Troubleshooting chart |
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Many potential problems can be resolved by the owner without calling a service technician. |
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If something is wrong with this product, check the following before calling your authorised SHARP dealer or service centre. |
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General |
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| Remote control |
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Symptom | Possible cause |
| Symptom | Possible cause |
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No sound is heard. | Is input switching (selection) proper? |
| The remote control does not | Is the battery polarity respected? |
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| Is muting activated? |
| operate properly. | Are the batteries dead? |
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| Is the volume level set to "0"? |
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| Is the distance or angle incorrect? |
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The sound from subwoofer is | Is the speaker connection lead connected |
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| Are there any obstructions in front of the unit? |
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not well balanced. | properly? |
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| Is the remote control sensor exposed to strong |
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| Is the subwoofer sound level set to the minimum |
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| light (inverter fluorescent light, direct sunlight, |
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| or maximum level? |
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| etc.)? |
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Noise is heard during playback. | Move the unit away from any computers or |
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| Is the remote control for another equipment |
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| mobile phones. |
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| used simultaneously? |
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| References |
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When a button is pressed, the | Set this unit to the power |
| The unit cannot be turned on | Is the AC power lead of the unit plugged in? |
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unit does not respond. | then turn it back on. If the unit still malfunctions, |
| with the remote control. | Are the batteries inserted? |
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| reset it. |
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| The TV or DVD player cannot | Is the manufacturer number correct? Depending |
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The power is not turned on. | Is the unit unplugged? |
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| be operated with the remote | on the model, some or all functions may not be |
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| The protection circuit may be activated. Unplug |
| control. | operable using the remote control of this unit. In |
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| and plug in the power lead again after 5 minutes |
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| this case, use the supplied remote control. |
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| or more. |
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The information is not | Is the display set to "OFF mode"? Change it to |
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displayed even if the unit is | the ON mode. |
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turned on. |
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06/3/14 | TINSEA127AWZZ |