VTech VT 9162 Handset does not Ring When YOU Receive a Call, Your Caller Fades in and OUT

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ADDITIONAL INFORMATION

IN CASE OF DIFFICULTY

THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.

Ensure that the ringer is turned on.

Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in.

You may be too far from the base unit.

You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

YOUR CALLER FADES IN AND OUT.

You may be nearly out of range. Move closer, or relocate the base.

YOU HEAR OTHER CALLS WHILE USING YOUR PHONE.

Press CHAN key to switch to another channel.

Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local tele- phone company.

YOU HEAR NOISE IN THE HANDSET, AND NONE OF THE KEYS OR BUTTONS WORK.

Make sure the power cord is plugged in.

Your base unit and handset may not be operating on the same channel. Place the handset in the cradle for a few moments to reset the channel.

COMMON CURE FOR ELECTRONIC EQUIPMENT

Electronics, like people, can sometimes get confused. If the unit does not seem to be responding normally, then try putting the handset in the cradle to re-initialize the unit. If it still does not seem to respond, perform the following steps (in the order listed):

1.Disconnect the power to the base.

2.Disconnect (remove) the handset battery.

3.Wait a few minutes.

4.Connect power to the base.

5.Install the handset battery pack.

6.Put the handset in the base to re-initialize. If the handset has not been recently charged, allow 16 hours before use.

‘CL’ IS FLASHING ON THE BASE MESSAGE WINDOW.

*An interruption of power to the Base Unit caused the clock to require resetting. See Answering

System Setup - “Day and Time”.

THE ANSWERING SYSTEM IS NOT TAKING MESSAGES.

*Make sure the ANSWER ON/OFF key on the Base Unit is glowing red. If not, press it.You will hear “ Answering Machine On”.

*Make sure Announce Only is set to OFF. See Answering System Setup - “Set Announce

Only”.

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Contents Table of Contents Additional Information Important Safety Instructions Parts Check List Parts Check ListHandset Layout Mailbox PLAY/STOP VolumeBase Unit Layout Telephone Line JackInstallation of Battery Pack in Handset Getting StartedTONE/PULSE Selection Getting Started Setting UP Your VT9162Ringer Selection Answering System IntroductionWall Mounting Getting Started Handset Display If the display says It meansMaking Calls Volume ControlBasic Operation Channel ChangingAnswering Calls Using RedialFlash Hold About Call History Caller ID/CALL Waiting IDReceiving and Storing Calls Review Caller IDDial a Displayed Number Caller ID /CALL Waiting IDDeleting Records from Call History Store a Caller ID Record in Phone Book MemoryDisplay Screen Messages Screen Display WhenStore Memory Numbers Phone BookDial Key Delete Numbers Stored in Memory Edit Numbers Stored in MemoryDial Memory Numbers Operation InstallationBelt Clip Answering System Programming Overview Answering System SetupSet Outgoing Message OGM Recording / Playing / Deleting the Out- going Messages OGM Set Security CodeDay and Time Set Audible Message AlertSet Number of Rings Set Announce OnlySet Base Ringer On/Off Toll SaverAn incoming message can be a maximum of 4 minutes Answering System OperationsLeaving a Message Incoming Message Listening to Messages / MemosDeleting Messages Saving MessagesTurning the Answering Machine ON/OFF Check Current Day and Time Changing Speaker VolumeChanging Playback Speed Auto Disconnect for Extension Phone Pick-up Power FailureMemory Full Answering System Opterations LED displays What it meansPlaying Messages Remotely Remote Operation of Answering SystemRepeat Messages During Playback Memo Recording Skip Messages During PlaybackStop Message Playback Change OGM RemotelyVoice Menu for Remote Operation Exiting Remote OperationMaintenance Phone DOESN’T Work AT ALL Case of DifficultyNo Dial Tone Your Caller Fades in and OUT Handset does not Ring When YOU Receive a CallYOU Hear Other Calls While Using Your Phone Common Cure for Electronic EquipmentWarranty Statement What does this limited warranty cover?How do you get warranty service? VTech Communications Inc FCC and IC RegulationsFCC Part Repair instructions Programming/testing of emergency numbersFCC and Acta Information Rights of the telephone companyIC Industry Canada This telephone is registered for use in CanadaRbrc R Seal Technical Specifications Issued