5.Failure symptoms, error codes appearing on display, and beep symptoms
6.Procedure index and page number in which
| failing FRU was detected |
7. | Failing FRU name and FRU number |
8. | Machine type, model number, and serial number |
9. | Customer's name and address |
Before checking problems with the computer, refer to the following to determine if the warranty applies.
Warranty Note
During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer.
The following is not covered under warranty:
Ÿ LCD | panel cracked by applying excessive force |
or | by being dropped. |
ŸScratches, cracked, or broken plastic parts, broken latches, broken pins, or broken
connectors caused | by excessive | force. |
Ÿ Damage caused by | liquid spilled | into the system. |
ŸDamage caused by improperly inserting a PCMCIA card or installation of an incompatible card.
ŸDamage caused by foreign material in the
UltraBay or
ŸDiskette drive damage caused by pressing the
diskette drive cover or inserting diskettes with multiple labels.
Ÿ Damaged or bent diskette eject button.
Ÿ
force, | shock, | or by being | dropped. |
Ÿ Fuses | blown by | attaching a | nonsupported device. |
ŸForgotten computer or hard disk password
(making computer or hard disk unusable).
If the following symptoms are present, they may indicate damage caused by nonwarranted activity:
ŸMissing parts may be a symptom of unauthorized service or modification.
ŸHDD spindles can become noisy if subjected to
excessive force or by being dropped.
ŸI9990303 errors can be caused by exposure to strong magnetic fields.
2 IBM Mobile Systems HMM