APPENDIX A
Troubleshooting Index
Video Problems
Symptom | Probable Cause | Solution |
No picture | I/O Board Dip Switch settings are | Adjust Dip Switch settings to match |
| wrong. | the resolution of the monitor you are |
|
| using. Refer to Dip Switch Settings |
|
| on page 15. |
| Incorrect video connection | Be sure the video connections are |
| configuration. | correct according to the type of |
|
| monitor you are using. Refer to |
|
| cable connection diagram - page 45. |
| Monitor does not have a proper | Verify A.C. power to the Nighthawk |
| A.C. voltage input. | Chassis. Verify monitor is working |
|
| on a known good system. |
| Monitor is defective. | Repair or replace. |
| Defective I/O board. Applies only to | Repair or replace. |
| systems utilizing video scaling on |
|
| the I/O board. For Low and |
|
| Medium Resolution monitors. |
|
| Check for Flash Code 1 on lighted | Plug in the USB connection to the |
| diode D102 of the I/O board. | I/O board to the USB. Video should |
|
| appear if scaling is used. |
| Nighthawk Chassis is defective | Go to Nighthawk Chassis |
|
| troubleshooting section. |
No picture but game sounds are | Incorrect video connection | Verify video is connected to the |
heard | configuration. | system correctly. Refer to cable |
|
| connection diagram - page 45. |
| Since you hear game sounds the | Review no picture troubleshooting |
| system is working. | section above. |
Scrambled Picture | I/O board Dip Switch settings are | Adjust Dip Switch settings to match |
| set wrong. | the resolution of the monitor you are |
|
| using. Refer to Dip Switch Settings |
|
| on page 15. |
| Misadjusted monitor. Analog | Adjust the horizontal and vertical |
| monitor mid. and low resolution. | sync on the monitor. Refer to the |
| Most digital monitors sync | monitor manual. |
| automatically. |
|
| Incorrect video connection | Be sure the video connections are |
| configuration. | correct according to the type of |
|
| monitor you are using. Refer to |
|
| cable connection diagram - page 45. |
Entire picture is not seen on the | Misadjusted monitor. | Adjust the monitor width and height. |
screen or it does not fill the entire |
| Use video screen adjustment in |
screen |
| system tests. Refer to the monitor |
|
| manual. |
Missing or washed out colors | Bad Video connections | Verify continuity from the monitor to |
|
| the video out on the I/O board. Red, |
|
| Green, Blue video signal. Mid. and |
|
| Low resolution monitors only. |
| Contrast and brightness on the | Refer to the monitor manual to make |
| monitor needs to be adjusted. | adjustments. |
| Defective Monitor. | Verify by connecting a known good |
|
| monitor to the system. |
Silver Strike Bowling™ | Version 08/04 | Page 40 |
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