Audio issues | Possible solutions | |||||
| xx Check for interference from appliances (microwave | |||||
| ovens, TVs, etc.) or wireless devices (baby monitors, WiFi | |||||
There’s a lot of | equipment, etc.). Move the handset or base away from the | |||||
interference source. | ||||||
noise or static on | ||||||
xx If you use a telecoil hearing aid, turn on | ||||||
the line | ||||||
page 8). |
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| xx If you have any service that uses the phone line, add a DSL | |||||
| or telephone line filter (see page 20). | |||||
Caller ID problems |
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| Possible solutions | |||
Caller ID information does | xx Let calls ring twice before answering. | |||||
not display. |
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| xx Make sure your Caller ID service is active. | |||
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Caller ID displays briefly |
| xx You may have to change the line mode. Contact | ||||
and then clears. |
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| Customer Service for instructions. | |||
Multistation problems |
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| Possible solutions | |||
I can’t transfer calls. |
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| xx Reset all the stations (see page 20). | |
Two handsets can’t talk to a caller. |
| xx See if any station is in Privacy Mode. | ||||
A handset says Unavailable. |
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| xx Move the handset closer to the base. | |||
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| xx See if any station is in Privacy Mode. | ||||
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I can’t register a new handset. |
| xx Reset the handset (see page 20). | ||||
| xx See if you have 12 registered handsets. | |||||
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Answering system problems | Possible solutions | |||||
The answering system does not | xx Make sure the answering system is on. | |||||
work. |
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| xx Make sure the base is plugged in. | ||
The system won't record |
| xx See if Record Time is set to Announce Only. | ||||
messages. |
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| xx Delete messages (memory may be full). | ||
A handset can't access the |
| xx See if another handset is using the system. | ||||
answering system. |
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| xx Make sure the phone is in standby. | ||
My outgoing message is gone. | xx If there was a power failure, | |||||
| personal outgoing message. | |||||
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I can’t hear the base speaker. |
| xx Make sure call screening is turned on. | ||||
| xx Change the base speaker volume. | |||||
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Messages are incomplete. |
| xx Increase the Record Time. | ||||
| xx Delete messages (memory may be full). | |||||
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The system keeps recording when | xx You may have to change the line mode. | |||||
I answer on an extension. |
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| Contact Customer Service for instructions. |
English - 19