basics Switch to a paired Bluetooth enabled device during a call Connect to a paired Bluetooth enabled deviceShare contacts with a paired Bluetooth enabled car kit Receive a media file using Bluetooth technologyDelete a paired Bluetooth enabled device Rename a paired Bluetooth enabled deviceBluetooth profiles Send a media fileAvrcp Turn off Bluetooth connection notification Change the pairing name for your BlackBerry deviceTurn off the prompt that appears when connecting or pairing Restrict outgoing callsTurn off automatic reconnection to Bluetooth enabled devices Turn off a Bluetooth profileMy list of paired Bluetooth enabled devices does not appear Troubleshooting Bluetooth technologyCannot type a passkey on a Bluetooth enabled device Power and battery 220 About media cards Memory and media cardsSupported media cards Turn off media card supportTurn on encryption About compressionAbout file encryption Application memory on my device is low Troubleshooting Storage and media cardsBest practice Conserving memory on your device Search for an item SearchSet the types of items that are included in searches Search for messagesDo more with your message search results Message search criteriaSearch for a contact in your organizations address book Search for text in a message, in a file, or on a webView, change, or delete a saved search Search shortcuts About the SIM card phone book SIM cardAdd a contact to your SIM card Copy contacts from your SIM card to your contact listStore text messages on your SIM card Change or delete a SIM card contactChange the display name for a phone number About SIM card securityChange the SIM card PIN code Protect your SIM card with a PIN codeSecurity basics SecuritySet a limit for device password attempts Password keeperAbout the password keeper Lock the screenAdd a password to the password keeper Change a password in the password keeperGenerate a random password Set criteria for randomly generated passwordsPrevent password copying Copy a passwordSet a limit for password attempts in the password keeper Hide passwords in the password keeperTurn on encryption About encrypting data on your deviceAbout file encryption About memory cleaning Memory cleaningSet encryption strength Generate an encryption keyCertificates Turn on memory cleaningCertificate status About certificatesCertificate basics PGP keys PGP key status indicatorsAbout PGP keys PGP key basics PGP key statusCertificate servers Change the key store passwordKey store Add a certificate serverAbout using a smart card with your device Synchronize the key store password with the device passwordTurn on two-factor authentication Smart cardsVPN settings Third-party application control Verify security software manuallyAbout software tokens Change the PIN for a software token on your deviceSet permissions for a third-party application Reset connection permissions for third-party applicationsTurn on safe mode Cannot unlock my device using my smart card Troubleshooting SecurityTurn off a prompt for a third-party application connection Cannot download a certificateUser Guide Accept, delete, or restore a service book Service books and diagnostic reportsRun a diagnostic report View, submit, or delete a diagnostic reportSubmit a Wi-Fi diagnostic report Set a default recipient for diagnostic reportsCannot run or submit a diagnostic report Set options for Wi-Fi diagnostic reports About synchronization Reconcile email over the wireless networkSynchronization Manage email reconciliation conflicts Synchronize organizer data over the wireless networkAbout synchronization conflicts About backing up and restoring device data Manage data synchronization conflictsEmail is not reconciling over the wireless network Troubleshooting SynchronizationUse grayscale or reverse contrast for the screen display Accessibility optionsAbout accessibility options Screen accessibility options Hearing aid mode Audio and phone accessibility optionsTurn on event sounds Add a contact alertVoice dialing TTY supportType text using the predictive input method Typing accessibility optionsPredict words as you type Convert a measurement CalculatorUse the calculator BrickBreaker capsules BrickBreakerAbout BrickBreaker Play BrickBreaker Adjust the volumeBrickBreaker scoring Set the paddle speed Word Mole game basics Word Mole gameAbout the Word Mole game Form a wordSingle-player games Turn on tutorial modeSave a game Resume a gameMultiplayer games Check the stats for a player Troubleshooting Word MoleRemove a player Cannot connect to a multiplayer gameADN GlossaryEAP-FAST MCC Rtsp TTY 272 Legal noticeUser Guide 490,165 504,773 506,865 511,073 User Guide
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9800, NO_CARRIERCNETTORCH9800BLKATT, 68001 specifications

The BlackBerry 6800 series, including the notable BlackBerry Torch 9800, represents a significant milestone in mobile technology at the time of its release. Launched in 2010, the Torch 9800 was one of the first devices to combine a touchscreen interface with a physical QWERTY keyboard, catering to both touchscreen enthusiasts and classic BlackBerry users who appreciated tactile feedback.

One of the standout features of the BlackBerry Torch 9800 is its distinctive design. It incorporates a slider form factor, allowing users to slide open the device to reveal the full QWERTY keyboard. This design not only enhances the usability of the device for typing but also contributes to a compact form factor, making it easy to carry. The touchscreen is a 3.2-inch display with a resolution of 480 x 360 pixels, providing vibrant visuals for applications and media.

The operating system at the heart of the Torch 9800 is BlackBerry OS 6, which introduced several enhancements over previous iterations. Users enjoyed a more intuitive interface, including a unified inbox for emails, messages, and social media updates. The improved browser provided a better web experience, complete with tabbed browsing and support for multimedia content.

In terms of connectivity, the BlackBerry Torch 9800 offered a robust set of options. It featured 3G support, Wi-Fi capabilities, and Bluetooth technology, allowing users to remain connected in various ways. The device also included a 5-megapixel camera, complete with autofocus and video recording capabilities, further solidifying its appeal to media-conscious users.

An important aspect of the BlackBerry experience is its renowned security features. The Torch 9800 provided enterprise-level security, making it a popular choice for business users who needed to ensure the safety of their communications and data.

With a decent battery life, the BlackBerry Torch 9800 catered to users who relied heavily on their devices throughout the day. The combination of features, along with its unique design, made the Torch 9800 a landmark device in the evolution of smartphones. While the mobile landscape has significantly changed since its release, the impact of the BlackBerry Torch 9800 and its features remain a notable part of mobile technology history.