Nighthawk SILVER STRIKE BOWLING operation manual Nighthawk Chassis Problems

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Nighthawk Chassis Problems

 

Symptom

 

Probable Cause

Solution

 

No video and no green lights on

 

No A.C. power to the Nighthawk

Verify A.C. voltage is connected to

 

the I/O board. Fans are not heard

 

Chassis.

the Nighthawk Chassis.

 

on the Nighthawk Chassis.

 

Power switch on the Nighthawk

Flip the Nighthawk Chassis power

 

 

 

Chassis is off.

switch to on.

 

 

 

Main cabinet power switch is off.

Be certain the main cabinet switch is

 

 

 

 

set to on.

 

 

 

Defective Nighthawk Chassis.

Be certain all other possibilities are

 

 

 

 

explored before replacing the

 

 

 

 

Nighthawk Chassis.

 

No video and no green lights on

 

DC power cord not connected from

Connect the DC power cord from the

 

the I/O board. Fans are heard on

 

Nighthawk Chassis to I/O board.

Nighthawk Chassis to the I/O board.

 

the Nighthawk Chassis.

 

Defective I/O board.

Try it on a known good system.

 

 

 

 

Verify by disconnecting all cables

 

 

 

 

from the I/O board except the DC

 

 

 

 

power and USB cable to the

 

 

 

 

Nighthawk Chassis. No green lights,

 

 

 

 

replace the I/O board.

 

Error Messages

 

 

 

 

 

 

Symptom

 

 

Probable Cause

 

Solution

 

Most on screen error messages

 

 

Multiple

 

Follow the onscreen instructions.

 

explain themselves.

 

 

 

 

Many times turning the game off for

 

 

 

 

 

 

ten seconds and then turning it back

 

 

 

 

 

 

on will solve the error.

 

Flash code 6 on I/O board Diode

 

 

CID is not connected or is

 

Check the USB cable connection.

 

D102

 

 

defective

 

Swap with a known good cable. Call

 

 

 

 

 

 

I.T. Service for further assistance.

 

Please turn game off, then connect

 

 

CID is not connected

 

Connect CID to the Nighthawk

 

Cabinet Identification Device (CID)

 

 

 

 

Chassis via USB cable.

 

then turn game back on.

 

 

CID cable is defective

 

Try or swap with a known good USB

 

 

 

 

 

 

cable.

 

 

 

 

If LED is not flashing - Call I.T.

 

I.T. service will instruct you what to

 

 

 

 

Service

 

do.

 

Flash code 1 on I/O board diode

 

 

This indicates to USB connection

 

Connect USB Cable.

 

D102

 

 

fail from Chassis to I/O board.

 

 

 

Please turn game off, Then

 

 

USB cable is not connected

 

Connect the USB cable.

 

connect USB I/O board and then

 

 

USB cable is Defective

 

Try with a known good USB cable.

 

turn game back on.

 

 

I/O board has no power

 

Verify power to the I/O board.

 

 

 

 

connection.

 

 

 

 

 

 

I/O board is defective

 

Swap with a known good I/O board.

 

 

 

 

 

 

Possibly bad. Cal I.T. service.

 

Miscellaneous Problems

 

 

 

 

 

 

Symptom

 

 

Probable Cause

 

Solution

 

Unable to exit Operator Menus.

 

 

Dipswitch SW202 position 4 is in

 

Set position 4 of SW202 to off.

 

 

 

 

the on position.

 

Press start to exit.

 

 

 

 

Test switch wired from the I/O

 

Verify satellite test switch is not

 

 

 

 

board is closed.

 

closed.

 

No fluorescent light

 

 

No 120 volts A.C. power going to

 

Verify A.C. voltage to the light

 

 

 

 

the light fixture.

 

fixture.

 

 

 

 

Defective fluorescent light.

 

Replace fluorescent light.

 

 

 

 

Defective starter

 

Replace the starter.

