82Troubleshooting
Problem | Possible causes | Possible remedy |
Error message “Down- Java™ standard | Configure the Java™ standard | |
load error” appears | cess is configured incorrectly. rectly (see p. 69). | |
while you are down- |
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loading Java™ applica- |
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tions |
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Configure the Java™ standard | ||
ror message appears | cess is configured incorrectly. rectly (see p. 69). | |
during data transfer |
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from online Java™ ap- |
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plications |
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MultiMediaCard™ | Incorrect format, contacts | 1. Remove and replace MultiMediaCard™. |
cannot be read. | dirty | 2. Clean contacts. |
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| 3. Switch the phone off and on again. |
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| 4. Format the MultiMediaCard™ (you will lose all |
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| the data on the card). |
MultiMediaCard™ | MultiMediaCard™ write- | Replace the MultiMediaCard™. |
cannot be written to. | protected |
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No connection to the | Signal weak | Move higher, to a window or open space. |
network | Outside GSM range | Check Service Provider coverage map. |
| SIM card not valid | Use another phone to contact Service Provider. |
| New network not authorized | Try manual selection or select different network |
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| (see p. 67). |
| Network barring is set | Check barrings (see p. 67). |
| Network overloaded | Try again later. |
Phone loses network. | Signal too weak | Reconnection to another Service Provider is auto- |
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| matic (see p. 67). Switching the phone off and on |
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| again may speed this up. |
Calls not possible | Dialling error | New network not authorised (see p. 67). |
| 2nd line set | Set other call line (see p. 66). |
| New SIM card inserted | Check for new restrictions. |
| Charge limit reached | Contact Service Provider or reset limit with PIN 2 |
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| (see p. 59). |
Certain uses of the | Call restrictions are set. | Barrings may be set by your Service Provider. Check |
phone not possible |
| barrings (see p. 66). |
| The phone number has more | Check phone number. |
| than 20 digits. |
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