Siemens SL42, SL45i manual Troubleshooting81, Problem Possible causes Possible remedy

Troubleshooting81

If you have any questions relating to the use of your device, we are available around the clock to help you at

www.my-siemens.com/customercare. In addition, we have listed the most frequently asked questions and their answers below.

Problem	Possible causes	Possible remedy
Phone cannot be	On/Off key not pressed for long	S Press On/Off key for at least two seconds.
switched on.	enough.
	Flat battery	Charge battery. Check charging indicator in the dis-
		play.
	Battery contacts dirty	Clean contacts.
	Battery in total discharge	Charge battery.
	(charge icon no longer	It may take up to two hours for the charge icon to ap-
	displayed).	pear.
Standby time too	Frequent use of the organiser	Restrict use if necessary.
short.	and games.
	Speed search active.	Deactivate speed search (see p. 63).
	Display illumination on.	Switch off display illumination (see p. 63).
	Unintentional keystrokes	Activate key lock.
	(and illumination).
Charging fault	Battery totally discharged.	Charge battery.
(charge icon not	Temperature out of range:	Make sure the ambient temperature is right, wait a
displayed or	+5 °C to +40 °C	while, then recharge.
flashing)
	Contact problem	Check power supply and connection to the phone.
		Check battery contacts, clean them if necessary, then
		insert battery again.
	No mains voltage	Plug in to a different socket or check voltage.
	Charger defective	If the charger does not warm up, replace it.
	Wrong charger	Only use original Siemens SL45i accessories.
	Battery faulty	Replace battery.
SIM error	SIM card not correctly inserted	Make sure that the SIM card is correctly inserted. The
		card carrier must be engaged (see p. 7).
	SIM card contacts dirty	Clean the SIM card with a dry cloth.
	SIM card with wrong voltage	Use 3 V SIM cards only.
	SIM card damaged	Inspect the damage.
		Return SIM card to Service Provider.