Ecom Instruments Ex-CDMA 02 manual Getting Help Customer Support

Page 63

Mark Site saves the current location as a bookmark for easy access.

Setup gives you options for changing how information is displayed.

-Show URL displays the entire URL.

-About Openwave displays information about your Mobile Web version.

-Encryption should not be used unless you are instructed to do so by Verizon Wireless.

-UP.Link selects a different browser server. You can use this option if you have morethan one Mobile Web account.

-Restart restarts Mobile Web.

Checking Net alerts

Alerts received from a Web site are sent to your Net Alerts inbox.

1.Press down to open the Messages menu.

2.Select Net Alerts. This action launches the browser inbox.

3.Press to accept browser fees.

4.Select an alert and follow the prompts.

22.GETTING HELP Customer Support

The Verizon Wireless customer support department is accessible directly from your phone when you dial *611. They can answer questions about your phone, phone bill, call coverage area, and specific features available to you, such as call forwarding or voicemail.

For questions about the phone features, refer to the materials provided with your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Wireless Corp. Custo- mer Care Center inany of the following ways:

Web site: www.kyocera-wireless.com

Email: phone-help@kyocera-wireless.com

Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the follow- ing information:

The name of your service provider: Verizon Wireless.

The actual error message or problem you are experiencing.

The steps you took to reproduce the problem.

The phone‘s electronic serial number (ESN). To find the ESN select Menu

Phone Info.

62

Image 63
Contents Non-Incendive Cell Phone Ex-CDMA Table of Contents Page Application Safety informationFaults and damage Safety regulationsEx-Data SpecificationsStorage temperature 22 to +140F -30 to +60C Cleaning, maintenance and storageCertificate of Compliance Page Page Page Warranty and Liability Kyocera is a registered trademark of Kyocera User Guide for the ecom Ex-CDMA 02 PhonePage Page Page August 1996, the U.S. Federal Communications Commission FCC Radio frequency RF energy2V DC 0.6A Getting Started Important Screen goes blank Turn the phone off Press and holdPage SID Page Making and Answering Calls Page Page Page Page Page Page Setting Call Guard to avoid roaming calls Entering LETTERS, NUMBERS, and Symbols Entering words quickly Information, see Enter a number Use Choose Lowercase the next letterChoose Storing Contacts Down to highlight the phone number you want to edit To call the contact, highlight the number and press Mobile Pager FaxSending and Receiving Text Messages To select Insert Page If you cannot send messages Understanding appended messagesImportant You will be charged for each message segment To activate Direct View Select Done Page Page Customizing Your Phone Disappears. The phone will now ring for incoming calls Page Adjusting the backlighting Page Page Page Page Data settings Setting Com port speed Using Voice Recognition Phone responds „Say a name Read the message and press Press to add an event to a selected date Using ToolsClear the value currently stored in memory Media Gallery Saving memory GET IT NOW About Get It Now Opening an application Information can be obtained by pressing to open System Info Connecting to the Internet Using Mobile WebPress to select Yes to enable security Disabling an applicationGetting Help Customer Support Page Copyright 2008 ecom instruments GmbH