HTC SM-TP001-0704 service manual .PC Connection not possible

Page 80

HTC Corporation

.

Doc. Title

Blackstone Service Manual

Doc. No.

Issued Date

Revised Date

Page

DOC-00045694 REV.

2008/8/21

A01

2008/11/6

80 of 96

7PC Connection not possible

(1)If test result is NFF, it is possible caused by user connect cradle to computer before ActiveSync is installed.

(2)Check whether “Connection Settings” in the MS ActiveSync is properly set.

(3)Check whether it connects with other cables or cradle, customer’s cable might be damaged.

(4)Check the external appearance of the connector on the unit whether it is physically damaged.

(5)Try to re-flash the ROM code.

(6)Replace Main Board if necessary.

(7)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.

8Battery Pack does not start

(1)Make sure the battery cover is closed properly.

(2)Connect to the AC Adapter and see if it takes charge. Also check AC Adapter condition.

(3)Check whether AC Adapter is functioning properly.

(4)Check whether the condition of Battery Charging status is correct.

(5)Check the appearance of Battery Pack if any abnormal..

(6)Try with another Battery Pack or Replace Battery Pack if necessary

(7)Try with another Main Board or Replace Main Board if necessary.

(8)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.

9Battery discharges quickly even after fully charged

(1)Make sure the Battery Pack takes fully charge with AC Adapter.

(2)Check whether the condition of Battery Charging status is correct.

(3)Dismantle the unit and check the appearance of Battery Pack.

(4)Try with another Battery Pack or Replace Battery Pack if necessary

(5)Try with another Main Board or Replace Main Board if necessary.

(6)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.

HTC CONFIDENTIAL

SM-TP001-0704

Image 80
Contents Blackstone Revision Control Table REV Date Contents Dept Revised Stage HTC Corporation Introduction Product Features HTC Corporation HTC Corporation HTC Corporation HTC Corporation Product overview HTC Corporation HTC Corporation HTC Corporation To remove the Battery cover To install / remove the battery To perform a soft reset Device Disassembling and Assembling Procedure Tools listDisassembling procedure Tool Phillips screw-driver 72H02916-00M Torque 0.7±0.1kgf-cm HTC Corporation HTC Corporation Torque 0.7±0.1kgf-cm Remove the Power FPC as shown Torque 0.7±0.1kgf-cm HTC Corporation Board HTC Corporation Disassembly Completed Assembling procedure HTC Corporation HTC Corporation HTC Corporation HTC Corporation HTC Corporation HTC Corporation HTC Corporation HTC Corporation HTC Corporation HTC Corporation Fasten the screws at location indicated HTC Corporation HTC Corporation ROM Re-flash Procedure ROM upgrade thru RUU Re-flash Upgrade UtilityConnect device to PC Download OS Image from SDOCheck the setting of menu RUU-1RUU RUU-4OS upgrade is finished, click Finish to close the utility ROM Image upgrade thru SD card Format SD card and copy image file to SD cardSD Upgrade Diagnostic Program List of Diagnostic Test ItemsHTC Corporation Auto Test Test ProcedureDiagnostic Main Menu/Function Test Menu T1 Test Back Light TestKey Test Sdram TestSD card Test Display Test WHITE/Color bar pattern Display Test and RED/ Green patternDisplay Test BLUE/ Black pattern LED Test Touch Panel TestVibrator Test Light Sensor Test Read Battery infoStylus Detect Test Sensor Test CPU IdentifyROM Checksum Test Bluetooth Test Bluetooth Test-2Bluetooth Test-3 WinCE TestUSB Test Camera TestFM Radio Test Wlan TestGPS Test Audio Test-3 Audio Test-1Audio Test-2 Audio Test-6 Audio Test-4Audio Test-5 Types Jig Equipment listControl box Equipment set up Start testing Idle current testSleep current test Test Requirement Battery rundown test procedureCopy the Battery Rundown tool into the device Battery Rundown-1 Battery Rundown-2Battery Rundown-3 Battery Rundown-4 Battery Rundown-5Please replace a new battery Battery Rundown-6Cosmetic Inspection Criteria Classes definition of inspective areaClass C Class D Display inspection Main unit inspection Cosmetic inspection generic specScratch Burr….etcImprint mark Bright markLint Generic Troubleshooting .Main Unit Does Not Respond to Power Button.Unusual Vertical / Horizontal lines or partial display .PC Connection not possible 10.Battery Pack does not recharge 13.Wireless connection WLAN/BT not functioning Generic Labeling Plan „ Main unit „ Agency labelBLAC100„ Agency labelBLAC110 „ Agency labelBLAC120 „ SIM sticker Generic Spare Part List and Photos SPL for RepairHTC Corporation HTC Corporation HTC Corporation HTC Corporation „ Basic Repair Instructions for Component Replacement Board Level 2.5 Repairs¾ Main Board 51H40487-XXM Number Description RemarkLocation Number Description Remark RF Antenna Specification Eirp≧18 dBm
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