 

 

 

 

Defective ballast.

 

Replace the ballast.

 

Coin Meter is not working

 

 

Defective Coin Meter

 

Replace with a known good one.

 

 

 

 

Not wired properly

 

Connect one lead to +5 or +12 volts

 

 

 

 

 

 

depending on device. The other lead

 

 

 

 

 

 

to count 1 on the JAMMA connector.

 

 

 

 

Defective I/O board

 

Replace with a known good board.

 

Silver Strike Bowling™

 

 

Version 08/04

 

Page 42

© Copyright 2004 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.

All other marks are the properties of their respective owners. All rights reserved.

Image 44
Contents Version 08/04 WARRANTY, REPAIR, and Return Policy Congratulations Table of Contents Silver Strike Bowling Kit Installation Kit Contents Including Part Numbers Your bag of parts 900265030 should include at least Installation Preparation Recommended ToolsPreparing the Cabinet for Installation Monitor Requirements and Clean-UpCabinet Cabinet SelectionBoard Installation Game ElectronicsSilver Strike Bowling Version 08/04 Nighthawk Chassis Installation Power Switch is in the on positionCabinet Identification Device Installation Control PanelTicket Dispenser Trackball and Button PreparationButton Preparation Control Panel Overlay InstallationTrackball Preparation Finishing The Control Panel Side Decal Installation Marquee InstallationFinishing The Kit Side Decals and MarqueeDip Switch Settings Initial Power-UpSW202 Dip Switch Settings = OFF 1 = on Positions Function SW200 Dip Switch Settings = OFF 1 = on Position FunctionSilver Strike Bowling Version 08/04 Silver Strike Bowling Dedicated Version Cabinet Dedicated ContentsDedicated Cabinets Dip Switch Settings Silver Strike Bowling Version 08/04 Silver Strike Bowling Operator Menus Operator Mode Menus Value Reset Collections and Audits ResetNavigating The Menus Main MenuGeneral Adjustments General SettingsOperator Adjustables Value Reset Money Slot Adjustments Value Reset General AdjustmentsMoney Slot Adjustments Value Reset Reset to Factory Settings Sound AdjustmentsValue Reset Sound Adjustments Video Tests Color AdjustmentsSystem Tests Mechanical Meter Contrast AdjustmentsSound Tests System Info Hardware TestsHardware/Software USB Info Version InfoCheck Hard Drive Begin TestSilver Strike Settings Check CoolingValue Reset Player Cost Schedule Player Cost ScheduleGame Audits Money AuditsGame Purchase Audits Ticket Dispenser AuditsOff. The default is set to On Delay Timeout Ball TimeoutGame Options Vegas BowlingValue Reset Game Options Value Reset Game Event InfoReset Game Events Game Event InfoTicket Dispenser Value Reset Reset LeaderboardsDispenser Settings Value Reset Dispenser Settings Ticket SettingsValue Reset Ticket Settings Value Reset Clear Tickets OwedClear Tickets Owed Clear TicketsSilver Strike Bowling Troubleshooting Reference Appendix a Sound Problems Nighthawk Chassis Problems Trackball Harness Connection Power Cable Pin Out Diagram Jamma Harness ConnectionNighthawk Chassis and I/O Board Diagrams Detailed Cable Connection Diagram SSB Cabinet Wiring Diagram Trackball Template and Orientation Diagram Cooling IconTickets Owed Icon Button Template and OrientationSilver Strike Bowling Version 08/04 Silver Strike Bowling Version 08/04 Silver Strike Bowling Version 08/04 Silver Strike Bowling Version 08/04 Silver Strike Bowling Version 08/04 Silver Strike Bowling Version 08/04 Silver Strike Bowling Version 08/04 Quantity Part Description Part Number Dedicated/Kit Quantity Part Description Part Number VendorGeneral Numbers IT Sales and ServiceIT Vendor Information Incredible Technologies, Inc