Nortel Networks 3100 manual Troubleshooting

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Contents

Managing the instant conference history . . . . . . . . . . . . . . . . 91

Managing instant messages . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Sending an Instant Message . . . . . . . . . . . . . . . . . . . . . . 93 Receiving an Instant Message . . . . . . . . . . . . . . . . . . . . . 95 Tracking IM Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

History (Call Logs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Marking history entries as read . . . . . . . . . . . . . . . . . . . 100 Deleting entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Managing Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Tracking the status of your messages . . . . . . . . . . . . . . 101 Calling the voice mail system . . . . . . . . . . . . . . . . . . . . . 101

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Data connection between MCC 3100 for

Windows Mobile and MCG 3100 . . . . . . . . . . . . . . . . . . . . . 103

Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

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NN42030-107 MC 3100 3.0 Standard 02.02 November 2008

 

 

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Contents Nortel Mobile Communication Legal Notice Contents Configuring your MCC 3100 for Windows Mobile Contents Troubleshooting Features Your new MCC 3100 for Windows MobileNew in this release Other changes Revision historyMCC 3100 for Windows Mobile feature overview Welcome Language support Related publicationsWelcome Before you begin Enterprise requirementsSupported mobile devices Supported network connections and devicesSupported network connections Brand Model Operating SystemNetwork specifications Cellular data plan usage Command Approximate BytesCellular data plan use of MCC 3100 for Windows Mobile Sample calculationBattery life Subscriber Identity Module SIM cardGetting Started Installing your MCC 3100 for Windows Mobile Installing or upgrading MCC 3100 for Windows MobileInstalling or upgrading from a computer Software filesForm factor Software file Installing or upgrading the software from a computer Installing the software over the air Click FinishInstalling initial the software over the air Https//hostname or IP address8443/mUninstalling MCC 3100 for Windows Mobile Select Menu, Help, Software UpgradeUpgrading the software over the air Obtaining the Log file Click Remove ProgramsObtaining the log file Modifying the Microsoft ActiveSync settings Configuring the ActiveSync settingsConnection settings fields Connection settings fields Determining the MCC 3100 for Windows Mobile software version Checking the software versionConsole Initial configurationCompleting the initial configuration of the MCC Required parametersParameter Description +XX YYY ZZZ Zzzz Advanced Configuration settings Advanced settingsAdvanced pane fields Field DescriptionField Description Call settings Call settings pane fields See Auto Answer Mode on Field Description Owner Information settings Alpha to DigitOwner Information settings Owner Information pane fields Field Description Buddy Settings Buddy settings Buddy Settings pane fields FieldDescriptionInstant Messaging settings Instant Messaging settings Instant Messaging pane fields Configuring your MCC 3100 for Windows Mobile Starting and exiting MCC 3100 for Windows Mobile Starting MCC 3100 for Windows MobileLogging on and logging off Exiting MCC 3100 for Windows MobileLogging on Logging off Turning off auto-login Turning off autologinLog on status messages Hiding MCC 3100 for Windows MobileOverview of the main pane Hiding MCC 3100 for Windows MobileMain pane components Phone paneBuddy List pane History pane Search paneVoice Mail pane IM Sessions paneControl Function Navigating screensDevice controls and functions SmartExpanding and collapsing the program panes Summary and Detail viewsTalk and end buttons Operation of Talk and END buttonsButton MCC 3100 in focus Windows Mobile in Focus Rectangular screen Call Alert mode and Phone VolumeChange the screen orientation Square screenUsing the native dialpad Native dialpadAdvanced functions Placing CallsDirect Outbound mode Call modesCalling individuals Dialing a numberSelect Menu, Input Method, Use keypad Redialing a number Calling a number on the Quick Dial listSelect Menu, Input Method, Use Quick Dial List Calling from quick dial listDialing an emergency number Placing an emergency callCalling from the Buddy list Calling a buddyCalling from the History or Search panes Select Menu, Call numberReceiving calls Using the Mid-Call features Call Hold and Retrieve Call MuteCall Transfer Speaker Mode Call SwapThree-Party Conference Field Settings Managing buddiesAdding a new buddy Select Menu, Done Importing a buddy Adding a buddy from the History paneSelect Menu, Add to Buddies Importing a buddy from the Search pane Adding a buddy from the Search paneViewing the Presence Status of buddies Viewing the presence status of a single buddyMenu, Query Presence to check buddy status Presence Status indicators Select Menu, Query PresenceViewing detailed information for a buddy Adding a buddy to a group Adding a buddy to one or more groupsSelect Menu, Edit Contact Editing a buddy Configuring your Presence StatusEditing a buddy Deleting a buddy from the local address bookPresence status indicators Searching for people Changing your presence statusSelect Menu, Set Status Performing a local search Searching the local directoriesPerforming a corporate directory search Searching both the corporate and local directoriesViewing search details Network connectivity features Working with GroupsManaging network connections Adding a new group Adding a new groupChanging a group name Changing the name of a groupSelect Menu, Edit Group Deleting a group Deleting a groupPlacing an Instant Conference call Select Menu, Remove GroupAdvanced functions Expand the Instant Conference pane Managing Instant ConferencesJoining an instant conference call that is in progress Select Menu, Join NowInstant conference dialpad controls Responding to an instant conference reminderManaging a instant conference with the dialpad Dialpad Function Comments ControlDialpad Function Comments Control Managing the instant conference history Viewing detailed log informationResuming an instant conference Select Menu, instant conference Select Menu, DeleteManaging instant messages Sending an Instant MessageSelect Menu, Send IM Sending an instant message to a SIP addressSelect Menu, New IM Session Configuration Current Audible Visual Alert Pane Tone Receiving an Instant MessageInstant message alerts Tracking IM Sessions History Call Logs Managing IM SessionsViewing the entire History list Voice call iconsInstant Conference icons Marking history entries as read Deleting entriesManaging Voice Mail Tracking the status of your messagesCalling the voice mail system Select See Call History Troubleshooting Data connection between MCC 3100 for Windows Mobile and MCGActiveSync Acronyms Acronym Full Name106 NN42030-107 MC 3100 3.0 Standard 02.02 November Page Legal Notice
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